Autochthon
Limp Gawd
- Joined
- Apr 28, 2005
- Messages
- 427
Need some opinions.
I purchased a Gigabyte X570S Aorus Master a few months ago and just recently got around to checking my case front USB-C jack.
I got no signal or power for any device I tested.
I tried another USB 3.2-C cable and had the same results.
The rear USB 3.2-C port works fine and device manager looks normal.
I wrote Gigabyte support and explained the situation and they suggested sending them the board to be examined.
Case is a Phanteks P500a.
Problem is even if all goes well and they send me a replacement I'm not eager to be without my primary computer for weeks or longer.
I am not so confident they will send me a "new" replacement even if the front usb-c header is unrepairable on my board.
It annoys me no end to put out this kind of money for a motherboard and not have all of the bits operate properly.
So what do you all think is my best option?
I purchased a Gigabyte X570S Aorus Master a few months ago and just recently got around to checking my case front USB-C jack.
I got no signal or power for any device I tested.
I tried another USB 3.2-C cable and had the same results.
The rear USB 3.2-C port works fine and device manager looks normal.
I wrote Gigabyte support and explained the situation and they suggested sending them the board to be examined.
Case is a Phanteks P500a.
Problem is even if all goes well and they send me a replacement I'm not eager to be without my primary computer for weeks or longer.
I am not so confident they will send me a "new" replacement even if the front usb-c header is unrepairable on my board.
It annoys me no end to put out this kind of money for a motherboard and not have all of the bits operate properly.
So what do you all think is my best option?