- Sep 18, 2010
I tried to have Dell send a new base out for mine, as our scratches are similar. They are caused form them not securing the DVI cable, while insisting to ship it attached to the monitors port. They refused to ship the base, and insisted on shipping a completely new monitor to bounce around in the truck for another 9 days as it travels to Canada. If the new monitor has even the slightest issue, I'll swap the bases, and return the replacement. If they feel I'm competent enough to put it on a Vesa mount, I can't see why thet wouldn't just ship the base ? BTW, the girl on the phone insisted that it would be an all new monitor, this is without me even asking
Yea, I tried to have them just send the base for the first one, but the language barrier was frustrating both of us and they said I was going to get a new monitor anyways. Now this base is perfect, but the panel is junk. I'm gonna give the 3rd one a chance, and then I may just stick with it cause this is a hassle.