ASUS X99 Motherboard Series - Official Support Thread

I've been having issues with my new Rampage V Edition 10 board. I moved my build over from my Rampage V Extreme to the new RVE10 and there are PCIe lane issues.

My setup is as follows:

950Pro M.2 in the M.2 slot.
950Pro M.2 in an Angel PX1 pcie add-in card.

SLI 1080 graphics cards.

In my RVE previously I had the PX1 add-in card in the slot between the graphics cards and everything worked fine.

In the RVE10 they do not work well together. I kept getting the Lane 4 LED blinking on the board and it would not post. If it did post it would be stuck in an endless loop. My 1080s did not like the PX1 card, even when I moved it to the last black slot. Seems like the PCIe lanes are being distributed to the USB Type C 3.1 ports and my 5960X is running out of lanes?

Anyone know if I can make this work as it did in my last build with the RVE?
 
I've been having issues with my new Rampage V Edition 10 board. I moved my build over from my Rampage V Extreme to the new RVE10 and there are PCIe lane issues.

My setup is as follows:

950Pro M.2 in the M.2 slot.
950Pro M.2 in an Angel PX1 pcie add-in card.

SLI 1080 graphics cards.

In my RVE previously I had the PX1 add-in card in the slot between the graphics cards and everything worked fine.

In the RVE10 they do not work well together. I kept getting the Lane 4 LED blinking on the board and it would not post. If it did post it would be stuck in an endless loop. My 1080s did not like the PX1 card, even when I moved it to the last black slot. Seems like the PCIe lanes are being distributed to the USB Type C 3.1 ports and my 5960X is running out of lanes?

Anyone know if I can make this work as it did in my last build with the RVE?

40lanes, so 16x2 for ur 1080s, and 8lanes left for everything else, read the manual it should tell you how the pcie lanes are shared
 
40lanes, so 16x2 for ur 1080s, and 8lanes left for everything else, read the manual it should tell you how the pcie lanes are shared


I know this.... the point is there is a FLAW with the motherboard. Users on other forums are discovering the same issue as me. There is a flaw with the pinout or something that effects the way the lanes are assigned.

It is a shame on such a high end board to NOT be able to use the PCIe lanes the same way you could on the older RVE. I'm guessing they are taking lanes away to power the USB Type C chipset.

It is not possible to run SLI cards with a drive in the M.2 and a drive in a PCIe at full speed on this board.
 
Hello Forum/Asus
I have TWO X99-E WS based PCs with problems to do with clocks. The builds are identical, and aimed at intensive media performance.

i7-6900K 3,2Ghz - 64Gb RAM Corsair 3,2GHz (4x16) - Sandisk Ultra2 480 SSD - GeForce GTX970 - Noctua air cooling - WD SATA media drives

They are going into a live stage environment in racks, so really have to be fast, cool, stable and solid.
What is killing me, is the Asus supplied overclocking just does not work. I have never had the PC reboot automatically and stress test.
It screws up the Win10 install on the SSD and will then only boot from the USB Win10 stick, recovery mode if I use the 5way. Manual reboots are required to get it to cycle, which is probably not helping the 5way.
When they come back up they have put DRAM at 2667MHz and sometimes offer 40x CPU, woefully down on what was expected.
So many setting combinations failed under 5way optimisation, that I have given up on it, and used EZ in the BIOS. The ONLY settings which work are NORMAL performance proceeding to GAME/MEDIA scenario. Very concerned that one PC powers off now after just 45 seconds or so.
You will understand that with TWO PCs we are way in financially and I HAVE to get them working. To have similar experiences on both PCs surely points to something quite fundamentally wrong - either in the way I am approaching this, or with the choice of components.
Urgently need some help to troubleshoot these things from those more experienced with Asus boards.
Thanks in advance.

BIOS ver3101
Switches: TPU at 1, EPU on, Dr Power on, EX XMP on
Jumpers: CPU OV on, 4way fan
 
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Hello Forum/Asus
I have TWO X99-E WS based PCs with problems to do with clocks. The builds are identical, and aimed at intensive media performance.

i7-6900K 3,2Ghz - 64Gb RAM Corsair 3,2GHz (4x16) - Sandisk Ultra2 480 SSD - GeForce GTX970 - Noctua air cooling - WD SATA media drives

They are going into a live stage environment in racks, so really have to be fast, cool, stable and solid.
What is killing me, is the Asus supplied overclocking just does not work. I have never had the PC reboot automatically and stress test.
It screws up the Win10 install on the SSD and will then only boot from the USB Win10 stick, recovery mode if I use the 5way. Manual reboots are required to get it to cycle, which is probably not helping the 5way.
When they come back up they have put DRAM at 2667MHz and sometimes offer 40x CPU, woefully down on what was expected.
So many setting combinations failed under 5way optimisation, that I have given up on it, and used EZ in the BIOS. The ONLY settings which work are NORMAL performance proceeding to GAME/MEDIA scenario. Very concerned that one PC powers off now after just 45 seconds or so.
You will understand that with TWO PCs we are way in financially and I HAVE to get them working. To have similar experiences on both PCs surely points to something quite fundamentally wrong - either in the way I am approaching this, or with the choice of components.
Urgently need some help to troubleshoot these things from those more experienced with Asus boards.
Thanks in advance.
Well, for one, I would recommend against trying to do any overclocking with the AI Suite as well as any auto-magic utility in UEFI.

The boards are extremely easy to OC without them, I do all the time on my X99-E WS USB3.1.

For CPU speed, just leave voltage on auto. Set cores to "sync all cores", and put in a multiplier of 42. That will get you a 4.2 Ghz all cores....

For memory, maybe should have done more homework on that one before committing your money. X99 is VERY picky when it comes to DDR4 and ESPECIALLY picky with higher than 2133/2400 speeds. So that fact you are trying to use 3200 memory (even with XMP profile) may be a large part of your problem. I would down-clock the memory to something like 2400/2666 and focus more on CPU speed. Memory OC doesn't really yield much anyways..... especially when you sacrifice stability.

Also make sure your on the latest UEFI (3402 I believe)
 
Thanks for the reply.
The only speed the RAM likes is 2667MHz.
Setting XMP to Manual, the PC boots to Win10, lasts about a minute and then switches off, like someone pulled the plug.
Core in voltage is 1.9V - is that normal?
 
HOLY SHIT, thats SUPER high, you're probably thermal throttling.

I run a 5960x (Haswell-E equivalent to your 6900K), and I start getting nervous around 1.3 volts..... so YES. Maybe go ahead and clear that cmos and start over.
 
HOLY SHIT, thats SUPER high, you're probably thermal throttling.

I run a 5960x (Haswell-E equivalent to your 6900K), and I start getting nervous around 1.3 volts..... so YES. Maybe go ahead and clear that cmos and start over.

I think he meant the supply voltage to the VRMs. 1.8-1.9v is normal in that case. Honestly if the CPU itself saw 1.9v that's almost certainly a fried chip.
 
Don't fret! I know about the 1.3V rule. 1.9V is alarming against that spec!
OK. So, I put the CPU OV jumper back to normal. CMOS reset. Set TPU to switch position 1.
BIOS - changed up the SyncAllCores to 42, and set the DRAM to 2667MHz.
It booted to Win10, allowed me to run AI Suite to check - 20% CPU boost.
But as I was writing this email, it switched itself off again, that's about 1.5 minutes into being switched on.
Next step?
 
What are you doing in AI Suite? Stay away from it.

If you want to test stability, use AIDA64 stress test.
 
This PC won't stay up for more than a minute and a half. I just wanted some info from AI Suite - temperature is CPU is 45dC, mobo 34dC.

Something is making it shutdown.

That's 42x 100Mhz with 2667MHz RAM.
 
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Even while idling, or only when you fire up AI Suite?

And is it crashing, or windows shutting down (cleanly)?
 
Should add, this switching itself off thing is new. It was stable and slow before.

Like someone yanked the power cord out of it. Click and off. Black screens.

It has even done it while in the BIOS, although just sitting in the BIOS appears to be stable at the moment...
BIOS is definitely 3101, DDR is 2667, CPU is 42dC, mobo is now 36dC, XMP is disabled, core V is 1.072V.
Fans all 500-1055rpm.

No. It lasted 5mins, then died. Within the BIOS.

There is a BLUE LED fully lit, now the lid is off. DIAG_HDD LED?
Unplugged a hotswap drive and its out.

Rebooted. Into Win10, lasted under 10 seconds.

Well, this is fun.
 
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Set it all to stock, and DON'T set the memory, leave it at the default SPD of 2133. What happens then?
 
Agree here -- set it to stock and if it does not boot and stay up and running in Windows, then start going through the UEFI. Once stock and running, I found that the 5 Way Optimization on my X99 Deluxe really stumbled and would dump me back into the UEFI when rebooting -- same for optimizing within the UEFI -- dunno if this will work for you but I set the memory to XMP, typed in the correct speed (2666), set the CPU strap at 100, the BCLK at 100, Sync all cores with a ratio limit of 42 = 4.2 GHz water cooled and everything else auto. Everytime I tried to have the UEFI do the tuning OR the cursed Ai Suite, it failed -- I uninstalled the Ai Suite and use CPUID to keep track of all details better and faster than Ai Suite which IMHO is junk.

Now if I can just figure out how to install my Pro950 SSD NVMe M.2 card and do a fresh install of Win10 and all software. Good luck
 
It's been up for 7 minutes on BIOS 3402, with virgin CMOS settings.
Rebooted to check clock, it's found XMP and set the clock to 3200MHz.
Bizarrely Win10 is much more stable. I will switch it down as suggested.
I would prefer to keep the termperatures down, and clocking the RAM faster seems to have pushed that up 10dC.
I think the BIOS 3402 install has done something nice for 3200MHz RAM settings.
 
Thanks everybody for all your comments. I now feel I am at the start line and might be able to get this thing working as intended.
With an i7-6900K and fast RAM, hopefully it will fly, once tuned.
Shame about AI Suite. But at least this way I will HAVE to do it properly.

MikeSp - is this not like cloning a drive to an SSD? I found EaseUS ToDo Backup useful for cloning to SSD, for Win7 64 anyway, can't say for Win 10. There is also a product called LapLink which might allow to to "move" your install. Not my specialism TBH, just when it needs to be done here, and that means as little as possible!
 
Thanks everybody for all your comments. I now feel I am at the start line and might be able to get this thing working as intended.
With an i7-6900K and fast RAM, hopefully it will fly, once tuned.
Shame about AI Suite. But at least this way I will HAVE to do it properly.

MikeSp - is this not like cloning a drive to an SSD? I found EaseUS ToDo Backup useful for cloning to SSD, for Win7 64 anyway, can't say for Win 10. There is also a product called LapLink which might allow to to "move" your install. Not my specialism TBH, just when it needs to be done here, and that means as little as possible!

There are several programs to clone an SSD but when I install a new drive with the OS and programs on it, I prefer to to a virgin install (especially since this was the free upgrade from Win7 to Win10 and probably left a lot of garbage behind plus the garbage in the registry left behind by me trying out software and uninstalling it. The virgin install on the M.2 card has a history of working for many and many have had major issues -- like how to get the Samsung Driver installed during a virgin install instead of using the Microsoft driver for the M.2 SSD. The BIOS is the newest which includes NVMe, and there are a couple of other adjustments to make in the UEFI BIOS -- other than that, the install looks pretty straight forward.
 
It's been up for 7 minutes on BIOS 3402, with virgin CMOS settings.
Rebooted to check clock, it's found XMP and set the clock to 3200MHz.
Bizarrely Win10 is much more stable. I will switch it down as suggested.
I would prefer to keep the termperatures down, and clocking the RAM faster seems to have pushed that up 10dC.
I think the BIOS 3402 install has done something nice for 3200MHz RAM settings.
I think on X99, once you cross 2400 on memory, you are no longer able to hold a 1:1. It then starts increasing the CPU multiplier along with the memory speed. Hence my recommendation of keeping memory lower (2400 is preferred, but sad if you have 3200 RAM), and then just manually adjust the CPU multiplier with sync all cores.

Keep in mind, with a lot of these RAM kits with high speed, the cas latency ramps up as well. So even at 3200 with a CAS of say 18/19, will be about just as fast as 2400 at a CAS of say 15.
 
I think on X99, once you cross 2400 on memory, you are no longer able to hold a 1:1. It then starts increasing the CPU multiplier along with the memory speed. Hence my recommendation of keeping memory lower (2400 is preferred, but sad if you have 3200 RAM), and then just manually adjust the CPU multiplier with sync all cores.

Keep in mind, with a lot of these RAM kits with high speed, the cas latency ramps up as well. So even at 3200 with a CAS of say 18/19, will be about just as fast as 2400 at a CAS of say 15.


I did have 2800 memory and switched to 2666 -- originally it defaulted with an early BIOS, to a higher STRAP (forget what) when XMP was enabled and that memory speed selected, but with one of the later BIOS updates, it does default to 100 for the STRAP and 100 for the BCLK for a 1:1 when 2666 is selected.
 
This PC won't stay up for more than a minute and a half. I just wanted some info from AI Suite - temperature is CPU is 45dC, mobo 34dC.

Something is making it shutdown.

That's 42x 100Mhz with 2667MHz RAM.

I got rid of Ai Suite -- was a royal PITA -- try the free CPUID because it works in real time and shows each core plus a ton of other information.
 
Can anyone tell me if I can just install Asus Fan Xpert or do I need to install the entire Asus AI Suite?

I love how Fan Xpert manages my fan speeds, it works amazingly well. I just want to get rid of all the other AI Suite software.
 
As far as I have ever seen, you have to install that damned suite, just choosing fan expert in the options.
 
Can anyone tell me if I can just install Asus Fan Xpert or do I need to install the entire Asus AI Suite?

I love how Fan Xpert manages my fan speeds, it works amazingly well. I just want to get rid of all the other AI Suite software.

Can't you control your fans from the UEFI instead of using that cursed Ai Suite 3?
 
So, last night was scary.

Something came over me and I decided I'd update my BIOS. My board is quite flaky about resuming from sleep and/or booting with my CH joystick/throttle/pedals peripherals attached, so I thought upgrading to the latest version might help with this. I was on version 1801, I think.

I did the update from the BIOS using a file at the root of one of my hard disks. After the progress bar made it all the way, the system power cycled. Then it power cycled several times more. Eventually, it got stuck with Q-Code 00 and a flashing PCIE_4 light up by the DIP switches. I tried removing my USB 3.1 card, switching to the backup BIOS, and unplugging all USB devices but my keyboard and mouse. Finally, I was able to bring it back by using USB flashback. I flashed the exact same file (I checked the md5sum afterwards), and this time it worked. Relieved, I shut everything down and went to sleep.

This morning - I have not reconnected any of my other USB peripherals since - it did the exact same thing with the Q-Code 00 and the flashing PCIE_4 LED, but this time it power cycled itself and booted normally.

Any suggestions as to what in the world is going on?

EDIT: Noticed my primary 980 is running at PCIe 8x. My secondary 980 is in slot PCIE_X16/X8_3 as recommended by the manual, and is running at x16.

Also, I tried clearing the CMOS, and was greeted with the same Q-Code 00/flashing PCIe_4 LED until I forcibly power cycled.
 
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Update:

980 is running at x8 because the card is warped. I was worried that the slot was damaged, but the x8 link speed followed the card to the lower slot when I switched it with the secondary. So much for the resale value.

I am fairly certain that one of the BIOS chips is dead. Never boots from one chip in particular. When I'm using the good chip, it's fairly stable.

I doubt that any of this explains my USB peripheral problems though. Still, I'm glad to be more or less where I started.
 
Which are the best Intel Storage drivers to use on my R5E? I know with x99 there is an options to use RSTe. I remember with the normal Intel storage drivers that some of the ports on the board wouldn't operate at full speed. Thanks!
 
In case you get a "half-bricked" MB, hope this could help anyone with this error (sorry if this was mentioned before, I searched in this thread and didn't find anything similar)
Sabertooth X99, BIOS 3402, [email protected], 4x16GB HyperX 2400. After a year of flawless operation I got scared a couple days ago.
MB wouldn't finish POST, it stuck at a black screen (I was set as fast boot w/o logo) while the onboard Boot_Device LED stayed lit. No response to DEL/F1/F2.

- After researching a little, the first thing I tried was to remove/unplug all storage devices. The only recent hardware change was to put an Intel 600p M.2 as boot drive; though this has been working ok for a month it was the main suspect. Nothing.
- Next I reset CMOS as the manual instructed, moved the which only changed one thing: TUF logo appeared along with the "hit DEL/F2" message, but MB was still unresponsive.
- I borrowed a new PSU and replaced the "old" one (only 1 year old). Same thing.
- Removed the CMOS battery for 20 seconds or so then replaced it. Same thing.

At this point I thought I had a bricked MB, tried googling it again before making a decision and found a suggestion, this is what unlocked the MB:
- Unplug PSU, remove battery. Leave it that way for 1 HOUR.
- Replace battery, power up.
- Entered BIOS and even though the settings where at default, I could recover my previous OC settings with the OC profile tool. Yay!

I'm not sure what happened there, it appears the MB keeps standby power for a long time, much more than the manual suggests. But what caused this from the start, don't know. I'm upgrading to the latest BIOS this weekend just in case. I just hope this helps someone in the same situation before RMA'ing their board.

Cheers.
 
Hi,

In Intel's XTU, cpu core tdp is 1watt and package TDP is 0 watt. Asus X99-E-WS firmware 3502, tested with i7-5820k and i7-6850K.

Do other people get these wrong readings?

Thank you
 
Hello good people! I'm doing my research to upgrade my Sandy Bridge to a X99A-II with a i7-6850K. I'm kinda stuck on what memory to get. Some previous thread here recommends 2400 and some 3200. And then there are statements where 3200MHz/8GBx4 can't be used. I'm lost. I don't need a ton of memory as my trusty Sandy Bridge and I have been getting by with 4x4GB. I could use 32BG and maybe room to expand to 64GB. Recommendations?
 
the latest windows 10 update for Spectre and Meltdown broked my AiSuite...
It doesn't start anymore.
 
Hello all,

I have a X99-A with a 5820K@stock. It's been working pretty well as an editing workstation for many years.
In the past weeks it has been doing weird stuff:
- Reporting ridiculously high values in the 12v input (between 13v~20v). This shows both in BIOS interface and AI Suite 3 as well.
- Randomly refusing to boot from a cold start.

Things I've tried:
- Replaced PSU.
- Reset BIOS settings by unplugging battery.
- Flashed latest BIOS (3801).

Aditional info:
- When it boots, aside from the weird 12v values, it works pretty well.
- All temps look good in AI Suite 3. (CPU@34C, VRM@53C, PCH@35C, MB@30C).
- I don't have another X99 MB or compatible processor to test :(

Whole configuration:
- 5820K@stock, never OC'd
- 4x8GB 2133 DDR4
- GTX680
- 240GB SATA SSD as system drive.
- 240GB SATA SSD as cache drive.
- 4X2TB in RAID 10 as media drive.
- BlackMagic Mini Monitor PCIe card.
- Corsair RM750X PSU.
- Corsair 760T Case.
- Windows 7 Pro x64.

Any help will be appreciated, thanks!
 
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