ASUS Z77 Motherboards - Official Support Thread

theonlybabyface

Weaksauce
Joined
Dec 12, 2007
Messages
104
Well sadly, I am unable to flash this bios. Every time I flash it, it reads the bios reboots and then all I get is a black screen with the vga LED red and the post LCD reads "94". Tried using flashback as well and same thing. Flash back to 1015 and all good. Thoughts???
 

Seyumi

Limp Gawd
Joined
Mar 30, 2011
Messages
221
No way to change that, unfortunately. Id the thermal armour fan control software limiting you to the same values?

-Raja
Not really the Thermal Control center and Fan Xpert2 are allowing the fans to go down to 38~39% usage when the BIOS option is 60% duty cycle. Again the CPU fans let me run way lower like 5~10% on 20% duty cycle which kind of boggles my mind since those are the most important fans in the case. I'm either going to have to plug the fans into a 3rd party fan controller or get lower speed PWM fans it seems :/
 

Drangueos

Limp Gawd
Joined
Feb 4, 2012
Messages
230
I had an Asus Maximus IV Gene/ Gen3...

I did crossfire with 2 7950 and everything was working ok, I just replaced the motherboard because the space between the PCI-E slots as the top card was getting hot.

I got an Asus Sabertooth Z77, if I run one Graphic card it runs ok, if I run both without the crossfire bridge ok.. but if I put the crossfire bridge and turn on the crossfire I get blue screens sometimes when loading windows, opening games or turning on/off crossfire.

I already replaced the Sabertooth for another one, I updated the Sabertooth bios, I tried run the graphics cads on bios 1 or 2, I changed the drivers 12.2, 12.4, I tested without any overclock...

Any ideas???
Anyone? because I'm considering moving to Gigabyte GA-Z77X-UD5H
 

Hendrix83

n00b
Joined
May 27, 2012
Messages
34
The weird thing is if anything, I'd think it was the Fan xpert update, since my system didn't have any issues initially, so I thought maybe that update might be the cause. I noticed there's a new version of AI Suite on the ASUS site that has a few updates in it.

I stopped using one sidebar app to see if that effects the issue, so waiting a few days before updating BIOS or that AI Suite. If AI Suite is running all the time, I wish it would look for updates of any of it's pieces and offer them to us.
Yes, I also had the newest version of AI suite (the one on the Asus website) and noticed stranges behavior by Fan Xpert sometimes.
I have to say that since I completely uninstalled AI Suite, I haven't had a single shut down as of yet! I'm crossing more and more fingers and hoping it was really a software problem and not an hardware one!
 

Spritemons

n00b
Joined
May 29, 2012
Messages
18
hey guys.. I just built my first computer, and im having a problem, I don't know if its the motherboard or the hdd. Anyway, my motherboard is this one http://www.newegg.com/Product/Product.aspx?Item=N82E16813130645

Im using my old hdd I had in my lattest computer, its this one i believe:
http://www.hdsentinel.com/storageinfo_details.php?lang=en&model=HITACHI HDT721064SLA360

Alright so, when i started off the pc for the first time, it went to the bio settings thing, i selected to boot the hd first, it reads it. But then when i start it and select the os, it goes to windows loading screen, and then pc restarts, always happens, Ive tried safe modes, repair all that and it doesn't do anything. Are the two not compatible? I also used my old dvd reader, and i guess it works, but I cant update the bios yet, anyway.. I tried system recovery, tried to wipe out everything but it gave me an error when trying to do so. I don't know what else to do, I don't want to go and buy a new hdd and then find out it was just a doa motherboard. Well, thankss.
 

jfunk

n00b
Joined
Jun 6, 2012
Messages
5
Reposting this question here.

My P8Z77-V LK seems to be managing fan speed based on CPU load. For example, if I startup Prime95 to put 100% load on the CPU, the fans all spin up to 100% almost immediately, even though the temps have not climbed yet. Even if I look at my hottest individual core's temp, which is significantly higher than the general CPU temp, it's not nearly high enough to cause 100% fan speed.

This behavior happens whether I use QFan in BIOS or FanXpert. The chart in FanXpert is actually showing the behavior too, as seen in this screenshot. Any suggestions?

 

ZXTT

n00b
Joined
Oct 8, 2004
Messages
23
hey guys.. I just built my first computer, and im having a problem, I don't know if its the motherboard or the hdd. Anyway, my motherboard is this one http://www.newegg.com/Product/Product.aspx?Item=N82E16813130645

Im using my old hdd I had in my lattest computer, its this one i believe:
http://www.hdsentinel.com/storageinfo_details.php?lang=en&model=HITACHI HDT721064SLA360

Alright so, when i started off the pc for the first time, it went to the bio settings thing, i selected to boot the hd first, it reads it. But then when i start it and select the os, it goes to windows loading screen, and then pc restarts, always happens, Ive tried safe modes, repair all that and it doesn't do anything. Are the two not compatible? I also used my old dvd reader, and i guess it works, but I cant update the bios yet, anyway.. I tried system recovery, tried to wipe out everything but it gave me an error when trying to do so. I don't know what else to do, I don't want to go and buy a new hdd and then find out it was just a doa motherboard. Well, thankss.
Did you reinstall Windows on this new machine, or are you booting the copy of Windows installed on the old machine? Unless you really know what you're doing, you should reinstall.
 

Camberwell

Gawd
Joined
Jan 20, 2008
Messages
729
I just completed my new build with a P8Z77-V Pro, a 3770k and an Intel 520 120Gb.
I upgraded the bios to 1206 before even hooking up the drive and that went fine. I could enter the bios from post (keyboard is in black 2.0 port and requires no drivers). Then I went about installing Win 7 (clean install onto new ssd) and drivers, mainly Intel chipset, usb 3.0, Realtek audio, and Intel RST. I only have the ssd and my optical drive installed.

Problem 1 is that now I cannot enter the bios from post, the text that says press delete to enter setup is gone, it just lists the ram and the 2 drives, although it also says I have 2 mice installed which is not the case! When I do press delete it just jumps straight to loading Win 7.

Problem 2 is that my ssd is not runing at full speed, and Intel Toolbox says it cannot communicate with the device. Device Manager shows SCSI drive instead of Intel 520. It is connected to an Intel sata header (grey).

Any ideas?
 
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Spritemons

n00b
Joined
May 29, 2012
Messages
18
Did you reinstall Windows on this new machine, or are you booting the copy of Windows installed on the old machine? Unless you really know what you're doing, you should reinstall.
I can't. Originally, I had vista, but then i upgraded to win7 ultimate. With that system, it won't reboot, I try formatting to vista with the cd that came with the other computer but, it gives me an error when the partition screen comes up. To be honest, I just want to know if it's a motherboard problem or just the hard drive, if it's the hard drive i;ll just buy this:
http://www.newegg.com/Product/Produ...-na-_-na&AID=10440897&PID=3891137&SID=rewrite

and then install a new os.

For now, I'm going to try to download ubuntu on my laptop, and see if i can install it and get the hard drive to work properly. If there's any other suggestions, please let me know, thanks.
 
D

Deleted member 23757

Guest
P8Z77-V Pro here. Just updated to the new BIOS. Even prior, was having issues where Sleep wasn't working right. Either it wouldn't go to sleep or it would go to sleep and actually Shut Down improperly (upon next boot would get the "Safe Mode" prompt). anyway, I finally narrowed it down to the "AI Charger" app thing that came in with the ASUS AI Suite. Once I got rid of that Sleep mode works as intended. I typically set my machine to go to Sleep after 2 hours.
 

ZXTT

n00b
Joined
Oct 8, 2004
Messages
23
I can't. Originally, I had vista, but then i upgraded to win7 ultimate. With that system, it won't reboot, I try formatting to vista with the cd that came with the other computer but, it gives me an error when the partition screen comes up. To be honest, I just want to know if it's a motherboard problem or just the hard drive, if it's the hard drive i;ll just buy this:
http://www.newegg.com/Product/Produ...-na-_-na&AID=10440897&PID=3891137&SID=rewrite

and then install a new os.

For now, I'm going to try to download ubuntu on my laptop, and see if i can install it and get the hard drive to work properly. If there's any other suggestions, please let me know, thanks.
If the hard drive is still functional, it's unlikely to be a hard drive problem. Normally problems seeing disks are related to drivers for the storage controller.

Let's go over some things here:

1. Your old copy of Windows has drivers and configuration information specific to your old machine. If your SATA controller on the new motherboard uses a different driver, then your old copy of Windows has no chance of booting. Even if SATA is OK, other drivers or settings could cause problems.

2. Similarly, your install DVD needs to have the SATA controller driver "inbox" or you need to use the "Load Drivers" button to load them. I don't remember what Vista had. Win7 should work with the Intel ports in IDE and AHCI as-is, and I'm not sure about RAID mode.

3. If your Win7 upgrade came on DVD, then use that rather than Vista for these experiments. You should also be able to install Win7 and then upgrade that install with the same Win7 so you can activate it. Try AHCI mode set in the BIOS and make sure you're connected to one of the Intel SATA ports.

4. Or, download the Win8 release preview, burn to DVD or find some instructions to make a bootable Windows install USB stick. Do the same as above.
 

Spritemons

n00b
Joined
May 29, 2012
Messages
18
If the hard drive is still functional, it's unlikely to be a hard drive problem. Normally problems seeing disks are related to drivers for the storage controller.

Let's go over some things here:

1. Your old copy of Windows has drivers and configuration information specific to your old machine. If your SATA controller on the new motherboard uses a different driver, then your old copy of Windows has no chance of booting. Even if SATA is OK, other drivers or settings could cause problems.

2. Similarly, your install DVD needs to have the SATA controller driver "inbox" or you need to use the "Load Drivers" button to load them. I don't remember what Vista had. Win7 should work with the Intel ports in IDE and AHCI as-is, and I'm not sure about RAID mode.

3. If your Win7 upgrade came on DVD, then use that rather than Vista for these experiments. You should also be able to install Win7 and then upgrade that install with the same Win7 so you can activate it. Try AHCI mode set in the BIOS and make sure you're connected to one of the Intel SATA ports.

4. Or, download the Win8 release preview, burn to DVD or find some instructions to make a bootable Windows install USB stick. Do the same as above.
Alright I did this.. I downloaded ubuntu into a dvd, booted it in my pc and it was succesfully installed, so yes i guess it was that after all. Right now, I'm installing win7 again, from scratch, into the empty partition, hopefully it will work as ubuntu did, but you were right. Thank you so much :)

Edit: Fixed! win7 installed, everything running perfectlyy, all drivers are also installed, bf3 runs perfect on ultra :3

Thank you so much!
 
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pstack

n00b
Joined
Apr 12, 2012
Messages
26
CPU: i7 3770k
RAM: G.Skill 32gb (4x8) Ripjaws X (F3-1600C9Q-32GXM)
GPU: 2x EVGA GTX 670 4GB Superclocked (04G-P4-2673-KR)
PSU: Seasonic Platinum 1000w
MOBO: ASUS P8Z77 WS on latest BIOS v703.
SDD: Samsung 830 256gb w/ latest firmware (also tested on OCZ Agility 2).
OS: Windows 7 Pro

This may not be an ASUS problem, but since this has been about the glitchiest board I've used in fifteen years, I'm not entirely positive that it's an NVIDIA problem, either (though it clearly seems to be the catalyst). So, I'm posting here to see if I can dig up anything more on this. After 72hrs of almost non-stop building and debugging, I am exhausted and frustrated beyond belief. I'm hoping to avoid RMAs as -- other than the instable ASUS board which seems to be common - it *seems* like this is something drivers and firmware should address. Of course, I can't be the first person with these cards to run in SLI on this board...?

==SIDE ISSUES==
First, like many others have reported, this board almost constantly fails to detect USB devices. Sometimes it'll detect them initially and then they'll stop responding later in the boot process. Sometimes restarting is enough. Other times, you have to move the device to another USB slot for it to pick it up again.

Additionally, the system suddenly thinks I have two keyboards installed (from POST: 'USB Devices Total' list includes "2 keyboards").

Boot time is often very slow. Usually 45-90 seconds and occasionally several minutes. Using a very fast Samsung 830. My prior system (i7 930 with the older OCZ Agility 2) always boots in under 30 seconds.

Though it has been working fine this evening, I spent hours yesterday, where pressing DEL during POST would just force it to restart, instead of loading the BIOS/UEFI. Made it impossible to do anything.


Seriously, what is the deal with ASUS boards and detecting a damn keyboard?! I can't even access the BIOS 80% of the time, because the keyboard is not responsive until Windows has loaded. Sometimes choosing another USB port fixes it (temporarily). Sometimes it does nothing. At the moment, I need to get into the BIOS and have spent the past hour trying to find a way to get it to just let me get into it . . . but of course, it has no idea I'm pressing DEL apparently. This is so absurdly frustrating.


==PRIMARY ISSUE==
I format the SSD, install Windows 7 Pro. Reboot. Allow Windows to apply the latest patches. Reboot. Install the latest NVIDIA driver (301.42). Reboot. Enable SLI. Reboot -- at this point, the startup will hang for a bit and pull up the Windows Error Recovery screen. The keyboard will usually not be usable so I'll have to allow the default choice of "repair". It'll restore a snapshot just prior to the NVIDIA driver install and then Windows will boot properly again.

To clarify: Things work with 301.42 installed and SLI *not enabled*. Things work with 301.42 installed and SLI *enabled*, until the first time you reboot after enabling SLI, when Windows won't boot and the best it'll do is possibly restore to an OS snapshot prior to installing the 301.42 drivers.

To verify that rebooting is still working, I'll often do several reboots between each step. For example, after installing the NVIDIA drivers, I can reboot 10+ times with no problems. I will then click the box to enable SLI and as soon as I reboot, the windows repair tool starts again and has to restore.

I'm also usually able to verify that SLI is working by running Unigine's 'Heaven' benchmark utility both before and after SLI is enabled (but before rebooting post-SLI activation). It runs successfully and shows that SLI is working (based on the 80% performance increase).

Last night, I also encountered the following BSOD before I gave up and took a nap: "nvlddmkm.sys PAGE_FAULT_IN_NONPAGED_AREA".


==DIAGNOSTIC STEPS==

+ I've run memtest86 for 16hrs with no errors.
+ I've run Overclock Checking Tool (OCCT) with heat/CPU heavy tests for over an hour with stable temps and behavior.
+ I've run OCCT GPU test with stable temps and heat for an hour with no problems.
+ Applied latest BIOS firmware (v703).
+ Verified SSD is on latest firmware.
+ Tried installing the last NVIDIA drivers (301.10), but it fails at "System Check" because it couldn't find compatible graphics hardware for this graphics driver. Since it's dated March 23rd of 2012, I assume 670 wasn't added by then.
+ Switched with another SSD drive.
+ Flashed CMOS and started from scratch.
+ Reseated GPUs.
+ Have completely formatted and reinstalled the OS from scratch at least a dozen times in the last 72hrs+.
+ Tonight, alone, I have reproduced the "install NVIDIA drivers, test, enable SLI, test -- fail to boot" problem six times in a row.
+ I put the cards in my Gigabyte GA-X58A-UD3R rev-2 and immediately had everything working. The board detected my USB keyboard and mouse with zero issues. It even let me get into the BIOS when I wanted to, without screwing around with reboots and switching ports I'm plugged into repeatedly until it decided to randomly let me get into the BIOS. And, most importantly, after I enabled SLI (and confirmed it was activated by running the Unigine Heaven benchmark test), I could reboot as many times as I wanted without any Windows Error Recovery window popping up and requiring me to restore from an earlier snapshot of the OS.
 
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Shikami

Gawd
Joined
Apr 5, 2010
Messages
693
I do not believe that this conflict existed before the recent [1206] EFI/BIOS update. Here is a pic:

[Issue has been resolved with recent EFI updates]
 
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Joined
Jun 10, 2012
Messages
3
I have the asus p8z77-i deluxe with all the latest drivers installed, windows 7 home premium. I have some bluetooth iasues.

the included driver in the support CD is a generic bluetooth driver, same as the downloadable driver in the asus website. i can't use special features such as the high speed transfer (3.0 + HS)

i know this is a bluetooth 4.0 device but it should be backwards compatible, it even says on the box that it supports 3.0 + HS, any advice? thanks in advance!
 

SolidBladez

Supreme [H]ardness
Joined
Jan 4, 2008
Messages
6,274
I have the asus p8z77-i deluxe with all the latest drivers installed, windows 7 home premium. I have some bluetooth iasues.

the included driver in the support CD is a generic bluetooth driver, same as the downloadable driver in the asus website. i can't use special features such as the high speed transfer (3.0 + HS)

i know this is a bluetooth 4.0 device but it should be backwards compatible, it even says on the box that it supports 3.0 + HS, any advice? thanks in advance!
Try this one: 6.5.1.2501
 

Raja@ASUS

ASUS Community Support
Joined
Apr 18, 2011
Messages
2,390
CPU: i7 3770k
RAM: G.Skill 32gb (4x8) Ripjaws X (F3-1600C9Q-32GXM)
GPU: 2x EVGA GTX 670 4GB Superclocked (04G-P4-2673-KR)
PSU: Seasonic Platinum 1000w
MOBO: ASUS P8Z77 WS on latest BIOS v703.
SDD: Samsung 830 256gb w/ latest firmware (also tested on OCZ Agility 2).
OS: Windows 7 Pro

This may not be an ASUS problem, but since this has been about the glitchiest board I've used in fifteen years, I'm not entirely positive that it's an NVIDIA problem, either (though it clearly seems to be the catalyst). So, I'm posting here to see if I can dig up anything more on this. After 72hrs of almost non-stop building and debugging, I am exhausted and frustrated beyond belief. I'm hoping to avoid RMAs as -- other than the instable ASUS board which seems to be common - it *seems* like this is something drivers and firmware should address. Of course, I can't be the first person with these cards to run in SLI on this board...?

==SIDE ISSUES==
First, like many others have reported, this board almost constantly fails to detect USB devices. Sometimes it'll detect them initially and then they'll stop responding later in the boot process. Sometimes restarting is enough. Other times, you have to move the device to another USB slot for it to pick it up again.

Additionally, the system suddenly thinks I have two keyboards installed (from POST: 'USB Devices Total' list includes "2 keyboards").

Boot time is often very slow. Usually 45-90 seconds and occasionally several minutes. Using a very fast Samsung 830. My prior system (i7 930 with the older OCZ Agility 2) always boots in under 30 seconds.

Though it has been working fine this evening, I spent hours yesterday, where pressing DEL during POST would just force it to restart, instead of loading the BIOS/UEFI. Made it impossible to do anything.


Seriously, what is the deal with ASUS boards and detecting a damn keyboard?! I can't even access the BIOS 80% of the time, because the keyboard is not responsive until Windows has loaded. Sometimes choosing another USB port fixes it (temporarily). Sometimes it does nothing. At the moment, I need to get into the BIOS and have spent the past hour trying to find a way to get it to just let me get into it . . . but of course, it has no idea I'm pressing DEL apparently. This is so absurdly frustrating.


==PRIMARY ISSUE==
I format the SSD, install Windows 7 Pro. Reboot. Allow Windows to apply the latest patches. Reboot. Install the latest NVIDIA driver (301.42). Reboot. Enable SLI. Reboot -- at this point, the startup will hang for a bit and pull up the Windows Error Recovery screen. The keyboard will usually not be usable so I'll have to allow the default choice of "repair". It'll restore a snapshot just prior to the NVIDIA driver install and then Windows will boot properly again.

To clarify: Things work with 301.42 installed and SLI *not enabled*. Things work with 301.42 installed and SLI *enabled*, until the first time you reboot after enabling SLI, when Windows won't boot and the best it'll do is possibly restore to an OS snapshot prior to installing the 301.42 drivers.

To verify that rebooting is still working, I'll often do several reboots between each step. For example, after installing the NVIDIA drivers, I can reboot 10+ times with no problems. I will then click the box to enable SLI and as soon as I reboot, the windows repair tool starts again and has to restore.

I'm also usually able to verify that SLI is working by running Unigine's 'Heaven' benchmark utility both before and after SLI is enabled (but before rebooting post-SLI activation). It runs successfully and shows that SLI is working (based on the 80% performance increase).

Last night, I also encountered the following BSOD before I gave up and took a nap: "nvlddmkm.sys PAGE_FAULT_IN_NONPAGED_AREA".


==DIAGNOSTIC STEPS==

+ I've run memtest86 for 16hrs with no errors.
+ I've run Overclock Checking Tool (OCCT) with heat/CPU heavy tests for over an hour with stable temps and behavior.
+ I've run OCCT GPU test with stable temps and heat for an hour with no problems.
+ Applied latest BIOS firmware (v703).
+ Verified SSD is on latest firmware.
+ Tried installing the last NVIDIA drivers (301.10), but it fails at "System Check" because it couldn't find compatible graphics hardware for this graphics driver. Since it's dated March 23rd of 2012, I assume 670 wasn't added by then.
+ Switched with another SSD drive.
+ Flashed CMOS and started from scratch.
+ Reseated GPUs.
+ Have completely formatted and reinstalled the OS from scratch at least a dozen times in the last 72hrs+.
+ Tonight, alone, I have reproduced the "install NVIDIA drivers, test, enable SLI, test -- fail to boot" problem six times in a row.
+ I put the cards in my Gigabyte GA-X58A-UD3R rev-2 and immediately had everything working. The board detected my USB keyboard and mouse with zero issues. It even let me get into the BIOS when I wanted to, without screwing around with reboots and switching ports I'm plugged into repeatedly until it decided to randomly let me get into the BIOS. And, most importantly, after I enabled SLI (and confirmed it was activated by running the Unigine Heaven benchmark test), I could reboot as many times as I wanted without any Windows Error Recovery window popping up and requiring me to restore from an earlier snapshot of the OS.

Sounds like a driver problem. What USB keyboard are you using (make/model and revision number)? Any USB hubs used?

Also UEFI cannot differentiate between a mouse and keyboard so it displays two keyboards, so I would nto look into this part too deeply.


As for the SLI issue, can you set the GPU fan profile to 100% and see if the issue persists?
 
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Raja@ASUS

ASUS Community Support
Joined
Apr 18, 2011
Messages
2,390
Reposting this question here.

My P8Z77-V LK seems to be managing fan speed based on CPU load. For example, if I startup Prime95 to put 100% load on the CPU, the fans all spin up to 100% almost immediately, even though the temps have not climbed yet. Even if I look at my hottest individual core's temp, which is significantly higher than the general CPU temp, it's not nearly high enough to cause 100% fan speed.

This behavior happens whether I use QFan in BIOS or FanXpert. The chart in FanXpert is actually showing the behavior too, as seen in this screenshot. Any suggestions?

What other monitoring tools are you running? The fans ramp with the CPU temp shown in AI Suite. There are really only two possibilities outside a software bug. The first is that you are running other temp, voltage and CPU frequency monitoring tools at the same time as AI Suite and when the system is under load it is causing a polling error. The other is that the fans you are using need a less aggressive ramp profile so that they don't hit full speed too soon.
 

malinois1

n00b
Joined
Jul 29, 2005
Messages
12
Raja, I am using the sabertooth z77 board with the 1206 bios. My ram is Mushkin silverline 1600. With optimised defaults it runs ram at 1333 speeds. If I use xmp profile or manual for 1600 speeds it locks my proccesor at turbo speeds? Any idea how to fix this? I don't think it was doing this with the 1015 bios.
 

Shikami

Gawd
Joined
Apr 5, 2010
Messages
693
What have you installed? This post is too sketchy on details for anyone to assist.
@Raja reply

If you note it is a motherboard resource (chipset) and ACPI controller conflict which are the natural resources of the chipset and EFI. So, it does not matter what is installed because this does not alter the I/O space for those resources. These I/O's are to be placed in a fixed and variable memory and I/O spaces; which are documented in the whitepapers by Intel for the chipset. Note, it would have a conflict with that particular device if it was in conflict with it (e.g. sound card). I also go through the devices after installations and EFI updates to see if there are conflicts; and I do not recall the previous EFI having this I/O conflict. Unless I did miss it.

3770, GTX 680, ASMedia XHCI (is the only enabled 3rd party logic on the motherboard), Intel XHCI, Sound Blaster Recon 3D, Intel CT Desktop Adapter, and of course Intel's SATA controller is enabled. That is it.

Here are the conflicting devices and address space:
 
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Camberwell

Gawd
Joined
Jan 20, 2008
Messages
729
You might need more Vcore.
I have the same issue as malinois1 where xmp in the bios locks the turbo on, so I run at 3.9GHz all the time. I am completely stock, is it right that we should have to bump the stock vcore just to get the ram to run at it's factory DDR3-1600 settings?

Also, still tricky to access the bios with 1206, I think I will flash back to 1015....

Edit: I completely forgot that I was running the Performance setting in Win 7 Power Options, I now have the XMP in the bios and the ram is running at the correct speeds, sorry about that!
 
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Teiji

n00b
Joined
May 17, 2012
Messages
27
Actually, I think Asus reduce the POST time (BIOS 1205) to several milliseconds or doesn't show the POST screen anymore if you do restart (it will still show if you do a cold boot). But if you don't see a POST screen, you can just spam the Delete key (before the Starting Windows screen of course), and it'll still enter BIOS. That's what I did and it works all the time.
 
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Hendrix83

n00b
Joined
May 27, 2012
Messages
34
After several days of flawless operation, I feel quite safe to state that the shutdown problem was caused by AI Suite. Since I uninstalled it, no more shutdowns or reboots.
It's a pity I can't use Fan Xpert 2 (since it was a big plus in making me decide for this mobo...), so I really hope that Asus would look seriously into this issue. I think it's some kind of incompatibility between monitor softwares (I use AIDA). Even disabling AI Suite sensor reading, the shutdowns still persisted...

I really hope a new and better version of AI Suite is on the way...
 
Joined
Jun 10, 2012
Messages
3
You don't need a special driver. As long as both devices are compliant it will work at the stated spec.
i have dell xps 17 and xps 15, both have intel 6230 wifi + bluetooth 3.0 HS module, i tested the highspeed bluetooth transfer on both devices and it did work, but it doesn't go "highspeed" when i try doing it with the P8Z77-i deluxe.

i'm getting so frustrated about this, i don't know what to do anymore.
 

Raja@ASUS

ASUS Community Support
Joined
Apr 18, 2011
Messages
2,390
I am not trying to overclock. I just want ram to run at rated speed without having turbo locked at 3.9 even when idle.
The advice has nothing to do with overclocking. I have heard that Intel's latest uCode has the Vcore too low for some CPUs hence what I asked you to test.

-Raja
 

Raja@ASUS

ASUS Community Support
Joined
Apr 18, 2011
Messages
2,390
i have dell xps 17 and xps 15, both have intel 6230 wifi + bluetooth 3.0 HS module, i tested the highspeed bluetooth transfer on both devices and it did work, but it doesn't go "highspeed" when i try doing it with the P8Z77-i deluxe.

i'm getting so frustrated about this, i don't know what to do anymore.
Probably a handshake problem. There are no other drivers so either the signal strength is weak or there is something else amiss.
 

Raja@ASUS

ASUS Community Support
Joined
Apr 18, 2011
Messages
2,390
After several days of flawless operation, I feel quite safe to state that the shutdown problem was caused by AI Suite. Since I uninstalled it, no more shutdowns or reboots.
It's a pity I can't use Fan Xpert 2 (since it was a big plus in making me decide for this mobo...), so I really hope that Asus would look seriously into this issue. I think it's some kind of incompatibility between monitor softwares (I use AIDA). Even disabling AI Suite sensor reading, the shutdowns still persisted...

I really hope a new and better version of AI Suite is on the way...
You can install the Fan Xpert module and leave out the Probe module, this should cure the misreads if you insist on running Aida.

-Raja
 

Raja@ASUS

ASUS Community Support
Joined
Apr 18, 2011
Messages
2,390
I have the same issue as malinois1 where xmp in the bios locks the turbo on, so I run at 3.9GHz all the time. I am completely stock, is it right that we should have to bump the stock vcore just to get the ram to run at it's factory DDR3-1600 settings?

Also, still tricky to access the bios with 1206, I think I will flash back to 1015....

Edit: I completely forgot that I was running the Performance setting in Win 7 Power Options, I now have the XMP in the bios and the ram is running at the correct speeds, sorry about that!

I have heard the uCode may have Vcore too low for some CPUs hence the advice.

As for RAM factory settings, the actual supported speed is defined by the CPU memory controller. Luckily DDR3-1600 is supported on IB at stock voltages (it is not on Sandybridge).


-Raja
 

pstack

n00b
Joined
Apr 12, 2012
Messages
26
CPU: i7 3770k
RAM: G.Skill 32gb (4x8) Ripjaws X (F3-1600C9Q-32GXM)
GPU: 2x EVGA GTX 670 4GB Superclocked (04G-P4-2673-KR)
PSU: Seasonic Platinum 1000w
MOBO: ASUS P8Z77 WS on latest BIOS v703.
SDD: Samsung 830 256gb w/ latest firmware (also tested on OCZ Agility 2).
OS: Windows 7 Pro

This may not be an ASUS problem, but since this has been about the glitchiest board I've used in fifteen years, I'm not entirely positive that it's an NVIDIA problem, either (though it clearly seems to be the catalyst). So, I'm posting here to see if I can dig up anything more on this. After 72hrs of almost non-stop building and debugging, I am exhausted and frustrated beyond belief. I'm hoping to avoid RMAs as -- other than the instable ASUS board which seems to be common - it *seems* like this is something drivers and firmware should address. Of course, I can't be the first person with these cards to run in SLI on this board...?

==SIDE ISSUES==
First, like many others have reported, this board almost constantly fails to detect USB devices. Sometimes it'll detect them initially and then they'll stop responding later in the boot process. Sometimes restarting is enough. Other times, you have to move the device to another USB slot for it to pick it up again.

Additionally, the system suddenly thinks I have two keyboards installed (from POST: 'USB Devices Total' list includes "2 keyboards").

Boot time is often very slow. Usually 45-90 seconds and occasionally several minutes. Using a very fast Samsung 830. My prior system (i7 930 with the older OCZ Agility 2) always boots in under 30 seconds.

Though it has been working fine this evening, I spent hours yesterday, where pressing DEL during POST would just force it to restart, instead of loading the BIOS/UEFI. Made it impossible to do anything.


Seriously, what is the deal with ASUS boards and detecting a damn keyboard?! I can't even access the BIOS 80% of the time, because the keyboard is not responsive until Windows has loaded. Sometimes choosing another USB port fixes it (temporarily). Sometimes it does nothing. At the moment, I need to get into the BIOS and have spent the past hour trying to find a way to get it to just let me get into it . . . but of course, it has no idea I'm pressing DEL apparently. This is so absurdly frustrating.

REST OF ORIGINAL POST: http://hardforum.com/showpost.php?p=1038819331&postcount=494
Sounds like a driver problem. What USB keyboard are you using (make/model and revision number)? Any USB hubs used?

Also UEFI cannot differentiate between a mouse and keyboard so it displays two keyboards, so I would nto look into this part too deeply.


As for the SLI issue, can you set the GPU fan profile to 100% and see if the issue persists?
Raja@ASUS:

First, thank you for the reply. I've seen you put a lot of patience and effort into helping customers in a number of forums across the net. I hated to add one more voice to the chorus of "help me", but since I've been at this new build non-stop for five straight days, I finally had to wave my hands for further insight.

Forgive the length of my reply. I intended to be thorough and while I know the help you might be able to provide at this point may be limited, perhaps something in my description will spark a thought (and maybe someone else reading this will have encountered something similar). At this point, I just know I have a very unstable system and I can't pinpoint what is the cause of it. I've had some real hitches with this motherboard, but a lot of that probably stems from the fact that it serves so many types of connections (and therefore drivers) and . . . well, this is my first go at UEFI which shouldn't be different at all, but . . . kind of is!

Anyway, whether you can assist further or not - I appreciate the time. And if you think I should pick this up further with ASUS support directly through a ticket, let me know. My board is registered.

==SLI ISSUE==
Since originally posting, here are further steps I have taken to diagnose the SLI problem:
+ Put the GPUs in another system (i7 930 with a Gigabyte x58 board). Was able to install Win7 from scratch, apply NVIDIA 301.42 drivers, enable SLI, and reboot -- all without issue.
+ Eventually, removed half of the ram from my ASUS P8Z77 WS board (I'm running 4x8gb). Suddenly, was able to reboot after enabling SLI without 'corrupting' the OS.
+ Here's the weird thing - reseated the RAM I'd removed and did another install of the OS from scratch. Enabled SLI, rebooted, and it was a success, too.

One would conclude that the RAM had somehow not been properly seated the first time and when I took out half for testing and put it back in, I'd seated it properly -- but POST, BIOS, and memtest86+ had all always reported the proper amount of ram and memtest86+ had tested for 16+hrs without complaint.

However, I am still having further problems . . . After some initial successful tests to validate stability, I began to encounter the following error which I understand is a TDR function introduced in Windows Vista and Windows 7 when the GPU fails to respond within two seconds. Many state they've fixed it by adjusting the TDR via the registry but every official comment I've seen regarding it (including from Microsoft) states that it is not the proper solution and should never be done (it is merely covering up another underlying problem). However, there is no consistent determination as to what the real underlying problem can be.

---
Display driver stopped responding and has recovered.
Display driver NVIDIA Windows Kernel Mode Driver, Version 301.42 stopped responding and has successfully recovered.

---

It seems it can be memory issues, motherboard issues, GPU hardware issues, driver issues, overclocking issues, etc. Nearly anything. I have tried multiple versions of drivers, reduced my 1600mhz certified RAM back to the default SPD in BIOS (1333mhz), and am now doing another memory test with a secondary utility (HCI's memtest).

I understand there is no particular "ownership" of this problem as it can purportedly arise from a flaw in any part of the environment. I'm merely hoping that you've some additional insight as to experiences with it on this particular motherboard or other suggestion I might consider (especially as far as the BIOS/UEFI or the supplied drivers for the board).


Which raises my next question:

There are a lot of drivers included with this. What are the minimal necessary drivers that must or should be installed? The only things I've been installing are:

+ Intel Chipset Software Installation Utility
+ Realtek Audio Driver
+ Intel Gigabit Ethernet Driver
+ USB3 (Asmedia USB 3.0 Controller Driver and also the Intel USB 3.0 Controller Driver)


==Keyboard and USB Device Detection==

I'm using a Unicomp IBM Model M - USB (Model #UB4044A - http://pckeyboard.com/page/Classic/UB4044A) from pckeyboard.com . Since the rebooting with SLI issue has improved, so has this - but no complete. I still often find myself at a "windows did not shut down properly last time / Windows Error Recovery" screen where NUMLOCK is lit, but nothing responds and where I'm unable to interrupt POST with DEL to get into the BIOS.

I'm not using any USB hubs for anything on this and I tend to get the same sporadic behavior whether I'm connecting via the USB 2.0 ports on the head of the chassis or any of the USB 2.0 ports on the back I/O port (I haven't even bothered with USB 3.0, yet). Actually, let me clarify one part - the mouse is a wireless mouse and the wireless USB receiver for it is plugged into my monitor (Apple Cinema Display) which then has a USB connection to the motherboard's I/O panel. However, the keyboard is connected directly to the board.

However, it does appear that UEFI is able to different between mouse and keyboard as both in UEFI and during POST, it states something like the following:

---
USB: 1 drive, 2 keyboards, 1 mouse, 3 hubs
---

It did not do this in the very beginning.

Also, just to reiterate - I am not overclocking anything - CPU, GPU, or RAM and using OCCT 4.20, Prime95, and the EVGA provided testing software, I'm not able to produce any significant temperatures (CPU temp at cores (not CPUTIN) tends to max out around 50-55 with an occasional 60c spike and GPU seems to stay under 80c at max -- from the limited testing I could do).
 

asul1026

n00b
Joined
Jun 11, 2012
Messages
1
CPU - i7 3770k
MB - Maximus V Gene

Currently in the process of installing Windows 7 on my new build and can't figure out which driver is missing for
"PCI Simple Communications Controller" in device manager.

Hardware Ids Value
PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043&REV_04
PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043
PCI\VEN_8086&DEV_1E3A&CC_078000
PCI\VEN_8086&DEV_1E3A&CC_0780



Drivers I have Installed (from ASUS website)
- Asmedia USB3
- Asmedia SATA
- Intel Chipset
- Intel LAN
- Intel USB3
- Intel AHCI
- Realtek Audio

* I did not install the mPCIe Combo card.

Any help would be appreciated, thanks.
Install the Intel "Management Engine Interface" driver from the CD (or the latest from the ASUS website) here:

http://support.asus.com/Download.aspx?SLanguage=en&m=SABERTOOTH+Z77
 

Raja@ASUS

ASUS Community Support
Joined
Apr 18, 2011
Messages
2,390
Raja@ASUS:

First, thank you for the reply. I've seen you put a lot of patience and effort into helping customers in a number of forums across the net. I hated to add one more voice to the chorus of "help me", but since I've been at this new build non-stop for five straight days, I finally had to wave my hands for further insight.

Forgive the length of my reply. I intended to be thorough and while I know the help you might be able to provide at this point may be limited, perhaps something in my description will spark a thought (and maybe someone else reading this will have encountered something similar). At this point, I just know I have a very unstable system and I can't pinpoint what is the cause of it. I've had some real hitches with this motherboard, but a lot of that probably stems from the fact that it serves so many types of connections (and therefore drivers) and . . . well, this is my first go at UEFI which shouldn't be different at all, but . . . kind of is!

Anyway, whether you can assist further or not - I appreciate the time. And if you think I should pick this up further with ASUS support directly through a ticket, let me know. My board is registered.

==SLI ISSUE==
Since originally posting, here are further steps I have taken to diagnose the SLI problem:
+ Put the GPUs in another system (i7 930 with a Gigabyte x58 board). Was able to install Win7 from scratch, apply NVIDIA 301.42 drivers, enable SLI, and reboot -- all without issue.
+ Eventually, removed half of the ram from my ASUS P8Z77 WS board (I'm running 4x8gb). Suddenly, was able to reboot after enabling SLI without 'corrupting' the OS.
+ Here's the weird thing - reseated the RAM I'd removed and did another install of the OS from scratch. Enabled SLI, rebooted, and it was a success, too.

One would conclude that the RAM had somehow not been properly seated the first time and when I took out half for testing and put it back in, I'd seated it properly -- but POST, BIOS, and memtest86+ had all always reported the proper amount of ram and memtest86+ had tested for 16+hrs without complaint.

However, I am still having further problems . . . After some initial successful tests to validate stability, I began to encounter the following error which I understand is a TDR function introduced in Windows Vista and Windows 7 when the GPU fails to respond within two seconds. Many state they've fixed it by adjusting the TDR via the registry but every official comment I've seen regarding it (including from Microsoft) states that it is not the proper solution and should never be done (it is merely covering up another underlying problem). However, there is no consistent determination as to what the real underlying problem can be.

---
Display driver stopped responding and has recovered.
Display driver NVIDIA Windows Kernel Mode Driver, Version 301.42 stopped responding and has successfully recovered.

---

It seems it can be memory issues, motherboard issues, GPU hardware issues, driver issues, overclocking issues, etc. Nearly anything. I have tried multiple versions of drivers, reduced my 1600mhz certified RAM back to the default SPD in BIOS (1333mhz), and am now doing another memory test with a secondary utility (HCI's memtest).

I understand there is no particular "ownership" of this problem as it can purportedly arise from a flaw in any part of the environment. I'm merely hoping that you've some additional insight as to experiences with it on this particular motherboard or other suggestion I might consider (especially as far as the BIOS/UEFI or the supplied drivers for the board).


Which raises my next question:

There are a lot of drivers included with this. What are the minimal necessary drivers that must or should be installed? The only things I've been installing are:

+ Intel Chipset Software Installation Utility
+ Realtek Audio Driver
+ Intel Gigabit Ethernet Driver
+ USB3 (Asmedia USB 3.0 Controller Driver and also the Intel USB 3.0 Controller Driver)


==Keyboard and USB Device Detection==

I'm using a Unicomp IBM Model M - USB (Model #UB4044A - http://pckeyboard.com/page/Classic/UB4044A) from pckeyboard.com . Since the rebooting with SLI issue has improved, so has this - but no complete. I still often find myself at a "windows did not shut down properly last time / Windows Error Recovery" screen where NUMLOCK is lit, but nothing responds and where I'm unable to interrupt POST with DEL to get into the BIOS.

I'm not using any USB hubs for anything on this and I tend to get the same sporadic behavior whether I'm connecting via the USB 2.0 ports on the head of the chassis or any of the USB 2.0 ports on the back I/O port (I haven't even bothered with USB 3.0, yet). Actually, let me clarify one part - the mouse is a wireless mouse and the wireless USB receiver for it is plugged into my monitor (Apple Cinema Display) which then has a USB connection to the motherboard's I/O panel. However, the keyboard is connected directly to the board.

However, it does appear that UEFI is able to different between mouse and keyboard as both in UEFI and during POST, it states something like the following:

---
USB: 1 drive, 2 keyboards, 1 mouse, 3 hubs
---

It did not do this in the very beginning.

Also, just to reiterate - I am not overclocking anything - CPU, GPU, or RAM and using OCCT 4.20, Prime95, and the EVGA provided testing software, I'm not able to produce any significant temperatures (CPU temp at cores (not CPUTIN) tends to max out around 50-55 with an occasional 60c spike and GPU seems to stay under 80c at max -- from the limited testing I could do).

Does that memory have an XMP profile? If so enable it. If that does not help, go back to two modules for a while and see how many issues you get. If that does not help, I will suggest some memory timing changes that might. 4X8GB unconditionally stable at DDR3-1600 without tweaks will depend on the memory controller I think.
 

Xyrax

Limp Gawd
Joined
Aug 11, 2004
Messages
297
You can install the Fan Xpert module and leave out the Probe module, this should cure the misreads if you insist on running Aida.

-Raja
Raja,
I believe I read in this thread that even with just Fan Xpert, a user was still experiencing random shutdowns. What if it's a conflict with reading the CPU fans RPM? If Fan Xpert gets a zero RPM reading from the CPU fan, does it have a feature to shutdown the PC? If not, does the mobo have that feature built in and could that be getting triggered when running AIDA and Fan Xpert at the same time?
 

Hendrix83

n00b
Joined
May 27, 2012
Messages
34
Raja,
I believe I read in this thread that even with just Fan Xpert, a user was still experiencing random shutdowns. What if it's a conflict with reading the CPU fans RPM? If Fan Xpert gets a zero RPM reading from the CPU fan, does it have a feature to shutdown the PC? If not, does the mobo have that feature built in and could that be getting triggered when running AIDA and Fan Xpert at the same time?
I confirm Xyrax fears. After Raja's advice, I reinstalled only Fan Xpert and after a few hours I had the classical shutdown. Hence shutdowns and Fan Xpert 2 (and maybe other AI suite modules) are totally related.

Raja can you speak with the HQ about this? I think we found the culprit.
 
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