G700 left click stopped working - almost new

Discussion in 'Mice and Keyboards' started by robble, Jul 17, 2011.

  1. robble

    robble [H]ardness Supreme

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    I purchased a g700 from amazon and got it a few days ago. today the left click stopped working. I've done all the usual stuff to try and fix it, battery pull, reboots, software reload etc.

    Did some searching on logitechs support site and there a a lot of people have problems with the buttons on the g700.

    On one active thread there are at least 10 people with the identical problem. Logitech support is posting in the thread but so far there has been no solution found. The thread was started in 2009 and the most recent post is a few days ago.


    Everyone talks about how great the mouse is but it seem to be plagued with bugs.

    I guess I'm going to send it back to amazon.
     
  2. kuyaglen

    kuyaglen [H]ardForum Junkie

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    You are mistaken...its the G500 that is great.
     
  3. Omerta

    Omerta [H]ard|Gawd

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    just have amazon exchange it for a new one. i've had my g700 for months now and it's been rock solid.
     
  4. robble

    robble [H]ardness Supreme

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    This I plan to do. Hopefully the next one is ok. Logitech doesn't know if it is a hardware, software, or firmware.
     
  5. nsx241

    nsx241 Gawd

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    Logitech generally has pretty decent customer support, they're pretty good about RMA returns. But definitely exchange with Amazon first since that'll be faster.

    I've had my g700 since day 1 of availability and haven't had a single issue.