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According to the FTC, Google used a special algorithm to make sure search results placed its products higher than its competitors products.
According to the 160-page report, the employees found evidence that Mountain View was demoting its competitors and placing its own services on top of search results lists, even if they weren't as helpful. Google Flights, for instance, would rank highly during the staff's test searches, even though it didn't offer as many options as other flight aggregators and travel websites like TravelAdvisor.