Content Moderator Sues Facebook, Says Job Gave Her PTSD

[Megalith]

A woman who was contracted to moderate content for Facebook is suing the social media giant because the job allegedly gave her PTSD. Court filings suggest she had to assess images and video containing “child sexual abuse, rape, torture, bestiality, beheadings, suicide, and murder” non-stop, which culminated into classic symptoms such as nightmares and anxiety. Some say she should have tried leaving her job.

"An outsider might not totally comprehend, we aren't just exposed to the graphic videos—you'll have to watch them closely, often repeatedly, for specific policy signifiers,” one moderation source told Motherboard. “Someone could be being graphically beaten in a video, and you could have to watch it a dozen times, sometimes with others present, while you decide whether the victim's actions would count as self-defense or not, or whether the aggressor is the same person who posted the video."

 

[vegeta535]

Didnt this happen a year or two ago? I am sure they Re told what they getting into and have no case they sue.

 

[pendragon1]

 

[The Mad Atheist]

404 link.

Wonder if she view a few of my posts about child Islamist?

 

[captaindiptoad]

..... this sounds stupid... "having to watch someone beat the shit out of someone multiple times" "looking for a policy violation"

fucker what? just watch it till you see someone punch someone and them deem it violent and remove it. what are you doing? getting off on it?

 

[Master_shake_]

i think i got ptsd from her story.

can i sue her?

i am counting at least 6 or 7 jimmies rustled.

i demand satisfaction!

 

[Krenum]

So...Facebook is the new Rotten-dot-com? Doesn't surprise me.

 

[The Mad Atheist]

So...Facebook is the new Rotten-dot-com? Doesn't surprise me.

Haven't heard of that site in ages.
edit: now it's offline.......

 

[Krenum]

Haven't heard of that site in ages.
edit: now it's offline.......

The memories

 

[Zarathustra[H]]

Part of the problem Facebook has with moderation is that they are damned if they do and damned if they don't.

 

[Prisoner849]

lol.

"This is not a joke."

Yes, it is. On so many levels.

"This is not a laughing matter."

Yes, it really, truly is.

"No, trust me. Trust me"

No, internet guy, I don't trust you.

End of transmission.

 

[Zepher]

I could probably do that job with no issue. The internet has desensitized me over the course of 20+ years. I remember people posting a ton of stuff from a site called ogreish or something like that. some very brutal videos.

 

[N4CR]

I could probably do that job with no issue. The internet has desensitized me over the course of 20+ years. I remember people posting a ton of stuff from a site called ogreish or something like that. some very brutal videos.

It got turned into Liveleak which sold out to some Israeli company and then the moderation went to SJWism and all the good Syrian war content started drying up coincidentally... Became livetube with all the content agregators spamming the place with Facebook level shit.
And yes I could easily do that job. I almost do it for free already.

 

[Dekoth-E-]

You took the job, you knew what it could entail..so..Boo Fucking Hoo.

 

[pendragon1]

lol.

"This is not a joke."

Yes, it is. On so many levels.

"This is not a laughing matter."

Yes, it really, truly is.

"No, trust me. Trust me"

No, internet guy, I don't trust you.

End of transmission.

tim pool is not just an internet guy, he is an actual award winning journalist.

 

[Krenum]

Eh, the point in which you realize that the world is a dark and scary place the better off you will be. Seems to me like this is this person's ah-ha moment and she can't deal with reality. Or that she finally realized this is an excellent time to jump on the Facebook hate train, which it is.

 

[pendragon1]

Eh, the point in which you realize that the world is a dark and scary place the better off you will be. Seems to me like this is this person's ah-ha moment and she can't deal with reality. Or that she finally realized this is an excellent time to jump on the Facebook hate train, which it is.

maybe it was all the beheadings or child rape she saw. who knows but it can happen.

 

[Krenum]

maybe it was all the beheadings or child rape she saw. who knows but it can happen.

The Shadow knows.....

 

[Burticus]

She should have taken the blue pill.

 

[Eshelmen]

Lol, I have a friend who moderates content at Facebook too. He couldn't tell me if he knew this woman, but he will say that in the contract upon hire, it specifically says graphic content MUST be viewed to have this job...
Including but not limited to-
Real murders, rape, gang affiliation, war, gore, etc...

Her own damn fault.

He also says these people who get hired go through different tiers of vulgarity in order to get selected. So eventually, they show something completely disgusting to see how you handle it...

 

[Iratus]

They have the same problem in law enforcement, people burn out on it.

I remember years ago seeing child porn just once, on a mislabeled kazaa video, that shit fucks with you. Heck even 2girls1cup kept popping in my head for a while, cannot be unseen.

And yeah, rotten.com, it was a drunken dare site for us. See how long you can hang on Always remember a video of a guy getting run over by a tank...

 

[Eshelmen]

They have the same problem in law enforcement, people burn out on it.

I remember years ago seeing child porn just once, on a mislabeled kazaa video, that shit fucks with you. Heck even 2girls1cup kept popping in my head for a while, cannot be unseen.

And yeah, rotten.com, it was a drunken dare site for us. See how long you can hang on Always remember a video of a guy getting run over by a tank...

3 guys 1 hammer messed me up for probably 6 months straight.

 

[Laowai]

tim pool is not just an internet guy, he is an actual award winning journalist.

True. He did win a "Shorty Award" fwiw.
I watch a fair bit of his stuff on YouTube but there's little journalism going on in much of it.
Most of it follows the same format. Say something, read something somebody else wrote verbatim, comment. His comments are generally fair even though I disagree with him on a number of issues.

I watch his content mainly because I'm waiting for the day he goes full-blown conservative. It's coming. He may have to mature a bit, but he will get there. He's getting closer and closer every day.

Burn the beanie!

 

[SeaFoam]

They have the same problem in law enforcement, people burn out on it.

I've outlasted most of my friends in the emergency services field - but I definitely have a twisted sense of humor for it.

 

[NeoNemesis]

I could probably do that job with no issue. The internet has desensitized me over the course of 20+ years. I remember people posting a ton of stuff from a site called ogreish or something like that. some very brutal videos.

Best Gore is the new face of horrifying internet videos.

Haven't seen shit that disturbing in ages.

 

[NeoNemesis]

I could probably do that job with no issue. The internet has desensitized me over the course of 20+ years. I remember people posting a ton of stuff from a site called ogreish or something like that. some very brutal videos.

Best Gore is the new face of horrifying internet videos.

Haven't seen shit that disturbing in ages.

 

[RealBeast]

She broke the first rule of Facebook -- you don't talk about Facebook.

Tyler Durden will be paying her a visit soon.

 

[d8lock]

I yearn for the day I see Zuckerburg on the corner begging for change.

 

[magoo]

Simply thinking about working for Facebook gives me PTSD.

 

[sfsuphysics]

Didnt this happen a year or two ago? I am sure they Re told what they getting into and have no case they sue.

Yeah, I'm sorry but no. There's no "this is what your job entails so if you get fucked up by it, we're totally not at fault" rule to life. And this is a very real thing with police officers (detectives) who's job it is to look at shit like child pornography or snuff films trying to find evidence to catch who made it.

 

[The Mad Atheist]

2girls1cup kept popping in my head for a while, cannot be unseen.

Thanks for reminding me of that, even tho the crap was fake.

 

[MRAB54]

Yeah, I'm sorry but no. There's no "this is what your job entails so if you get fucked up by it, we're totally not at fault" rule to life. And this is a very real thing with police officers (detectives) who's job it is to look at shit like child pornography or snuff films trying to find evidence to catch who made it.

Of course it is a real thing. But unless the person stated that they were not comfortable with doing it, what case can they seriously have? I have absolutely zero respect for people who sue for frivolous crap, because they are either trying to take advantage or trying to blame someone else for their misfortunes. Life can be tough, for everyone. Deal with it.

 

[NeghVar]

I knew this would come. In May, 2017, FB announced the need for 3000+ moderators. I commented on a post about the news article in LinkedIn. Stating that FB had better be straight-forward about what these people are getting into. The underbelly of humanity is quite disturbing.

 

[raz-0]

I knew this would come. In May, 2017, FB announced the need for 3000+ moderators. I commented on a post about the news article in LinkedIn. Stating that FB had better be straight-forward about what these people are getting into. The underbelly of humanity is quite disturbing.

The problem is, while it's a job you need to know what you are getting into, and facebook does seem to take steps to assure that, it's also a job that needs to have a solid policy for LEAVING. It's definitely the kind of thing where you can develop a sense of obligation to continue and you might not be the best person to judge when you have hit your limit.

it's the kind of job where people who can do it may cope very differently. Having an environment where you then cram those people through a single uniform performance metric or something would be inherently fucked. It's the kind of job where you don't just have to warn people, you have an obligation to do right by them through the course of their job. Then there's that point where the right thing is likely to tell them there services are no longer needed in their best interests, and how that separation works.

There's tons of ways facebook could be doing it wrong, and there's ton's of ways the employee could have dug their own hole deeper despite facebook policy trying to avoid that. There's also the possibility facebook policy is decent and the employee would have been happy with it, but shit got ruined by crap middle management. It's far too variable to say who is the asshole in this case.