WakeboardrB
[H]ard|Gawd
- Joined
- Aug 17, 2001
- Messages
- 1,991
Wow I'm mad. I bought my 12" rev. B powerbook back in September of 2003 and bought applecare about a year later. I do realize that it's been about 1 1/2 years since I bought my laptop, but the battery never performed close to it's specifications in the first place. When I first bought it I was only getting about 2 1/2 hours per charge when it was advertised as 4 hrs and I did everything to adjust the power management settings to boost the life. Within 3 months it had declined to 2 hours and steadily fell since then to a whopping 10 minutes now.
I called up applecare the other day and they claimed that since I had never documented the problem and that batteries do eventually go dead that they would not replace it. Does this seem right to you? I mean on one hand I do realize that batteries don't last forever, but on the other I should have gotten the advertised battery life and I was not expecting that afte only half a year of use that I would be getting little over 1hr of life even when I used to leave the laptop mostly plugged in then.
I've also been checking other Apple forums and it seems like lots of other people are having their 12" Rev B batteries crap out on them recently. Is this something I can use as leverage to get a replacement?
In my eyes this is a defective product that should be gladly replaced to keep the customer happy, but they won't do it... Is there anything I can do to get this thing resolved so I can use my laptop at school like I originally planned on doing?
I called up applecare the other day and they claimed that since I had never documented the problem and that batteries do eventually go dead that they would not replace it. Does this seem right to you? I mean on one hand I do realize that batteries don't last forever, but on the other I should have gotten the advertised battery life and I was not expecting that afte only half a year of use that I would be getting little over 1hr of life even when I used to leave the laptop mostly plugged in then.
I've also been checking other Apple forums and it seems like lots of other people are having their 12" Rev B batteries crap out on them recently. Is this something I can use as leverage to get a replacement?
In my eyes this is a defective product that should be gladly replaced to keep the customer happy, but they won't do it... Is there anything I can do to get this thing resolved so I can use my laptop at school like I originally planned on doing?