A Canadian Twitter user who purchased several movies from iTunes found that 3 of the movies weren't in his library anymore. Upon contacting technical support, they said the movies are "not available" in the Canadian iTunes store, and gave him a meager voucher for 2 movie rentals, worth a fraction of the original movies' cost. While this was undoubtedly legal under the iTunes contract, moves like this show customers don't necessarily own media they "buy" in digital storefronts like iTunes. Please be informed that the iTunes/App Store is a store front that gives content provider a platform or place to sell their items. We can only offer what has been made available to us via the studios or a distributor… Also, know that our ability to issue the refund diminishes over time. Hence your purchases doesn’t meet the conditions for a refund.