Companies that didnt send you back the rebate?

Serpent

2[H]4U
Joined
Jun 19, 2011
Messages
2,106
ZipZoomFly straight up said they never offered a rebate ($10) on a product that I had already pre-registered online and mailed out. They took the website down after I mailed the thing in and keep saying that they never offered a rebate on the product that I ordered. I won't be buying anything from them again.

Uh, good. I think ZipZoomFly is dead now, actually.

Like the above po0ster said, I won't buy anythign from a rebate deal, if rebate exists, it's a nice add on but i never count it in the cost, which is why I would prefer if a post on slickdeals or here have price shipped then price after ar.

Like so: Memory $60 shipped, 40 AR.
 
Joined
Apr 14, 2010
Messages
703
I mailed in the wrong sticker to OCZ and they e-mailed me a notice with a new timeframe to get them the right sticker. I did this and they sent me the rebate on a credit card. Contrary to what others have said there were no usage fees, I applied all 15 dollars to a larger purchase down the road.

My other rebate experience is with Auzentech, and I have read plenty of cases on the web of people complaining about not getting their Auzen rebate. Mine was for 50 dollars and it arrived in cheque form without issues.
 

GushpinBob

2[H]4U
Joined
Dec 11, 2007
Messages
2,721
First bad rebate experience: Back in early February, I mailed Xigmatek my $20 rebate form for one of their heatsinks. Prior to mailing it I checked everything thrice -- the UPC clipping, correct info on the form, legibility, etc.

It's now almost August, and I've not heard nor seen one thing from them. I know that $20 isn't a whole lot, but seriously? Fuck 'em.
 

Derangel

Fully [H]
Joined
Jan 31, 2008
Messages
19,870
I haven't done too many MIRs. I tend to ignore them and don't consider them. The ones I remember are Logitech for some POS wireless keyboard and Verizon for the Razr (yeah I know, shitty phone I hated it). Both rebates came, though I recall the Logitech one talking forever while the one from Verizon came in about 3-4 weeks.
 

piscian18

[H]F Junkie
Joined
Jul 26, 2005
Messages
11,021
Havent had any issues since the big rebate meltdown where companies started being obligation to reserve cash to a third party for rebate payouts.

I never do double rebates though. It's too risky
 

hendermd

Weaksauce
Joined
Feb 20, 2008
Messages
64
First bad rebate experience: Back in early February, I mailed Xigmatek my $20 rebate form for one of their heatsinks. Prior to mailing it I checked everything thrice -- the UPC clipping, correct info on the form, legibility, etc.

It's now almost August, and I've not heard nor seen one thing from them. I know that $20 isn't a whole lot, but seriously? Fuck 'em.

This.
Newegg Dark Knight, I forgot all about this. I mailed it Jan 28 but I am going to contact them.
 

bastage

Pics of your wife?
Joined
Mar 4, 2010
Messages
12,862
I have gotten back ALL rebates I have ever sent in.. Just follow the directions with no deviations & if you must deviate then don't even bother sending it in..
 

2k3eblade

Gawd
Joined
Sep 21, 2005
Messages
993
I have sent rebates to numerous companies and the only rebate I haven't gotten back was from Netgear. The best rebate companies for me were Corsair, Antec, MSI and Dlink. I gotten rebates from Logitech, Cooler Master, Kingston, ASUS, OCZ, Thermaltake, Samsung, Intel, Gigabyte, BFG (RIP), XFX and EVGA.
 

Retsam

2[H]4U
Joined
Sep 2, 2005
Messages
3,899
Honestly, rebates are usually pretty legit. I have been doing this stuff dealing with rebates for like 10 years and that is hundreds upon hundreds of rebates. There have only been a few rebates I ever had issues with out of all of those and one of them was kind of my fault. I really havnt had many problems. I have dealt with so many different rebate companies, they usually are on the ball.

I dont know if some people just have bad luck or what. I think what some people fail to realize when they read about people getting screwed over or whatnot by rebate companies is, some people really are stupid and fail to read actual directions on how to submit the rebates. Yes, it is true. Some people just do whatever they want to submitting the rebate and not following the directions and then are somehow shocked that the rebate got denied because they failed to follow the directions.

In the end, I hate rebates. It is such a waste of resources and time to get funds back. And of course these days, everything is a damn debit card which is such a lame idea I cant even begin to discuss. I have tried to stop dealing with rebate deals(are there even still any good after rebate deals left these days anyways?) because of the debit card crap.
 
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nightwalker

2[H]4U
Joined
Feb 25, 2007
Messages
2,555
I've gotten all of the rebates i've sent out for computer stuff, some of them have taken literally months more than what they said, but i'm in the 'MIR's don't exist' club now, i can't be arsed with them anymore.
 

BrooksyX

[H]ard|Gawd
Joined
Dec 22, 2008
Messages
1,131
eVGA is the only recent company I had a bad experience with (~2 years ago). The claimed I submitted the rebate without a UPC (complete lie).

Good Experiences:
-Corsair (I've done about 5-6 rebates through them and received all back within 3 months)
-Patriot (2 rebates and received them right around 1 month after submitting)
-Logitech (2 rebates - took OVER 6 months, but I received them)

EVGA did the same thing to me about 3 years ago. I look at rebates as a bonus but when I calculate the price of something I don't take rebates into consideration.
 

Smashed Ixnay

Supreme [H]ardness
Joined
Feb 13, 2006
Messages
4,281
XFX just screwed me over on a $30 rebate. That pissed me off because I usually buy their products over other companies. I've sent out dozens of rebates and never had a problem before. They stated that the date on the invoice sheet from Newegg didn't match the date I put down on the rebate form. Next time I will buy from another company, even if it's a few bucks more expensive.
 

traderj

Limp Gawd
Joined
Jan 13, 2005
Messages
321
I'm currently in 1-4. I received my $18 rebate from HIS. I have sent in rebates to XFX, Corsair, and Zotac on the same dates as well. It's been over a month and those three companies haven't sent the checks out. I have only received 3 letters from XFX stating that I have claimed the maximum number of rebates.

I purchased 4 video cards from XFX at the same time and they are refusing to give me rebates on 3 of them. Nowhere on their site does it state that it's one claim per household. In fact this is a quote from their rebate FAQ.

Q. I have more than one rebate to submit, can I mail them in the same envelope?
A. No. All rebates must be mailed separately to the specific address and Dept# listed on each rebate form.
 

munkle

[H]F Junkie
Joined
Jan 16, 2005
Messages
11,800
I'm currently in 1-4. I received my $18 rebate from HIS. I have sent in rebates to XFX, Corsair, and Zotac on the same dates as well. It's been over a month and those three companies haven't sent the checks out. I have only received 3 letters from XFX stating that I have claimed the maximum number of rebates.

I purchased 4 video cards from XFX at the same time and they are refusing to give me rebates on 3 of them. Nowhere on their site does it state that it's one claim per household. In fact this is a quote from their rebate FAQ.

Did you read the form? It's on the actual form that it will say how many since it varies by rebate.

For example this rebate from xfx is one per household, written in red on #3
 

MavericK

Zero Cool
Joined
Sep 2, 2004
Messages
31,327

cjhatesu

Limp Gawd
Joined
Mar 7, 2011
Messages
502
Microsoft.

They said I sent the wrong barcode but they didn't bother to attach the incorrect barcode or my original receipt in the return letter. I went back and looked at the packaging and I had cut off the UPC so I don't know what the problem was.
 

Mackowitz

[H]ard|Gawd
Joined
Apr 28, 2008
Messages
1,770
I've done over 100 mail in rebates (keep a spreadsheet that keeps track) and I received every rebate I've ever sent in except a few.

Sunbeam Heatsink (Tuniq or Core Contact) - bought from Newegg, never got rebate, called number on rebate, had all my documentation copied, number was a fax machine. Contacted Newegg, told them teh deal, they gave me a credit for the rebate amount.

Two eVGA cards - Got the checks just fine, but their rebate processor went out of business, so the checks bounced. Oops! Checks were $50 each, so that kind of hurt.

McAfee antivirus - would always get a free-after-rebate upgrade deal when Fry's would have it, and they would always deny it on the basis of something (wrong product you upgraded from, we wanted the cover of the owners manual not the first page, whatever you sent was wrong). All it took was an e-mail pointing out that, yes, your rebate does indeed say it wants the cover of the owners manual of the product I'm upgrading from and they would send the rebate. I'm convinced they just denied every single one figuring only a small percentage would argue. Microsoft Security Essentials has put an end to dealing with FAR anit-virus programs, though.
 

Highwind

[H]ard|Gawd
Joined
Sep 9, 2010
Messages
1,400
Zotac never honored their rebate on a GPU.

XFX honored their rebate on a GPU.
Corsair honored their rebate on a PSU.
 

Dev1ant

Gawd
Joined
Jul 16, 2007
Messages
646
I've done dozens involving Logitech, Staples, Corsair, OCZ, XFX, Xigmatek, EVGA, Asus, and probably some other random brands. The only MIR that I got screwed over on was $150 on a $750 Viewsonic 15" LCD in 2003.
 
Joined
Apr 14, 2010
Messages
703
Two eVGA cards - Got the checks just fine, but their rebate processor went out of business, so the checks bounced. Oops! Checks were $50 each, so that kind of hurt.

Was EVGA not able to figure something out or what? If you still have all the copies, I would expect EVGA to still send you the rebate.
 

sleepeeg3

Supreme [H]ardness
Joined
Mar 4, 2004
Messages
5,213
For those of you losing rebates, send the rebate with delivery confirmation. Guarantee they will never "lose" it. Who are they going to mess with - the person who put a 44 cent stamp on it or the person who has proof and could sue them? If they do ever lose it, send them a bogus legal letter reminding them you have proof.

Also, keep a spreadsheet and take photos. Sure it takes time, but if you treat it like working for $20 - 30 for a few minutes - it is worth it.

Rebate companies make money two ways:
1. People being lazy
2. People not reading the directions carefully (see #1)
3. Being able to legally claim a certain percent of "lost" mail

There are only like 2-3 rebate companies nationwide that handle the rebates for all major companies. The rebate companies estimate a percentage of rebates that will need to be paid (say 75%) and they make a deal with the seller. The rebate companies front the money for the rebates. Once the rebate period is over and the valid rebates have been paid out, the seller gives the rebate companies a set amount (say 80%) and the rebate companies pocket the 5% difference.

My uncle bought the rights and was running one of them. It went out of business during the 2008 crash, because the banks froze lending. Based on the above model, that caused him to be unable to pay out any rebates, the customers complained to the clients, the clients dropped him and the business failed. Coincidentally, I had just sent in a rebate with his company. He still owes me $20! :p

In my life, I have not received 3 rebates out of probably 50:
1. Centrum $2 rebate. Bastards
2. Unknown company. I screwed up. They asked for a packing slip - I sent in invoice. They sent me a letter stating this and giving me time to send in the packing slip. Found packing slip, sent it in, never received rebate.
3. HIS $20 Rebate. The rebate company went out of business.

Received: HIS, Corsair x 2, WD, Creative, OCZ x 2, Nikon, etc.
Just sent in several at the same time and received OCZ after a few weeks. Waiting on MSI, XFX, AZZA and ASUS.
 

needmorecarnitine

Supreme [H]ardness
Joined
Feb 10, 2004
Messages
4,609
I've done over 60 rebates and have been paid on all of them. Two of them gave me problems though. Logitech, who sent me a postcard with an 800 number, told them I have scans of everything and they cleared it up without me sending anything in. Gigabyte, who received the rebate and said everything was OK but just didn't want to pay!

I don't how people screw them up so much.



For those of you losing rebates, send the rebate with delivery confirmation. Guarantee they will never "lose" it. Who are they going to mess with - the person who put a 44 cent stamp on it or the person who has proof and could sue them? If they do ever lose it, send them a bogus legal letter reminding them you have proof.



Delivery confirmation is a waste of money. Never had the problem but in seeing so many people complain it looks like the main problem is following directions. Keep scans or photocopies of the UPC just in case (no need to "bogus" the easy part and pay money instead).



3. HIS $20 Rebate. The rebate company went out of business.


You messed up. HIS owes you the money, not the rebate company.
 

KatalDT

2[H]4U
Joined
Jul 28, 2010
Messages
2,567
I don't buy anything based on MIR. If I'm not feeling lazy, I MIGHT send in an MIR if it came with an item I bought, but it's more hassle than it's worth.

Considering that a $25 rebate will end up taking me at least an hour of hassle, it's nowhere near worth what I get paid now.
 
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