It very well may have shipped..but they just started a couple days ago and there was a big backlog of orders. The VNXe line may not be as backed up...that I'm not sure. But the VAR really has no idea if it's shipped. These aren't stocked items by anyone. They all come direct out of EMC and most of these will be out of the plant in Apex, NC. I've seen power cables and rack kits show up weeks before the rest of the gear hit.
So...it may be there today but don't be surprised if it's two weeks or more. Cisco is the worst. I've had customers waiting months on some pieces of gear. Luckily, most of that is over and everything is shipping in a more reasonable time frame. If you order EMC gear at the end of December you'll sometimes have it in 2 days as they get it off their dock to recognize the revenue. They build up a large supply in anticipation.
When we purchased our EMC gear at the end of December we had it all within a couple of weeks. This was two NS-480s, 1 Avamar with 4 nodes, and 2 Centeras. We purchased our Cisco gear at the same time and we finally received the last piece at the end of February. Our two Nexus 7ks took about a month to get while the two UCS bundles took about 2 months.