Just be glad you have Fry's. The closest thing I have is Best Buy -- the nearest Fry's to me is 220 miles away, in Duluth, GA.
Hardware isn't as nice as the Moto G 2013 but what's nice about is it's virtually unlocked multicarrier US GSM as long as you remove the prepaid SIM before turning it on. If just using on WIFI and as a VOIP phone the G is better.
They have customer feedback slips by all their registers (or used to) whether or not anyone really reads them is a different story I guess. But yeah, I ordered a 4690K through their website for store pick up, because there's no way I'm driving 40+ minutes and being told their out of stock, get an email back that says their processing the request, should get a confirmation in 20 minutes, 1hr40 minutes later still nothing, I call, they tell me they don't even have the order in, meanwhile I'm looking at the website and see my order is there. They say they have plenty but they'll put one aside for me as a nice gesture. (even though their recording before says they can't do that), they say how busy they are... this is yesterday too not BF. I go, return my 4790K (no one was at returns for 10 minutes), I don't see a terribly crowded store at all, some employees are riding around on those little segway like scooters. Yeah they totally look busy. Get to the register, of course having to explain to the guy that I don't have an email confirmation is really fun, they can't find it, I tell him I'll go and get one from the processor area and just have it rung up, he goes back to look again comes back out, apparently they put it under my first name and not last. Fine, he rings it up.. $167.50+tax... wait what? it's supposed to be $159, he tries to explain, I try to explain whip out my phone, can't get any signal in the store at all, ask about wifi, of course not, my wife stays at the register I go outside bam bring up their website $159, back inside and show him, ah ha! well it's not the same UPC code... of course it's not. It's the same processor but that's irrelevant, so he asks me to go to the processor/ram area to get a code, kind of what I offered to do in the first place. Go there, show them the number they punch some numbers wammo print me up a slip... except the printer doesn't print a slip, it just starts shooting up out tons of paper, I actually get quite amused at this point. One of the guys there actually writes the number down on a piece of paper to keep things easy, go back, get my processor, go on my merry way, get home quite a bit later, get an email that says my order is ready for pickup, that was sent about an hour after I left the store.I'm really starting to hate that Fry's, I had a problem there last week and the Manager on duty looked at me like I was batshit insane when I described the horrible customer service pushed on me during that visit: wrong pricing in the ink refills department for a black inkjet refill (passed on it because they pissed me off - the website had one price, in store they tried to double it saying I was wrong even when I showed them the price on my damned smartphone pulled directly from their public website), then in the laptop department one of their machines I was looking at didn't have an Internet connection and they wouldn't enter the password so I could check something.
Unfortunately there's no local place like Fry's so I don't have much choice when I need a component.