Verizon did exactly as contracted by said fire dept. Tiered phone/data plans are the norm, and were the norm during NN as well. Granted, Verizon prolly should have had a real person override what was undoubtedly an automatic throttling response from it's system when the FD's usage hit the contractually agreed upon limit, but there was no malfeasance there, and it had not a damn thing to do with NN or anything that idgit Ajit has done. The FD should have up sized their plan. For future reference, using Snopes as source is about as useful as using Alex Jones. All you are going to get is derision from one side or the other.