Blizzard Entertainment is offering cash incentives equal a full year's pay to its customer service employees in Ireland to voluntarily quit their jobs. This is the fifth time that Blizzard has enriched the cash payout to employees. Remaining employees say that the loss of 100 associates has placed a tremendous strain on its customer service team. Another "100 agents, managers and back office staff will leave Blizzard at the end of December" according to sources at the office. These cost cutting measures are thought to be part of the Activision influence as employees say Blizzard Entertainment President J. Allen Brack discussed cutting costs and a "lean year" in 2019 during video calls. In a statement issued to Eurogamer, Blizzard Entertainment confirmed staff were taking up its voluntary exit offer, but stressed it was not encouraging people to do so. "The employees who are choosing to leave the company later this month are taking advantage of a voluntary and longstanding program we offer in various locations around the world. This program, which has proven popular in the past, gives eligible staff the option to make the most of incentives while proactively pursuing other career opportunities. No one is required or encouraged to participate in this program, but for those who do, we work hard to make it generous."