Dell Inspiron 8200 Error

Discussion in 'Mobile Computing' started by malebolgia, Oct 15, 2004.

  1. malebolgia

    malebolgia Gawd

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    Nothings better than trying to troubleshoot a Dell laptop with an out of date warranty. So I'm jump right to the problem. I have a Dell laptop that upon startup will issue this warning:

    An error has been detected with your system.
    Please call Dell Support with error code #M1004

    Strike the F1 key to continue, F2 to run the setup utility


    After you press the F1 key you can get into Windows XP, but the performance is ridiculous. I searched around for the error and one person recommend updating the BIOS, but before I do anything like that I'd like to hear what you guys suggest I do.

    Note: Before this laptop was brought to me the user formatted the entire hard drive upon receiving this error (Yes, all the drivers where installed correctly).
     
  2. markt435

    markt435 [H]ardness Supreme

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    Download the diagnostic software from Dell and do the full system scan. I believe it comes in a bootable cd version. It also is supposed to come with the other software. Did you get all the cds with the laptop?
     
  3. malebolgia

    malebolgia Gawd

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    Nope, all I got was the laptop and powersupply.
     
  4. markt435

    markt435 [H]ardness Supreme

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    Yeah I would download the software from the site and do a full scan and see what it tells you.
     
  5. tiebird321

    tiebird321 [H]ard|Gawd

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    all info found with a simple google search

    indicates that one of a number of things may have caused the machine to shut down unexpectedly (usualy from overheating)
    its sorta like the check engine light on a car... once it comes on it stays on until its reset even if the issue is a one time even that will never repeat

    http://support.dell.com/support/dow...s=19&l=en&s=dhs&releaseid=r49833&fileid=58724

    is a tool that will reset it

    if it keeps comming back
    it indicates the machine is haveing issues cooling itself
    and the heat sink fins are likly clogged with dust