Apple: Color Shifting, OLED Burn-in “Normal” on iPhone X

Discussion in 'HardForum Tech News' started by Megalith, Nov 4, 2017.

  1. Megalith

    Megalith 24-bit/48kHz Staff Member

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    Apple has shared a new support document explaining how OLED displays work, stating that it is normal to see some screen burn-in over time and shifts in color when looking at the iPhone display off-angle. From the comments section: it’s funny that they waited until after launch day sales were racked up before they tell told anyone this.

    According to Apple, when you look at an OLED display from a side angle, you may see shifts in color and hue, something that's a "characteristic of OLED" and "normal behavior." They also say that with extended long-term use, OLED displays can show "slight visual changes," which is also considered normal. The iPhone X has been engineered to be the "best in industry" at reducing burn-in effects, but Apple's support document suggests burn-in is still a problem that some users could potentially see over time.
     
  2. gulguran

    gulguran Limp Gawd

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    I have had a note 5 and I thought it was OLED no? Here is what I read, that using waze for a couple hours a day with an OLED phone = burn in nightmare. I never had this issue, this is alarming and worrying for me. Is this really true? Why has it not happened with my Note 5? is AMOLED different?

    Thanks
     
  3. 1_rick

    1_rick Gawd

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    It's Apple, so what was a horrible problem on the Pixel 2 XL is just fine with the iPhone X, I bet.
     
  4. Emission

    Emission [H]ardness Supreme

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    Glad I got the 8 I guess :playful:
     
  5. Bandalo

    Bandalo 2[H]4U

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    Once again, Apple just copies from Android.
     
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  6. percydaman

    percydaman Limp Gawd

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    If they put in so much effort to reduce it, the how can you say it's normal? They're just trying to define what normal is.
     
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  7. blandead

    blandead Limp Gawd

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    Amoled can still suffer same issues, but maybe the higher refresh rate keeps images from being retained as often

    It's not normal to see actual burn in though it can happen. Usually the color and brightness lessen after a while
     
  8. -Strelok-

    -Strelok- [H]ardForum Junkie

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    Ok, since I know this thread will devolve into nonsense “screw Apple” again, this is just to cover their asses in case something happens. I.E after 3 years there’s some slight burn in or color degradation. They aren’t saying every screen is going to have this after a few minutes like the Pixel 2 XL. These screens will be about the same as the Note 8 screens in terms of burn in/degradation, so unless those are having issues, it will be fine.
     
  9. jfreund

    jfreund Gawd

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    Huh. I've had Galaxy S 2 through 6, and now a Nexus 6P for about 2 years. No signs of any of those defects.
     
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  10. Lateralus

    Lateralus More [H]uman than Human

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    Dude, c'mon. So they should just stick with an inferior display technology purely to avoid looking like copycats?

    This is done across industries all the time. Not everyone can or wants to be first with every innovation or feature change. It's not unusual for others to follow. Kind of like how many Android phones are "copying" Apple by ditching the headphone jack.
     
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  11. ceraf

    ceraf [H]Lite

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    I guess this just means in the future I shouldn't buy a second hand or demo unit iPhone X (or any OLED screen phone) without checking for burn-in.
     
  12. Hagrid

    Hagrid [H]ardForum Junkie

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    I am wondering the same. The Note 5 is AMOLED. I do not know the major or minor differences between that and OLED. I have not experienced any screen problems yet. Then it's only 2 years old.
     
  13. JosiahBradley

    JosiahBradley [H]ard|Gawd

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    Typing this using an OLED display and I don't see any severe color shifting at extreme angles like say a TN panel. Also I use my phone a lot and no burn in so far. Guess my 350$ phone isn't normal...
     
  14. GameLifter

    GameLifter Limp Gawd

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    I've noticed the color shifting when viewing the phone at more extreme angles but all displays do this to a degree so I didn't think much of it. When I heard about the same issue on the Pixel 2 I didn't think much of it either. As for image retention/burn-in, I haven't noticed it on my phone yet. Sure, I haven't had it for very long but I noticed image retention on my LG OLED during the setup process with some of the menus and graphics right when I got it. Of course it went away and I haven't got anything to permanently burn-in on my LG OLED yet and I don't think I will but my point is that image retention and permanent burn-in is a possibility on all OLED displays.
     
  15. focbde

    focbde Gawd

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    You're looking at it wrong.
     
  16. Uvaman2

    Uvaman2 2[H]4U

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    Its courageous burn in.
     
  17. Semantics

    Semantics 2[H]4U

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    Normal operation isn't desired operation, it's fundamentally how it works so normal it's just not a desirable end product
     
  18. Derfman

    Derfman [H]ard|Gawd

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    It must be a rare occurance, I had my Note 5 from launch till January of this year no problems at all. With using Waze for hours on end and other static functions, no burn in. Same with prior Samsung phones and my Note 8 shows no signs of any burn in or image retention at all.

    Correct me if I'm wrong but isn't Samsung the primary if not the only supplier of OLED screens for Apple's iPhone X?

    I think this is Apple covering their ass, they're not manufacturing these screens themselves so they don't are paying a lot more for these screens than Samsung is obviously paying to make them. So if any have any defects like screen burn in they are most likely avoiding having the replace the screens in such circumstances.
     
  19. Trimlock

    Trimlock [H]ardForum Junkie

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    oh noes spin against an apple device!

    Next thing you'll know they also killed JFK!
     
  20. Hagrid

    Hagrid [H]ardForum Junkie

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    Since they were not Apple then, it is reasonable to assume they did not?
     
  21. refraxion

    refraxion [H]ardForum Junkie

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    Bad troll is bad. They are using Samsung screens for iPhone X.
     
  22. N4CR

    N4CR 2[H]4U

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    8 also has oled. Family member loves leaving their screen on all the time be interesting to see how long it lasts. Have warned them.
    Look at any sgs model with oled on Google and you'll see reports, even the s8.
     
  23. braamer

    braamer [H]ard|Gawd

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    This is incorrect. The 8 has IPS screens.
     
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  24. BloodyIron

    BloodyIron 2[H]4U

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    Colour shift, yeah that's just part of display tech.

    Burn in? In this day and age? Fuck you Apple. This is a $1,000 phone and you think Burn-In is acceptable. This isn't the fucking 1980's any more dipshits.
     
  25. refraxion

    refraxion [H]ardForum Junkie

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    Tell that to Samsung.
     
  26. Trimlock

    Trimlock [H]ardForum Junkie

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    and anyone else using OLED
     
  27. Abhaxus

    Abhaxus [H]Lite

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    My note 4 had mild burn in from using navigation constantly, due to the brightness of the screen in day time. I haven't had any problems with my S7 so I assume Samsung has incorporated some pixel shift or brightness limiting. If apple has done the same it will take some serious work for burn in to be an issue, but of course it's possible.
     
  28. Master_shake_

    Master_shake_ [H]ardForum Junkie

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    they're not defects.

    they're unintended features.
     
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  29. auntjemima

    auntjemima [H]ardness Supreme

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    Two years in and my 6p is still my favourite phone ever. I don't imagine I'll need an upgrade for another two years. A phone that last 4 years is pretty unheard of. Good for me.

    /olebackslap
     
  30. jeremyshaw

    jeremyshaw [H]ardForum Junkie

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    OLED? I had a Lenovo Thinkpad with an IPS display that got burn in. You can get screwed anywhere, it seems.
     
  31. N4CR

    N4CR 2[H]4U

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    Read a few places it has oled, guess they got confused with the X. Apple's site says IPS. Thanks for heads up.
     
  32. Trimlock

    Trimlock [H]ardForum Junkie

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    Burn in can happen with any display, but it is amusing there are people who read anything about Apple and assume the sky is falling.
     
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  33. focbde

    focbde Gawd

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    My S8+ shows absolutely no signs of burn-in... neither does my girlfriend's S7 Edge...

    So if it's not a case of OLED always suffering ftom burn-in... what are the conditions that cause it?
     
  34. Trimlock

    Trimlock [H]ardForum Junkie

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    We
    Static images, level of brightness, red hues.
     
  35. viper1152012

    viper1152012 [H]ard|Gawd

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    Wait wait wait... Its a feature right...like saving yur most favorite screens on the screen always so you never have to leave it.....

    Oh well. My lg screen looks nicer than the samsung one anyhow.... I mean
     
  36. Stimpy88

    Stimpy88 [H]ard|Gawd

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    Well, Samsung makes the screen for the iPhone X, so I guess anything can happen. Shame the Samsung lovers of this forum didn’t realise that before posting the usual mindless anti-Apple drivel.

    Also, Apples advisory regarding OLED is completely true of all OLED screens since the tech was invented. Anyone with a brain knows that the organic element of OLED breaks down over time, and usage. This is also the reason Apple only run the panel at 50% power output, as this helps greatly in combating the problem of blue degradation as well as limiting to the possibility of burn in. This decision was also met with wide-scale derision in this forum.
     
    Last edited: Nov 5, 2017
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  37. cyberguyz

    cyberguyz Gawd

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    I've been using Samsung phones since the Galaxy S2. Every single one of them had an oled screen. Never had a problem with burn in. If Apple has a problem with it, they are doing oled wrong.
     
  38. Stimpy88

    Stimpy88 [H]ard|Gawd

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    What part of “Samsung makes the screen in the iPhone X” do you not understand?
     
  39. Trimlock

    Trimlock [H]ardForum Junkie

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    It’s an Apple device, they don’t read facts!
     
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  40. NIZMOZ

    NIZMOZ [H]ard|Gawd

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    Samsung phones have issues with burn in still. Friends S7 Edge has severe burn in, but my s7 edge doesn't. The only thing different is I keep mine half brightness or lower and he uses his at least 3/4 brightness. OLED tech is still not there to prevent burn-in. Just like Plasmas.