HkRedefine
n00b
- Joined
- Nov 29, 2007
- Messages
- 2
Forgive me if this is in the wrong forum.
I bought an 8800GT from EVGA online shortly after they first came out. When I got the card it was defective so I sent it back for a refund (I chose a refund rather than replacement because I decided to go cheap and get a 7900GS). This was about two months ago and I STILL haven't gotten my money back. I've talked to a few different customer service reps at EVGA and some have acted like this is the biggest injustice they've ever been notified of while others have told me it usually does take 8-10 weeks (without a good explanation why). I've also e-mailed their "rebate specialist" a few times without any response. I basically feel like EVGA just doesn't want to give my $300 back.
Any input about EVGA would be appreciated. I'm confused by this because I'd heard nothing but good things about their customer service.
I bought an 8800GT from EVGA online shortly after they first came out. When I got the card it was defective so I sent it back for a refund (I chose a refund rather than replacement because I decided to go cheap and get a 7900GS). This was about two months ago and I STILL haven't gotten my money back. I've talked to a few different customer service reps at EVGA and some have acted like this is the biggest injustice they've ever been notified of while others have told me it usually does take 8-10 weeks (without a good explanation why). I've also e-mailed their "rebate specialist" a few times without any response. I basically feel like EVGA just doesn't want to give my $300 back.
Any input about EVGA would be appreciated. I'm confused by this because I'd heard nothing but good things about their customer service.