Yeah I'm waiting to hear what they have to say as well. Though I would not jump the gun and say it is a 100% fail rate. Yes there are a lot of similar complaints out there, but mine is working ok so far, but I am keeping a very close watch on it. I will see when its age hits 6mths - 1 year. This is not a $100-range AIO. It is easily the most expensive AIO I have ever purchased ($180 CAD). At this point I would not say they have all failed. On the other side of that we have not heard from everyone that experienced this degrading performance issue. So far mine is working fine, but it is only a month & 1/2 old. However Enermax does resell other water coolers so I expect them to have the chops to be able to create/source a unique one like this that has coolant and parts that do not interact with each other or plug the waterblock up with sludge. If it does, well, I have a full custom loop on the way to replace it.