EVGA 2070 blackouts

Discussion in 'nVidia Flavor' started by htpc_user, Feb 8, 2019.

  1. htpc_user

    htpc_user [H]ard|Gawd

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    My son decided he wanted to replace his 960, so he decided on the EVGA RTX 2070 Black Gaming card. After playing some games he's told me that he has experienced random black screens. He says it will go black for a few seconds and then return to normal. He is using the latest nvidia drivers.

    He has experienced it in The Witcher 3, Dead by Daylight, and some golf game. He said he did not experience it at all the whole time playing CS:GO, Apex Legends, or Hunt Showdown, however he said he didn't play Hunt Showdown very long.

    Any thoughts here? To me, it doesn't sound faulty; it sounds more glitchy. What should I try? I'm using an HDMI cable to an LG 49" 4k TV. Should I try Displayport? Another cable? Try the last nbidia driver? The only thing I have really done at the moment is install new chipset drivers for his AMD Ryzen motherboard.
     
  2. primetime

    primetime [H]ardness Supreme

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    faulty/glitchy is same thing...it either works or doesnt.....i would definitely try display port and if that dont work look into rma
     
  3. Krenum

    Krenum [H]ardForum Junkie

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    Nomenclature checks out...

    Anyway, is it only being used on the TV or was it hooked up to a Freesync monitor by chance?

    You should try using the Display port or another HDMI cable. Maybe the one you have is damaged or malfunctioning.
     
  4. htpc_user

    htpc_user [H]ard|Gawd

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    Only on a TV.

    To me, faulty and glitchy is not the same. Faulty means something is failing. Glitchy means there is a problem with drivers, bug in software, etc. I've had plenty of problems in the past with different hardware that was fixed by driver updates, Windows update, or game update.
     
  5. Krenum

    Krenum [H]ardForum Junkie

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    Hmm, I would try hooking the PC up to another display if you have one and see if the problem persists, if so then contact EVGA customer support and see if they can do a RMA, they have good CS so it shouldn't be a problem if the card is still under warranty.