twofortyfreak
n00b
- Joined
- Jul 9, 2009
- Messages
- 5
This is the first time ive had a drive fail, so this is the first time ive ever rma'd a drive. My primary drive for the past couple years was an 80GB Western Digital Caviar Blue. The drive prevented my computer from booting and was extremely hot to the touch, it also felt and sounded like it would try to spin, then stop, and try again. So i quickly put it in my other pc as a slave to try and copy it all really quick, but moments after booting, smoke came out from the drive so i immediately powered off. A while later I tried it again and the drive was completely dead.
Still being in warranty, I started the rma process on wd's website and it went smoothly. Shipped the drive and received a replacement a week later. To my surprised, the drive that arrived was now a 160GB Caviar Blue (which sells for about 45 bucks these days) and was pretty excited. This is great news as I need more space for music library which is now too big to share a partition on the 80GB drive.
Filled with glee, I hooked it up and... and... <wait for it> the drive is defective.
It wouldnt let my computer post, and it would keep making these strange beeps, definitely not from the motherboard. It even did the same thing in my testing computer. After trying different cables, a different psu, nothing. My conclusion is this drive is toast, probably damaged from ups throwing it around.. heck, i even heard them drop it on my porch.
So now im waiting for a response back from WD customer support. I assume if i just rma this drive, i'll get a 160gb back again, but i dont think i should pay for shipping this time. I tell you what, i'll pay for shipping again, and you guys send me a... lets make it 320GB this time.
Anyone ever had this happen?
Cliffs:
Rma'd hard drive (80gb)
Was sent a defective 160gb in return
No longer filled with glee
Still being in warranty, I started the rma process on wd's website and it went smoothly. Shipped the drive and received a replacement a week later. To my surprised, the drive that arrived was now a 160GB Caviar Blue (which sells for about 45 bucks these days) and was pretty excited. This is great news as I need more space for music library which is now too big to share a partition on the 80GB drive.
Filled with glee, I hooked it up and... and... <wait for it> the drive is defective.
It wouldnt let my computer post, and it would keep making these strange beeps, definitely not from the motherboard. It even did the same thing in my testing computer. After trying different cables, a different psu, nothing. My conclusion is this drive is toast, probably damaged from ups throwing it around.. heck, i even heard them drop it on my porch.
So now im waiting for a response back from WD customer support. I assume if i just rma this drive, i'll get a 160gb back again, but i dont think i should pay for shipping this time. I tell you what, i'll pay for shipping again, and you guys send me a... lets make it 320GB this time.
Anyone ever had this happen?
Cliffs:
Rma'd hard drive (80gb)
Was sent a defective 160gb in return
No longer filled with glee