Cox Communications has been hit with an over $1 billion lawsuit after multiple record labels sued the ISP for allegedly ignoring copyright infringement by customers. Under US law an ISP must take certain steps when sent a DMCA take down notice. Cox is accused of limiting the amount of notices that it would process and turning a blind eye to pirates. Cox says that it has a "13-strike policy" and but record labels say it would only temporarily disconnect an infringing account. Then accounts were reinstated without repercussions even though some had been warned over 100 times. According to the record labels, it is clear that Cox intentionally ignored these repeated copyright infringements. As such, they believe that the ISP is liable for both contributory and vicarious copyright infringement. As compensation for the claimed losses, the companies demand statutory or actual damages, as well as coverage for their attorney fees and other costs.