Bose customers beg for firmware ceasefire after headphones fall victim to another crap update

[erek]

We've contacted Bose's UK PR again but don't expect to hear back. The company kept very quiet when firmware updates stopped their TV soundbars making any sound.

We asked if the replacement policy was open to all customers worldwide – our contact is in Europe.

One poor punter on the forum is from Brazil and pointed out it was a long trip to his nearest Bose service centre – in Mexico.

https://www.theregister.co.uk/2019/11/26/bose_firmware_borks_headphones/

 

[Algrim]

Making Bose soundbars not make sound is actually a sonic upgrade.

 

[Conman]

Noise canceling firmware update?

 

[Auer]

I miss the real Bose.