Harddrive recovery specialist

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benw17

n00b
Joined
Nov 8, 2007
Messages
47
Hello all,

i had a Lacie 500GB external that was on and it fell 3 feet onto the ground during a restore... i took it our of its enclosure and its a seagate drive.

do any of you have an experience with a hard drive specialist?

if so please recommend...
 
Dell tends to steer customers to a vendor called Drive Savers. Although technically, there are three official drive recovery specialists they are supposed to recommend, these guys get offered up the most.
 
Ideally, you just need to get your data from your backup or primary source.


Ah yes, another lesson learned.
 
Thanks all for the recommendations, google was not cutting it by recommending EVERYONE that had a hard drive.

looking around seems that a favorable company is Kroll's data recovery but $1500...damn.

Unfortunately this is the back up drive.
 
Check out DTIData.com. They offer physical drive recovery at a reasonable price (usually under $1200). 1200 may seem like a lot, but OnTrack usually charges well north of 2000 for a driver recovery. I've done work with them many times and they are very thorough. And the truly nice thing about DTI? No data, no charge. If they don't recover the data you wanted, they don't charge you. Excellent.
 
Waldorf said:
Dell tends to steer customers to a vendor called Drive Savers. Although technically, there are three official drive recovery specialists they are supposed to recommend, these guys get offered up the most.
Click to expand...

I have heard good things about them.
 
benw17 said:
Unfortunately this is the back up drive.
Click to expand...

I sense your pain and I don't mean this in a smart-assed way - but it sounds like you don't/didn't have a backup. If you only have the data on the one external drive and it is your only copy, then it is your primary data source. Backup would imply that there is a second copy that is separate.

Most of us, myself included, learn this the hard way and then we change our thinking about how valuable our data is and implement a true backup strategy.
 
[LYL]Homer;1032026958 said:
I sense your pain and I don't mean this in a smart-assed way - but it sounds like you don't/didn't have a backup. If you only have the data on the one external drive and it is your only copy, then it is your primary data source. Backup would imply that there is a second copy that is separate.

Most of us, myself included, learn this the hard way and then we change our thinking about how valuable our data is and implement a true backup strategy.
Click to expand...

Indeed. I've made this point several times in several threads. A hard disk copy is in no way safe. Even RAID is NOT backup.

I actually am bad about not backing up data. However the few pieces of data that are valuable to me are stored in my 600lbs. safe and another copy is stored at a friends house. The data is important but not sensitive. In any case single copies on hard drives or even multiple copies on multiple computers is NOT backup. That storage method doesn't do anything to protect you against virii or data corruption. Granted data corruption won't likey impact multiple copies of the files but they certainly can if you are synchronizing the data through some automated means.
 
Dear All,

just to let you all know its approximately $2500 to recover the info.

out of all the people, Drive Savers has best reputaiton, Ontrack & Salvage Data were cool too but they just didn't seem competent based on complaints about them and their customer support.

Lesson Learned:
1. back up all info to multiple devices (2 hard drives from now on, and DVD's)
2. do not let puppy walk around external hard drives
3. external hard drives are not for back up purposes.
 
With Drive Savers if you go through a reseller then there is no attempt fee..

Riley
 
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