Elon Musk Personally Cancelled Customer's $130K Car Order

UnrealCpu

2[H]4U
Joined
Jun 20, 2003
Messages
2,763
I forgot to mention we are becoming a society where the rich i.e. Jeff Bezo , Elon Musk who are supported by multi millionares or billionares who these CEOs could give a rats ass about the consumer and just fire them or banning them from ever doing business with them again. Soon it will be like the hunger games and the poor and slightly less poor than middle class will be segregated from the middle class .
example
Jeff bezo to the poor class, sorry but your neighborhood is not UAV friendly for deliveries or can you shop on my site. Excuse me while i can afford to fire you as a consumer while i continue to launch WW2 rocket technology into space at billions of dollars.
These CEOs are all fools and could care less about the consumers.
 

jinhur

Limp Gawd
Joined
Jan 2, 2013
Messages
216
very douche baggy move on the company's owner in my opinion.

If he had more power, i wouldn't be surprised if he is a tyrant.
but i bet that the reporter would probably be even a crazier tyrant.
then again, hey maybe we all would be one ;D

reading the "Tweet".. ( maybe social media just got to him cuz he uses twitter a lot too?)
in the real world, i feel as though most would have seen the critique as the crying of an old and almost obsolete reporter.
(like what does the dood actually know about running a car company? let alone a space agency? regardless of acting like he knows, only people who actually kno are people who run it, right?)
the guy even complains about the car HE has bought and currently owns.
HE couldve bought anything else, but still drives it, and complains the hell about it even when the article wasnt about his bmw!!!!
if anything, one might assume this d bag doesnt kno wats good, even to his own standards!

but that doesn't mean u should step down to his level.
just take his money.
let him act like he was a "part" of the revolution. ridiculous.
you cant beat the symptoms of consumerism by continuing to consume to produce the same symptoms. but whatever. he thought he was a noble prize candidate or something, by the sounds of his words.

I'm just disappointed that this affected the psyche of the company owner.
(i better be careful before i get banned from things i've yet to even consider the possibility of owning lol let alone if even want their products.

i dont want trivial things that arent actually changing the world.
i wish Tesla himself was still around lolol


in the end all i want to say is,
when the hell is BMW/Toyota going to start making consumer ready flying vehicles?!@?!@$#

We all go back to the place where once we came no? lolol
be awesome if its tomorrow.

Go BMW/Toyota! lolol
 

Spidey329

[H]F Junkie
Joined
Dec 15, 2003
Messages
8,683
Wrong.

The Model E or 3 as it is now known is the low priced version. The model X is the fancy Subaru Outback version.

That doesn't fit was was said years ago. Tesla's business plan was to create a low-quantity high priced sports car (the Elise like Roadster). A pricey luxury sedan, in the $70's. A mid-level SUV in the $50-60k range, and an economical sedan in the $30-40 range. Each tier was designed to factor in quantity (each tier producing more cars) and battery cost going down. It's why they're spaced far apart.

I believe Elon Musk discussed this himself in the Tesla documentary.
 

SLee

Gawd
Joined
Oct 27, 2002
Messages
971
That doesn't fit was was said years ago. Tesla's business plan was to create a low-quantity high priced sports car (the Elise like Roadster). A pricey luxury sedan, in the $70's. A mid-level SUV in the $50-60k range, and an economical sedan in the $30-40 range. Each tier was designed to factor in quantity (each tier producing more cars) and battery cost going down. It's why they're spaced far apart.
Still, a big reason why manufacturers love crossovers is that they usually sell for more (and make money) than the car that they're based on. It may have been their initial plan but when people are willing to pay more for the crossover, you take their money. If they wanted a lower cost crossover, they wouldn't have gone with costly features like the doors or the windshield.
 

Spidey329

[H]F Junkie
Joined
Dec 15, 2003
Messages
8,683
Still, a big reason why manufacturers love crossovers is that they usually sell for more (and make money) than the car that they're based on. It may have been their initial plan but when people are willing to pay more for the crossover, you take their money. If they wanted a lower cost crossover, they wouldn't have gone with costly features like the doors or the windshield.

I was just looking at their current prices. Didn't realize the Model S is fetching upwards of $140k in some packages. I'm guessing the deviation has more to do with the supply/demand (hence the wait lists) of their cars.
 

SLee

Gawd
Joined
Oct 27, 2002
Messages
971
I was just looking at their current prices. Didn't realize the Model S is fetching upwards of $140k in some packages. I'm guessing the deviation has more to do with the supply/demand (hence the wait lists) of their cars.
Yeah they realized very quickly that people were willing to pay for extras, especially a bigger battery and performance options. The initial 40 kWh version that was supposed to be the cheap Model S was quickly dropped.
 

TheBlueChanell

Supreme [H]ardness
Joined
Apr 15, 2005
Messages
4,660
Zarathustra[H];1042120266 said:
I still think it is the Model S is the single most desirable vehicle on the market, and the only american brand I would even remotely consider buying.

Smooth, sleek performance, without the "racerboy" noises. Spacious on the inside with a nice screen based controls. Low maintenance due to few moving parts. Never having to go to the gas station again.

Plus you get to feel good about yourself for being an early adopter of the future of green technologies.

I'd buy one in a second, if I were in a financial position to spend $100k on a car... (well, and there weren't a waiting list)

There is seriously no vehicle on the market I'd take over it, at any price.

I'm cautiously optimistic about the 2017 Model III. At $35k its a bit more realistic, but then again Tesla seems to have taken the german approach, where everything is an option, so the actual purchase price is not likely to be only $35k. Also, if it is much smaller than the Model S, I don't think I'd be happy with it. I've always driven mid to large size sedans, as long as I've had a car. ('97 Mercury Sable -> '01 Saab 9-5 Aero, '04 Saab 9-5 Aero, '11 Saab 9-5 Turbo4, '09 Volvo S80 T6)

Can't wait to get off of the raucous internal combustion engine, into something nice, refined and civilized.

I agree. If I were buying a new vehicle now and spending <$50K I'd get a Golf R or something of that Ilk. If I were spending >$50K I'd look at a Model S and nothing else. I've gotten the chance to ride in/drive two different Model S's and they are amazing cars and have only been getting better / more feature complete via the OTA updates.

I have always had a soft spot for Audi/BMW and I've finally come around to the new Lexus and Mercedes models but my money would still go to Tesla if I were buying any luxury vehicle today. I'm really interested to see where the EV market is as a whole when they finally get around to released the sub $35K Model E/3.
 

Miikun

Limp Gawd
Joined
Dec 22, 2011
Messages
362
This^^. You drop 6 figures on a car, and expect to be treated a certain way. The guy did come off as a whiny guy with a blog, but Elon came off like a d-bag.

Actually if you've ever tried to buy one of the limited edition ferraris, or even the ford probe GT when it first came out, they really they don't need you, they have plenty more interested parties. Buy a Bugatti? They lose money on each one, its just a halo car. Model S and Model X cars are in a way halo cars for the model 3 and electric transportation in general. What they don't want is unhappy, or unappreciative customers at the high end.
 

Reimu

[H]ard|Gawd
Joined
Jul 25, 2009
Messages
1,626
More reasons why they should be sold through private dealers like other cars. So the fucking owner can't personally cancel your car order for a little shit talk.

Get real, Elon. You aren't the second coming of Jesus.

Sorry, but that buyer's a real piece of shit. I hold the exact opposite opinion where I think that Musk should actually do everything in his power to not allow for private dealership so that he can cancel the car order with prejudice.
 

krotch

Supreme [H]ardness
Joined
Aug 12, 2004
Messages
4,509
Zarathustra[H];1042120266 said:
Smooth, sleek performance, without the "racerboy" noises. Spacious on the inside with a nice screen based controls. Low maintenance due to few moving parts. Never having to go to the gas station again.

I love the low maintenance arguments when it comes to Tesla. I think every owner has to take their car in for service 10+ times a year, cause some shit breaks on it. Sure, when the technology has matured, it could well have lower maintenance. Right now, their brand new car has to get fixed more than my 15 year old car.
 

///AMG

2[H]4U
Joined
Sep 19, 2012
Messages
3,598
Actually Tesla is hurting. Turns out that with oil at $30 a barrel people aren't clamoring for electric cars anymore. Toyota's recent sales consisted of 58% trucks and SUVs.

Tesla stock is way down, GM is entering the cheap electric car business, and they delivered over 4,000 fewer cars in 2015 than the company had projected.

Tesla announces it's fourth quarter results on February 10th. Maybe the rude customer will get another call on February 11th reinstating his order.

The people I know who want one and can afford one and even those who have one do not give a damn about gas prices at all. Oil prices doesn't change my desire for a model 3, if the price is what they say it is and there is a performance model I will be on the waiting list for one, like every other model Tesla makes. Elon Musk pulled a dick move on a dickbag and it doesnt make it right but its kinda funny to me.

I love the low maintenance arguments when it comes to Tesla. I think every owner has to take their car in for service 10+ times a year, cause some shit breaks on it. Sure, when the technology has matured, it could well have lower maintenance. Right now, their brand new car has to get fixed more than my 15 year old car.

One of my co-workers owns one. I take a ride in it at least twice a month to lunch with him and he never ever has said his broke down. I doubt your figures are even close, also their repairs and services are ridiculously good, always give you a loaner too and will even drive your car to you. I'd still buy the first model year model 3 if they had a performance version like the P85D or P90D on the Model S and it has all the auto pilot features.
 

Miikun

Limp Gawd
Joined
Dec 22, 2011
Messages
362
The people I know who want one and can afford one and even those who have one do not give a damn about gas prices at all. Oil prices doesn't change my desire for a model 3, if the price is what they say it is and there is a performance model I will be on the waiting list for one, like every other model Tesla makes. Elon Musk pulled a dick move on a dickbag and it doesnt make it right but its kinda funny to me.



One of my co-workers owns one. I take a ride in it at least twice a month to lunch with him and he never ever has said his broke down. I doubt your figures are even close, also their repairs and services are ridiculously good, always give you a loaner too and will even drive your car to you. I'd still buy the first model year model 3 if they had a performance version like the P85D or P90D on the Model S and it has all the auto pilot features.

Even the base model s is plenty peppy. But if I had autodrive, i suspect i'd be happy to let it accelerate at its own leisurely pace rather than lead footing it everywhere.
 

M76

[H]F Junkie
Joined
Jun 12, 2012
Messages
12,512
Self infatuated arrogant bastard gets the wrong end of the stick. I see nothing wrong with that. You shouldn't be able to buy royal treatment if you act like a jerk.
 

krotch

Supreme [H]ardness
Joined
Aug 12, 2004
Messages
4,509
One of my co-workers owns one. I take a ride in it at least twice a month to lunch with him and he never ever has said his broke down. I doubt your figures are even close, also their repairs and services are ridiculously good, always give you a loaner too and will even drive your car to you. I'd still buy the first model year model 3 if they had a performance version like the P85D or P90D on the Model S and it has all the auto pilot features.

Yep, my figures are bad. Why Consumer Reports downgraded them. Why Edmunds took their car in multiple times to get it fixed. Even Tesla themselves emailed their customers on the fact that they've slowly been fixing reliability issues. So your co-worker not having issues is hardly the norm.

Of course, I'm not downing Tesla for their reliability issues. They're a brand new company with zero car manufacturing experience. Not to mention, they're building a car with brand new technology. I fully expect there to be all kinds of reliability issues. I just hate seeing ppl mention that it's lower maintenance, when currently, it is not. When the technology is better perfected and it finally does start having lower maintenance, then it's fine to say such. Right now, it's just stupid, cause it's not true.

Also when you're buying $100k cars, their repair/services are always good. Be it BMW, Mercedes, Porsche, Lexus, Acura, etc. I'd much rather not have to go in for repairs, but I just don't see that happening with Tesla for another couple years.

I was thinking the Tesla and Toyota partnership would have done something, but that died out. Like Tesla learn how to build a nice reliable chassis, while Toyota learns how to build more powerful electric motors. Sadly, it didn't work out, but they both walked away with something. Tesla had a cheap manufacturing plant and Toyota's share values increased 14 times over what it originally purchased them at.

Tesla Reliability and Service

Close communication between customers, service, and engineering enables us to receive feedback, proactively address concerns and quickly fix issues. Customer feedback in the last three years has helped us increase the reliability of our charging equipment and infotainment system, reduce braking noise and improve the fit and finish of the Model S interior.

In the last 12 months alone we’ve decreased reliability issues by half, and improvements have been made at no cost to our owners. If hardware does need to be fixed, we strive to make it painless through our four-year/50,000-mile bumper-to-bumper warranty (and eight-year/unlimited mileage battery and drivetrain warranty). Even if potential issues have a low likelihood of causing future problems, we fix them. It’s why 97% of Tesla owners expect their next car to be a Tesla.

To our owners we say: Thank you. Uncovering and resolving quality and reliability issues on an ongoing basis will allow us to continue to innovate and drive to accomplish our mission of a renewable transportation future.
 

mwarps

Supreme [H]ardness
Joined
Oct 6, 2002
Messages
7,055
Cliffs:

I am a hugely rich, self-important cocksucker. I paid too much for a barely novel car, had to wait too long at the launch party, and stayed up past my bedtime.

#whitepeopleproblems
 

kbrickley

Supreme [H]ardness
Joined
May 13, 2012
Messages
7,514
I forgot to mention we are becoming a society where the rich i.e. Jeff Bezo , Elon Musk who are supported by multi millionares or billionares who these CEOs could give a rats ass about the consumer and just fire them or banning them from ever doing business with them again. Soon it will be like the hunger games and the poor and slightly less poor than middle class will be segregated from the middle class .
example
Jeff bezo to the poor class, sorry but your neighborhood is not UAV friendly for deliveries or can you shop on my site. Excuse me while i can afford to fire you as a consumer while i continue to launch WW2 rocket technology into space at billions of dollars.
These CEOs are all fools and could care less about the consumers.

This is no different than sitting in a restaurant with a sign "We reserve the right to refuse service to anyone" ... as long as a business doesn't use their choice of customers to practice discrimination THEY should have the right to choose who to do business with ... we have put too many perceived rights in the hands of consumers and ignored the rights of the sellers ... a consumer always has the right to choose who to do business with, not sure why some feel that the seller doesn't deserve the same right

Personally, I doubt this would become a trend (as you suggested) since most businesses exist to make revenue and profit ... excluding large swaths of the market from your customer base wouldn't make sense though (unless you are a private company with no investors or growth targets to satisfy) ... Amazon and Tesla are not charities and they don't exist to squander potential markets ... banning a few obnoxious customers doesn't equate to a wholesale ban on all customers

As an aside, there is a nice article in Forbes on why the customer is NOT always right ... http://www.forbes.com/sites/jaysond...he-customer-is-not-always-right/#7faf7dc337de ... and here is another good one from HuffPo http://www.huffingtonpost.com/alexander-kjerulf/top-5-reasons-customer-service_b_5145636.html ...and ultimately I think the story about Southwest Airlines best sums up the relationship a healthy company can have with their customers,

One woman who frequently flew on Southwest was constantly disappointed with every aspect of the company's operation. In fact, she became known as the "Pen Pal" because after every flight she wrote in with a complaint.

She didn't like the fact that the company didn't assign seats; she didn't like the absence of a first-class section; she didn't like not having a meal in flight; she didn't like Southwest's boarding procedure; she didn't like the flight attendants' sporty uniforms and the casual atmosphere.

Her last letter, reciting a litany of complaints, momentarily stumped Southwest's customer relations people. They bumped it up to Herb's [Kelleher, CEO of Southwest at the time] desk, with a note: 'This one's yours.'

In sixty seconds Kelleher wrote back and said, 'Dear Mrs. Crabapple, We will miss you. Love, Herb.'"
 

///AMG

2[H]4U
Joined
Sep 19, 2012
Messages
3,598
Yep, my figures are bad. Why Consumer Reports downgraded them. Why Edmunds took their car in multiple times to get it fixed. Even Tesla themselves emailed their customers on the fact that they've slowly been fixing reliability issues. So your co-worker not having issues is hardly the norm.

Of course, I'm not downing Tesla for their reliability issues. They're a brand new company with zero car manufacturing experience. Not to mention, they're building a car with brand new technology. I fully expect there to be all kinds of reliability issues. I just hate seeing ppl mention that it's lower maintenance, when currently, it is not. When the technology is better perfected and it finally does start having lower maintenance, then it's fine to say such. Right now, it's just stupid, cause it's not true.

Also when you're buying $100k cars, their repair/services are always good. Be it BMW, Mercedes, Porsche, Lexus, Acura, etc. I'd much rather not have to go in for repairs, but I just don't see that happening with Tesla for another couple years.

I was thinking the Tesla and Toyota partnership would have done something, but that died out. Like Tesla learn how to build a nice reliable chassis, while Toyota learns how to build more powerful electric motors. Sadly, it didn't work out, but they both walked away with something. Tesla had a cheap manufacturing plant and Toyota's share values increased 14 times over what it originally purchased them at.

Edmunds is not the biggest sample size is definitely is not the norm either, Consumer reports didnt have that many issues either. Tesla proactively emails customers because they want to improve you dont think Toyota has issues, or even Honda with the new 16 Civic engine recall in less than 6 months of release? Every car manufacturer has issues with reliability, usually they just dont say anything about it openly and arent willing to admit it, I mean gosh even Honda one of the pinnacles of reliability and has decades of experience using conventional engine technology can screw up.

As for chassis reliability haven't heard much about that either. The reasons people buy the Tesla Model S because one its actually a really good car, they care about the environment, and the features and value are pretty ridiculous. I mean I havent really ever heard of a car that gets even more features and value added while I own it. Auto pilot and summon are really good features that were added on later for pretty much all owners while I havent ever gotten anything new on any of my cars.
 

Quix

2[H]4U
Joined
Jun 12, 2011
Messages
3,710
Now we all know how to get our non-refundable deposit back if we want to.
 

USMCGrunt

2[H]4U
Joined
Mar 19, 2010
Messages
3,103
Jeff bezo to the poor class, sorry but your neighborhood is not UAV friendly for deliveries or can you shop on my site. Excuse me while i can afford to fire you as a consumer while i continue to launch WW2 rocket technology into space at billions of dollars.

I know I'm picking here but the private space industry is light years ahead of any kind of rocket technology the world had around WWII. The Germans had functional rockets but that's about it, we didn't get a rocket into orbit until 1957. Hell, private aerospace rocket technology today is WAY more sophisticated than it was when we went to the moon. If all Elon and Jeff wanted to do was fire a rocket into space, without regards to reusability, they'd be research complete. If you notice, when they do a launch, they have a payload they're delivering to the ISS. Nobody talks about that part because it's not worth talking about, that technology/process is already pretty well established. I'm not saying its simple or easy....but SpaceX and Blue Origin don't have guys out in a field testing random combustible materials as fuel with a plunger as an ignition switch.

As far as drone deliveries go...airspace is a hyper-regulated environment and current drone tech/processes are incredibly limited. Amazon's drones only have a 15 mile range from what I last read and must remain below 400ft. You live somewhere that has tall buildings OR buildings are too tightly packed together, you aren't going to get drone deliveries...yet.
 

Gigus Fire

2[H]4U
Joined
Oct 14, 2004
Messages
2,275
regardless of the customer's behavior, banning someone from buying one of your products has got to be an awful response.
Why couldn't musk just ignore the comments or offer to refund instead of ban? That's how most others would have reacted.
What's next? Someone tweets that their american airlines flight is always late and then american airlines bans them from all future flights? Is that really the world we live in now?
 

kbrickley

Supreme [H]ardness
Joined
May 13, 2012
Messages
7,514
regardless of the customer's behavior, banning someone from buying one of your products has got to be an awful response.
Why couldn't musk just ignore the comments or offer to refund instead of ban? That's how most others would have reacted.
What's next? Someone tweets that their american airlines flight is always late and then american airlines bans them from all future flights? Is that really the world we live in now?

It doesn't happen very often but yes, a company does have the right to suspend services to problematic customers (and this has been upheld by the USA court system with customers who have been banned from flying or dropped from airline loyalty programs with the loss of their frequent flyer points)
 

///AMG

2[H]4U
Joined
Sep 19, 2012
Messages
3,598
It doesn't happen very often but yes, a company does have the right to suspend services to problematic customers (and this has been upheld by the USA court system with customers who have been banned from flying or dropped from airline loyalty programs with the loss of their frequent flyer points)

Ferrari is probably the number one offender of this in the automobile industry.
 

Sikkyu

I Question Reality
Joined
Jan 21, 2010
Messages
2,878
&#9744; Not rekt

&#9745; Rekt

&#9745; Really Rekt

&#9745; Tyrannosaurus Rekt

&#9745; Cash4Rekt.com

&#9745; Grapes of Rekt

&#9745; Ship Rekt
 

sfsuphysics

[H]F Junkie
Joined
Jan 14, 2007
Messages
15,104
The guy wants to put $130,000 down on a car and expects to be treated like he's putting $130,000 down on a car.
So how is one supposed to be treated? The whole "if you buy something expensive you should be able to act like spoiled rich brat?" obviously they don't need his business since cars are not sitting on a lot, and while the extent of what he did is fuzzy (since we only see it from his view) obviously he has enough "internet clout" that his private blog where he bitches and moans about how bad something gets enough views to get Elon Musk's attention. Some part of me thinks a whole lot more transpired than what he states in his blog of this.
 

Gorankar

[H]F Junkie
Joined
Jul 19, 2000
Messages
10,865
Actually if you've ever tried to buy one of the limited edition ferraris, or even the ford probe GT when it first came out, they really they don't need you, they have plenty more interested parties. Buy a Bugatti? They lose money on each one, its just a halo car. Model S and Model X cars are in a way halo cars for the model 3 and electric transportation in general. What they don't want is unhappy, or unappreciative customers at the high end.

Good customer service usually handles that just fine. When I bought a M6, which is in the price range of the Tesla, I was treated like I a customer should be, and not like I was not needed. When my father lost his mind a bought a new GTR, (he is 74), they practically gave him a bj during the test drive. Treating customers like shit is not the norm in the high 5 to mid 6 figure price range.
 

Zarathustra[H]

Extremely [H]
Joined
Oct 29, 2000
Messages
33,393
Good customer service usually handles that just fine. When I bought a M6, which is in the price range of the Tesla, I was treated like I a customer should be, and not like I was not needed. When my father lost his mind a bought a new GTR, (he is 74), they practically gave him a bj during the test drive. Treating customers like shit is not the norm in the high 5 to mid 6 figure price range.

Regardless of this, if you don't behave politely and respectfully, you should expect people not wanting to do business with you. I salute Musk for this!
 

NickJames

Supreme [H]ardness
Joined
Apr 28, 2009
Messages
6,684
Good customer service usually handles that just fine. When I bought a M6, which is in the price range of the Tesla, I was treated like I a customer should be, and not like I was not needed. When my father lost his mind a bought a new GTR, (he is 74), they practically gave him a bj during the test drive. Treating customers like shit is not the norm in the high 5 to mid 6 figure price range.

It is if you shit on the owner of said merchandise.
 

Pocatello

DC Moderator and [H]ard DCOTM x5
Staff member
Joined
Jun 15, 2005
Messages
6,490
There are lots of fanboys on this [H] website: AMD/Intel and nVidia/AMD.

But the Tesla fanboys are strong in this thread. Way stronger than the other fanboys.
 

NickJames

Supreme [H]ardness
Joined
Apr 28, 2009
Messages
6,684
There are lots of fanboys on this [H] website: AMD/Intel and nVidia/AMD.

But the Tesla fanboys are strong in this thread. Way stronger than the other fanboys.

No, I think we just generally agree that if you talk shit then you deserve to get shut up.
 

Gorankar

[H]F Junkie
Joined
Jul 19, 2000
Messages
10,865
Ole Musky is a dbag with a cult following it seems. Glad I have so little interest in the S for myself. Since I just called Musky a dbag, I dont suppose he would let me buy one. The horror:rolleyes:
 

kbrickley

Supreme [H]ardness
Joined
May 13, 2012
Messages
7,514
There are lots of fanboys on this [H] website: AMD/Intel and nVidia/AMD.

But the Tesla fanboys are strong in this thread. Way stronger than the other fanboys.

I couldn't care less about Tesla but I don't believe the "customer is always right" mantra works for every business ... Elon Musk should have the same right to ban a customer just like the airlines have to ban a flyer
 

UnrealCpu

2[H]4U
Joined
Jun 20, 2003
Messages
2,763
let me know when the class action lawsuit comes, i will be the first to sign up. because big billion dollar companies banning an average consumer should be illegal
 

UnrealCpu

2[H]4U
Joined
Jun 20, 2003
Messages
2,763
you definitely would not see a dealer like ford, Chevy, honda, bmw do that to someone for a simple blog.

These CEOs a the next wave of nautsi organized crime and money laundering. especially jeff bezo
f that guy
 

Zarathustra[H]

Extremely [H]
Joined
Oct 29, 2000
Messages
33,393
Must is just lucky to be in a position with a long wait list of people willing to buy his products, so he can afford to tell the rude and uncivilized ones to shove off.

Having worked in sales in a previous life, you have no idea how often I've wanted to do that.

Personally I wish all businesses would do this, and simply state: "if you are not willing to be a decent human being when interacting with my business and my employees, we have no further need for your business. Good bye!"

Unfortunately, all too often, the almighty dollar rules, and those in charge want all the sales they can get, even to rude and misbehaved people.
 

kbrickley

Supreme [H]ardness
Joined
May 13, 2012
Messages
7,514
let me know when the class action lawsuit comes, i will be the first to sign up. because big billion dollar companies banning an average consumer should be illegal

Except it is not and has been successfully tested with airlines (they have banned people who sued and it has gone all the way to the SCOTUS in the USA, and the airlines won). I don't see any difficulty for an auto dealer. I think some of the EU airline bans have also been successfully tested.

Now if they took your money and refused to refund it, that could be a different story, but if they refused to take your money and you can't prove it was because of discrimination then you are SOL.
 

Liver

Supreme [H]ardness
Joined
Oct 24, 2005
Messages
5,142
I've learned sometimes the customer is absolutely fucking wrong. And often crazy. If you stand up for your people, it means a lot, even if the customer is lost.

I'd wager most of the people here saying Musk made a dick move would do a much worse dick move if they could. However they can't so they that's that.

This is the same as having a shitty sign that says "we reserve the right to refuse service to anyone." I don't know if it's legal to have that sign, but that's what it reminded me of.
 

Azhar

Fixing stupid since 1972
Joined
Jan 9, 2001
Messages
18,876
Since we had our conversation, I looked around and realized that it is not possible to buy the equivalent of or even a pale copy of the Tesla Model X (or Model S, for that matter), which is real testament to how distinctive a product your company has produced.

Eh, just wait a few months until the Bolt starts their sale.
 

///AMG

2[H]4U
Joined
Sep 19, 2012
Messages
3,598
Eh, just wait a few months until the Bolt starts their sale.

Wait what? The bolt isnt even a competitor. The only things that are even closely similar are that they both have 4 wheels and have motors that are electrically driven. They are not the same size, serve the same market, or price range. No one who looks at buying a Model S or X is going to say eh ill get a bolt instead.
 
Top