AsRock x570 chipset fan replacement

AP2

[H]ard|Gawd
Joined
Jun 25, 2007
Messages
1,532
Any chance anyone knows where I can purchase a replacement chipset fan?

been waiting over 3 months for a replacement from Asrock - worst customer service I had in 20+ years.
 

DooKey

[H]F Junkie
Joined
Apr 25, 2001
Messages
10,123
I contacted them for a chipset fan myself. They told me still out of stock.
 

kamikazi

Gawd
Joined
Jan 19, 2006
Messages
867
Can they not replace the whole motherboard for you since the fan is bad? Or do they want you to return it first, no cross shipping?
 

DooKey

[H]F Junkie
Joined
Apr 25, 2001
Messages
10,123
Can they not replace the whole motherboard for you since the fan is bad? Or do they want you to return it first, no cross shipping?
I didn't ask to RMA the board. I just put a ticket in telling them the problem and asking for a replacement fan. I have the fan on silent mode now and it's bearable.
 

kamikazi

Gawd
Joined
Jan 19, 2006
Messages
867
I didn't ask to RMA the board. I just put a ticket in telling them the problem and asking for a replacement fan. I have the fan on silent mode now and it's bearable.
What if you ask for an RMA for the board, will they cross ship and refund the money once they receive your bad board?
 

DooKey

[H]F Junkie
Joined
Apr 25, 2001
Messages
10,123
What if you ask for an RMA for the board, will they cross ship and refund the money once they receive your bad board?
Good question. However, I'd just rather avoid that hassle and change out the fan when I finally get it.
 

kamikazi

Gawd
Joined
Jan 19, 2006
Messages
867
To be honest, in my current computer, the easiest thing to swap out would be the motherboard ;-) It's water-cooled, but via flexible tubing, so I could swing that out of the way, unplug all the cables and swap it. What would really be difficult is removing all the fans. There is one fan on the radiator above the motherboard in the back that has one screw that I honestly wouldn't be able to get to without removing all the screws from the motherboard and moving it down a little. It was in place before the motherboard.
 

Ready4Dis

2[H]4U
Joined
Nov 4, 2015
Messages
2,463
Asrock doesn't cross ship (most companies don't). I had to rma a motherboard 2 months ago... Took about a week to get there, 2 weeks to ship and another week back to me, so I was without my main for about a month. Luckily I have 6 desktops, 3 laptops and a dual xeon server at the house to tide me over in those times of darkness 🤣
 
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