asrock a320m hdv r3 2700x rtx 2080 freeze

Discussion in 'Motherboards' started by eurgbp, Feb 23, 2019.

  1. eurgbp

    eurgbp n00b

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    Hi
    asrock a320m hdv r3

    Cannot solve this problem
    frown.gif

    when there is no load pc works fine
    but in 3dmark bench tests freezes after 10 to 30 seconds

    nothing is overclocked
    bought it new from ebay germany

    updated bios
    updated amd chipset
    latest rtx drivers

    etc

    is this cpu defective?

    How do I hard throttle to stock 3.7 Ghz?
    I need to disable auto boost right?

    PSU 700 Watt

    Please help

    logs are here log.zip

    here is temp logs hwinfo64
    specs

    temp logs and stats are here



    AMD Ryzen 7 2700X

    [General Information]
    Processor Name: AMD Ryzen 7 2700X
    Original Processor Frequency: 3700.0 MHz
    Original Processor Frequency [MHz]: 3700

    CPU ID: 00800F82
    Extended CPU ID: 00800F82
    CPU Brand Name: AMD Ryzen 7 2700X Eight-Core Processor
    CPU Vendor: AuthenticAMD
    CPU Stepping: <AMD Zen/Pinnacle Ridge>
    CPU Code Name: Pinnacle Ridge
    CPU Technology: 12 nm
    CPU Thermal Design Power (TDP): 105.0 W
    CPU Max. Junction Temperature (Tj,max): 85 °C
    CPU Platform: AM4
    Microcode Update Revision: 800820B
    SMU Firmware Revision: 43.20.0

    Number of CPU Cores: 8
    Number of Logical CPUs: 16

    [Operating Points]
    CPU HFM (Base): 3700.0 MHz = 37.00 x 100.0 MHz
    CPU Boost Max: [Unlimited]
    CPU Current: 4091.2 MHz = 41.00 x 99.8 MHz @ 1.3438 V

    CPU Bus Type: UMI


    Row: 0 - 8 GB PC4-19200 DDR4 SDRAM Team Group TEAMGROUP-UD4-2400

    [General Module Information]
    Module Number: 0
    Module Size: 8 GBytes
    Memory Type: DDR4 SDRAM
    Module Type: Unbuffered DIMM (UDIMM)
    Memory Speed: 1200.5 MHz (DDR4-2400 / PC4-19200)
    Module Manufacturer: Team Group
    Module Part Number: TEAMGROUP-UD4-2400
    Module Revision: 0.0
    Module Serial Number: 134480897
    Module Manufacturing Date: Year: 2018, Week: 51
    Module Manufacturing Location: 0
    SDRAM Manufacturer: SpecTek
    Error Check/Correction: None

    [Module Characteristics]
    Row Address Bits: 16
    Column Address Bits: 10
    Module Density: 8192 Mb
    Number Of Ranks: 1
    Device Width: 8 bits
    Bus Width: 64 bits
    Die Count: 1
    Module Nominal Voltage (VDD): 1.2 V
    Minimum SDRAM Cycle Time (tCKAVGmin): 0.83300 ns
    Maximum SDRAM Cycle Time (tCKAVGmax): 1.50000 ns
    CAS# Latencies Supported: 11, 12, 13, 14, 15, 16, 18
    Minimum CAS# Latency Time (tAAmin): 13.320 ns
    Minimum RAS# to CAS# Delay (tRCDmin): 13.320 ns
    Minimum Row Precharge Time (tRPmin): 13.320 ns
    Minimum Active to Precharge Time (tRASmin): 32.000 ns

    Supported Module Timing at 1200.0 MHz: 16-16-16-39
    Supported Module Timing at 1066.1 MHz: 15-15-15-35
    Supported Module Timing at 1000.0 MHz: 14-14-14-32
    Supported Module Timing at 933.3 MHz: 13-13-13-30
    Supported Module Timing at 866.7 MHz: 12-12-12-28
    Supported Module Timing at 800.0 MHz: 11-11-11-26

    Minimum Active to Active/Refresh Time (tRCmin): 45.375 ns
    Minimum Refresh Recovery Time Delay (tRFC1min): 350.000 ns
    Minimum Refresh Recovery Time Delay (tRFC2min): 260.000 ns
    Minimum Refresh Recovery Time Delay (tRFC4min): 160.000 ns
    Minimum Four Activate Window Delay Time (tFAWmin): 21.000 ns
    Minimum Active to Active Delay Time - Different Bank Group (tRRD_Smin): 3.299 ns
    Minimum Active to Active Delay Time - Same Bank Group (tRRD_Lmin): 4.900 ns
    Minimum CAS to CAS Delay Time - Same Bank Group (tCCD_Lmin): 5.000 ns

    [Features]
    Module Temperature Sensor (TSOD): Not Supported
    Module Nominal Height: 31 - 32 mm
    Module Maximum Thickness (Front): 1 - 2 mm
    Module Maximum Thickness (Back): <= 1 mm
    Address Mapping from Edge Connector to DRAM: Standard


    Row: 1 - 8 GB PC4-19200 DDR4 SDRAM Team Group TEAMGROUP-UD4-2400

    [General Module Information]
    Module Number: 1
    Module Size: 8 GBytes
    Memory Type: DDR4 SDRAM
    Module Type: Unbuffered DIMM (UDIMM)
    Memory Speed: 1200.5 MHz (DDR4-2400 / PC4-19200)
    Module Manufacturer: Team Group
    Module Part Number: TEAMGROUP-UD4-2400
    Module Revision: 0.0
    Module Serial Number: 2164458497
    Module Manufacturing Date: Year: 2018, Week: 51
    Module Manufacturing Location: 0
    SDRAM Manufacturer: SpecTek
    Error Check/Correction: None

    [Module Characteristics]
    Row Address Bits: 16
    Column Address Bits: 10
    Module Density: 8192 Mb
    Number Of Ranks: 1
    Device Width: 8 bits
    Bus Width: 64 bits
    Die Count: 1
    Module Nominal Voltage (VDD): 1.2 V
    Minimum SDRAM Cycle Time (tCKAVGmin): 0.83300 ns
    Maximum SDRAM Cycle Time (tCKAVGmax): 1.50000 ns
    CAS# Latencies Supported: 11, 12, 13, 14, 15, 16, 18
    Minimum CAS# Latency Time (tAAmin): 13.320 ns
    Minimum RAS# to CAS# Delay (tRCDmin): 13.320 ns
    Minimum Row Precharge Time (tRPmin): 13.320 ns
    Minimum Active to Precharge Time (tRASmin): 32.000 ns

    Supported Module Timing at 1200.0 MHz: 16-16-16-39
    Supported Module Timing at 1066.1 MHz: 15-15-15-35
    Supported Module Timing at 1000.0 MHz: 14-14-14-32
    Supported Module Timing at 933.3 MHz: 13-13-13-30
    Supported Module Timing at 866.7 MHz: 12-12-12-28
    Supported Module Timing at 800.0 MHz: 11-11-11-26

    Minimum Active to Active/Refresh Time (tRCmin): 45.375 ns
    Minimum Refresh Recovery Time Delay (tRFC1min): 350.000 ns
    Minimum Refresh Recovery Time Delay (tRFC2min): 260.000 ns
    Minimum Refresh Recovery Time Delay (tRFC4min): 160.000 ns
    Minimum Four Activate Window Delay Time (tFAWmin): 21.000 ns
    Minimum Active to Active Delay Time - Different Bank Group (tRRD_Smin): 3.299 ns
    Minimum Active to Active Delay Time - Same Bank Group (tRRD_Lmin): 4.900 ns
    Minimum CAS to CAS Delay Time - Same Bank Group (tCCD_Lmin): 5.000 ns

    [Features]
    Module Temperature Sensor (TSOD): Not Supported
    Module Nominal Height: 31 - 32 mm
    Module Maximum Thickness (Front): 1 - 2 mm
    Module Maximum Thickness (Back): <= 1 mm
    Address Mapping from Edge Connector to DRAM: Standard



    [Cache and TLB]
    L1 Cache: Instruction: 8 x 64 KBytes, Data: 8 x 32 KBytes
    L2 Cache: Integrated: 8 x 512 KBytes
    L3 Cache: 2 x 8 MBytes
    Instruction TLB: Fully associative, 64 entries
    Data TLB: Fully associative, 64 entries
     
  2. eurgbp

    eurgbp n00b

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    how do I throttle down 2700x to match motherboard voltage output?
    how to fix cpu at 3.7 Ghz max?
     
  3. pendragon1

    pendragon1 [H]ardForum Junkie

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    set everything manually in the bios and try upping the RAM voltage a bit like .1v
     
  4. eurgbp

    eurgbp n00b

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    is 1 V too much for RAM?
    Could I fry RAM?

    why is that default BIOS so unstable?
    who does this?
     
  5. pendragon1

    pendragon1 [H]ardForum Junkie

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    .1v ie go from 1.2v to 1.3v and that wont fry it but yes you can if you go too high.
     
  6. eurgbp

    eurgbp n00b

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    so RAM's under voltage is causing this issue, you think?
     
  7. gigaxtreme1

    gigaxtreme1 2[H]4U

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    B320 chipsets may not be able to handle the load as they are low end. Upping the voltage for CPU may help but VRMs may not be able to handle the load of 105watts. Try upping the voltage for RAM might help or upping the voltage to the CPU.
     
  8. eurgbp

    eurgbp n00b

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    but A320M HDV R3 is officially supporting 105W,
    would asrock lie?

    CPU Support List
    Socket Family Model Power Core Frequency Cache CPU Rev. Since BIOS
    AM4 Ryzen 7 PRO 2700X(YD27BXBAM88AF) 95W Pinnacle Ridge 3.6GHz 4MB B2 All
    AM4 Ryzen 7 2700X(YD270XBGM88AF) 105W Pinnacle Ridge 3.7GHz 4MB B2 All
    AM4 Ryzen 7 2700E(YD270EBHM88AF) 45W Pinnacle Ridge 2.8GHz 4MB B2 All
    AM4 Ryzen 7 PRO 2700(YD270BBBM88AF) 65W Pinnacle Ridge 3.2GHz 4MB B2 All
    AM4 Ryzen 7 2700(YD2700BBM88AF) 65W Pinnacle Ridge 3.2GHz 4MB B2 All
    AM4 Ryzen 7 PRO 1700X(YD17XBBAM88AE) 95W Summit Ridge 3.4GHz 4MB B1 All
    AM4 Ryzen 7 1700X(YD170XBCM88AE) 95W Summit Ridge 3.4GHz 4MB B1 All
    AM4 Ryzen 7 PRO 1700(YD170BBBM88AE) 65W Summit Ridge 3.0GHz 4MB B1 All
    AM4 Ryzen 7 1800X(YD180XBCM88AE) 95W Summit Ridge 3.6GHz 4MB B1 All
    AM4 Ryzen 7 1700(YD1700BBM88AE) 65W Summit Ridge 3.0GHz 4MB B1 All


    https://www.asrock.com/MB/AMD/A320M-HDV R3.0/index.asp#CPU
     
  9. pendragon1

    pendragon1 [H]ardForum Junkie

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    ive seen it a few time. my old ddr3 corsair has been at 1.6v for 6+ years without an issue, at stock 1.5v it crashes. I think, just my theory, is that they are rated for intel platforms and amd seems to need a bit of extra juice. as ive only ever had the issue on amd systems.

    you cpu should work fine on that board but the vrm could over heat if you're giving it an extended load as there are no heatsinks on the vrms.
     
  10. eurgbp

    eurgbp n00b

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    is there a way to properly glue heatsinks with vrms together?
    anybody done that?
    what glue to use?
    what heatsinks to buy?
    aren't they gonna fall off eventually?
     
  11. eurgbp

    eurgbp n00b

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    thanks, looks lovely
     
    pendragon1 likes this.
  12. pendragon1

    pendragon1 [H]ardForum Junkie

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    but try just putting a fan over them first. that could be enough and then you can do the sinks to help.
     
  13. eurgbp

    eurgbp n00b

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    how would it be possible to put a fan on them safely?
     
  14. pendragon1

    pendragon1 [H]ardForum Junkie

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    get creative, zip/twist tie a fan to blow over the vrm area.
     
  15. funkydmunky

    funkydmunky 2[H]4U

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    I wouldn't say they were lying, they just put it down based on specs and didn't test it because they assumed NO ONE IN THEIR RIGHT MIND WOULD RUN IT!
    How did you end up with this combination if I may ask?
    AMD's highest performing and power hungry CPU. Nvidia's 2nd fastest and power hungry mainstream card. AMD's lowest budget, made for OEM build garbage bottom mainboard with limited features and no OC'ing ability. Hmmmm?
    I am sure the CPU and GPU are fine. Just TOO much for that board when it want to rev-up.
    Go get a real board and call it a lesson learned.
     
    TheFlayedMan likes this.
  16. sirmonkey1985

    sirmonkey1985 [H]ard|DCer of the Month - July 2010

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    the board supports 105w, it just can't handle XFR/PB2 which will exceed the 105w and is still officially considered an overclock by AMD so no asrock didn't lie per-say, they just designed it to support the bare minimum. either way i would not be putting a 2700x on a board like this.. these a320's were really meant for the 1400/1500 4c processors even though the vrm's could technically support higher loads.
     
  17. elite.mafia

    elite.mafia Broke Back [H]

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  18. pendragon1

    pendragon1 [H]ardForum Junkie

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    yeah

    upload_2019-2-24_12-14-45.png
     
  19. elite.mafia

    elite.mafia Broke Back [H]

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    So I have mine like this based on what somebody told me but I was looking at some boards and none have the chokes with heatsink.... Should I just take them off? If so where else can I put them.

    jFkLHna.jpg
     
  20. eurgbp

    eurgbp n00b

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    in case I fail, which mobo to buy?

    GIGABYTE B450M DS3H vs ASUS Prime B450-Plus
     
  21. eurgbp

    eurgbp n00b

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    would them 9 mm heatsinks fit between those chokes?

    can't find 6 mm heat sink here in europe


     
  22. eurgbp

    eurgbp n00b

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    did you glue or tape?

     
  23. elite.mafia

    elite.mafia Broke Back [H]

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    They came with pre-applied thermal glue
     
  24. pendragon1

    pendragon1 [H]ardForum Junkie

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    green- should get a heatsink
    red- doesn't need them
    blue- is the main vrm that GB already has a heatsink on
    yellow- wheres your 4pin?

    upload_2019-2-24_12-30-31.png
     
    Last edited: Feb 24, 2019
  25. primetime

    primetime [H]ardness Supreme

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    stop trying to save money on discount motherboards for starters......my board is rock solid

    try running your ram at a slower speed and or timings is the very first thing in stabilizing am4;)
     
  26. elite.mafia

    elite.mafia Broke Back [H]

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    What do you mean where is my 4pin? it's literally right where you circled

    also what about the blue heatsink between the 4 pin and the gigabyte heatsink? should that even be there? I put it there bercause it felt hot
     
  27. eurgbp

    eurgbp n00b

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    cmon ram is running at 2400
    and SOC cannot be changed in bios v1.7 a320m hdv3
    could not find

    i just disabled turbo
    and c states

    now it runs on max 3.6 ghz downclocked

    rock solid
     
  28. eurgbp

    eurgbp n00b

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    you are nuts

    these mobos are good for stock

    look at them sexy vrm heatsinks
    make me horny and salivate


    GIGABYTE B450M DS3H < ASUS Prime B450-Plus ?
     
  29. pendragon1

    pendragon1 [H]ardForum Junkie

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    asus if you can find a deal on it. im normally partial to GB but that one doesn't have very good reviews.

    not sure, like i said you'd need to measure. try ebay?
     
  30. pendragon1

    pendragon1 [H]ardForum Junkie

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    just blind...
    the blue is fine.
     
    elite.mafia likes this.
  31. eurgbp

    eurgbp n00b

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    although i am not happy these vrms are covered by plastic case...
    bad thermal conductivity ?
     
  32. pendragon1

    pendragon1 [H]ardForum Junkie

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    that's how they are all made. they dont always need it as they are usually good to 125c. that's why I mentioned just trying a fan over them...
     
  33. funkydmunky

    funkydmunky 2[H]4U

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    Being where you are coming from, any brand, any model B350/450 or preferably X370/470.
    I would be worried that your current MB could blow and possibly take some very expensive parts with it!
     
  34. eurgbp

    eurgbp n00b

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  35. TheFlayedMan

    TheFlayedMan Limp Gawd

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    Seems like a waste of a 2700x. You may as well have bought a cheap 1700x or 1800x.
     
  36. eurgbp

    eurgbp n00b

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    which cheap mobo to buy for 2700x?
     
  37. TheFlayedMan

    TheFlayedMan Limp Gawd

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    There's a deal on amazon on the Asrock TaiChi 470 for $165 atm which is a top rated board
     
  38. eurgbp

    eurgbp n00b

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    did I say top rated?
    I need cheapest that is good enough for 2700x no hanky panky no overclocking shenanigans

    also should be microatx
     
  39. eurgbp

    eurgbp n00b

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    msi b450+mortar good? matx