Whole Foods customers are complaining that Amazon has turned the grocery store into what looks like "Soviet Safeway." It seems as though the order-to-shelf system to control just-in-time inventory to bring operating costs down is not working as well for fresh food and vegetables as it does for books. "At my store, we are constantly running out of products in every department, including mine," a manager of an Illinois Whole Foods complained to Business Insider. "Regional and upper store management know about this. We all know we are losing sales and pissing off customers. It's not that we don't care — we do. But our hands are tied."