Less to do with caring about the consumer and more to do with the difficulty of patching issues post launch back in the 90's without a digital infrastructure to deliver patches directly to your system through the internet.I dont say much on gaming companies and games.
My thoughts are this. Back in day westwood made CnC, Red Alert.
Them games are still great games.
Why? because companies cared about Customer/Gamer, they didn't release unfinished product.
Reason? Because Customer/Gamer would not buy unfinished product and or Product of poor quality.
I run lawn care and landscape business, Simple business logic. I tell customer, I sell them quality service at XX amount. I fail deliver my product's / service's to customer.
I will not get customer's business again, my business will have bad reputation for selling bad quality service's / Product's.
Its simple business model, Is Business in question failing in quality?
Is business failing at promising quality products / Games?
Is Customer tried of empty Promises from business?
You answered. Yes all 3. Then stop buying products from company. And quit crying about business do something about the business. Dont let business get away with low quality products. Customers are always right.
Most powerful advertising and advertisements tools business has is word to month......The Customer....
Customers have 2 powers over any business.
1. Customer's have power make successful business
2. Customer's have power bankrupt business.
Honestly i dont care for E/A. There just like johndeere, your paying for name nothing else. There games are poor quality and business is mess.
E/A will burn down as Rome Empire. What comes up, must come down. Reason E/A needs lawyer's is keep there money, so they dont lose it, from all there stupid choices they've made.
E/A and AT&T are same business's to me, they buy small companies and turn them to make profit and dont care about quality or customers they serve. They care about money abd and nothing more. Thats asking for cheap products and shitty customers and poor quality control.