Any Experience with OCZ RMA?

asdf123

Limp Gawd
Joined
Jun 15, 2009
Messages
209
I've got a 700W ModXStream Pro that has a defective 4/8 pin connector that i just sent out in the mail today to the rma center. anyone know how long the process usually takes with them?
 

asdf123

Limp Gawd
Joined
Jun 15, 2009
Messages
209
alright, i sent out my PSU today, hope the process doesn't take long.....
 

asdf123

Limp Gawd
Joined
Jun 15, 2009
Messages
209
it works absolutely fine, just not with boards that use 8 pin power connectors i guess..
 

haadij404

2[H]4U
Joined
Apr 3, 2006
Messages
2,280
my SSD RMA was pretty awesome. Once they got it, they shipped the replacement from Taiwan to my house on the east coast and it only took 3 days.
 

Draxanoth

Gawd
Joined
Aug 30, 2011
Messages
567
I've RMAed 2 thumb drives and a PSU. Flawless all three times, took less than a week on all of them. I actually got back a 32GB thumb drive when I sent in my 16GB once as a thank you for being an early adopter of their new line.

OCZ is solid in my experience.
 

SomeoneElse

[H]ard|Gawd
Joined
Jan 16, 2007
Messages
1,940
I had to RMA one from them 3 yrs ago. Took them about 2-3 weeks, which isn't that bad, when i got it back it was actually a completely different PS because they said the one i had was discontinued so they gave me a Fatality equivalent one no questions asked. At first i was disappointed because my old one was an SLI ready PS but i wasn't to mad when i got the molex plugs to convert the wires. Otherwise they are pretty good about getting stuff to you and explaining themselves if something else is expected. Overall i would say it was a good experience.
 
Last edited:

cj3waker

2[H]4U
Joined
Oct 12, 2010
Messages
2,492
RMAd some a year ago, was pretty painless. Just filed an RMA for an OCZ SSD a few weeks ago, they've had it for over a week and haven't shipped out a replacement yet. They aren't terribly fast but Ive yet to have any problems
 

asdf123

Limp Gawd
Joined
Jun 15, 2009
Messages
209
thanks for the replies everyone. the weird thing about my PSU is the 4 pin connector on mATX boards works flawlessly yet on my 780i and p5q i get no post with both connectors, 4 and 8 pin. i tested out all the pins with a multimeter and I get 12.24v reading on all pins.. very strange
 
Top