I got a FlexScan EV2736W (27" 1440p) in the beginning of September. As you may know, we have a thread right here for it. Overall: Good monitor, awesome stand, decent speakers (better than my last NEC's), no buzzing noise, but it has issues. There is not much information out there on EIZO repair/warranty experience in general, at least in the USA -- so, felt it appropriate to start a new thread.
Excuse the poor quality, but there is what appears to be backlight bleeding (two spots in the top-right) and issues in the lower left. The monitor also came with at least 3 dead pixels.
After one week of exchanging emails and sending in multiple photos and a required phone call to Eizo Support in California, they gave me a RMA# and told me they plan on "repairing" the monitor instead of a straight-up replacement. They told me they''ll attempt to replace the panel, or send a replacement if they don't have the parts (not very reassuring to hear). I'll post a follow-up when I get my monitor back for anyone who may find this information useful. If anyone has experience with EIZO repair work, I would greatly appreciate hearing about your experiences. So far, a bit disappointed on initial impressions with EIZO QC. Two of the other EV2736W owners here have reported uniform screens with 0 dead pixels. I am not sure how this one made it out of the factory in Japan.
Excuse the poor quality, but there is what appears to be backlight bleeding (two spots in the top-right) and issues in the lower left. The monitor also came with at least 3 dead pixels.
After one week of exchanging emails and sending in multiple photos and a required phone call to Eizo Support in California, they gave me a RMA# and told me they plan on "repairing" the monitor instead of a straight-up replacement. They told me they''ll attempt to replace the panel, or send a replacement if they don't have the parts (not very reassuring to hear). I'll post a follow-up when I get my monitor back for anyone who may find this information useful. If anyone has experience with EIZO repair work, I would greatly appreciate hearing about your experiences. So far, a bit disappointed on initial impressions with EIZO QC. Two of the other EV2736W owners here have reported uniform screens with 0 dead pixels. I am not sure how this one made it out of the factory in Japan.