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Discussion in 'Motherboards' started by craigdt, Jun 4, 2019.
RoG B450i rma went smooth under two weeks.
One benefit of Zen is no pins to bend
I'm not sure if MSI or Gigabyte offer quick swaps when RMA meaning they ship your replacement while your shipping your RMA'd part. I haven't had to RMA an ASUS part for about 5 years or so but when i did they offered this cross shipment service and it went pretty smoothly. It took about 3-5 business days turn around time. Those pins are extremely easy to bend. Another reason to buy AMD.
ASUS RMA is beast if you have AMD products. They cross shipped me a new board.
When I was doing an RMA for Intel X99 they said pins were skewed or something and gave me a used board that had missing plates and heat sink....then I had to RMA again.
The 5 week down time was ragey.
It’s why they tell you that you must ship the board back with the little plastic block on there. I have a lot of ASUS products at work and while their Reps are great their grunts leave a fair bit to be desired.
Well let's see if the RMA story changes now that x570 has a dinky little chipset fan and likes to toast bagels crispy.