When the call ended, I looked at my wife, Veronica, and I asked her Did that really just happen? And we played back the recording. Many of the reactions have (I think?) jokingly referenced trigger warnings. I hadnt made that connection, but its kind of true. Listening to it again even a few days later fills me with anxiety and dread.
Not sure what to make of an individual who has to affirm his wife's name and then dwells on a call "a few days later" that "fills [him] with anxiety and dread".
I am thinking that "Veronica" is the name of his Real Doll, and that he's got problems far more severe than running into bad customer service on the phone.