FragMagnet
[H]ard|Gawd
- Joined
- Mar 11, 2000
- Messages
- 1,529
I'm trying to help out a friend from work. He has an older Dell (2.66 P4, 1 gig, 60 gig, XP Home), Using a mix of Norton AV, the latest ad-aware, and windows firewall, he was infected with a Win32 derivitive that included a dialer and a few other things.
Now I used Kaspersky Rescue disc (updated), and Panda, which removed a bunch of things. We seem to be able to navigate the system now, but it won't let us install either Kaspersky free, Avira, or Malwarebytes. As well as Security Centre is disabled in the Services, and won't enable in anyway. I tried the Avira, Bitdefender, and vba32 rescue discs, but though they appeared to start, they always black-screened while initialising as if a video driver problem.
So did something get disabled that requires re-enabling ? Or is there still some junk that the functional software didn't find ? At this point I said re-format, but he still wants to try to save it !
Any suggestions/experiences ?
Now I used Kaspersky Rescue disc (updated), and Panda, which removed a bunch of things. We seem to be able to navigate the system now, but it won't let us install either Kaspersky free, Avira, or Malwarebytes. As well as Security Centre is disabled in the Services, and won't enable in anyway. I tried the Avira, Bitdefender, and vba32 rescue discs, but though they appeared to start, they always black-screened while initialising as if a video driver problem.
So did something get disabled that requires re-enabling ? Or is there still some junk that the functional software didn't find ? At this point I said re-format, but he still wants to try to save it !
Any suggestions/experiences ?