adaptec 5000 series with seagate 7200.12

P

purezerg

n00b
Joined
Aug 29, 2007
Messages
35
anyone here managed to get their adaptec 5805 / 51245 / 5405 to detect/load 7200.12 drives?

i have got a 51245 adaptec and mine dont seem to load/detect 7200.12 500Gb seagate drives. but it detects 7200.11 500gb seagate drives fine.

my adaptec firmware is currently 17517 which is the latest as of 1/nov/09.

I was just wondering if it's just my adaptec that's behaving weird.

all 3x ST3500418AS(7200.12) 500Gb drives cant be detected by adaptec but the onboard ICH10 detects them fine.
 
Don't be surprised if the AS series don't work. They're not really tested with RAID controllers. Sorry that I can't be any help.
 
Adaptec seems to have bad compatibility with seagate drives. There are about 15 boxes at work using 8x 7200.12 1 TB drives on ARC-1222's (also iop348) with no issues:

Code: 
  # Enc# Slot#   ModelName                        Capacity  Usage
===============================================================================
  1  01  Slot#1  ST31000528AS                     1000.2GB  Raid Set # 000
  2  01  Slot#2  ST31000528AS                     1000.2GB  Raid Set # 000
  3  01  Slot#3  ST31000528AS                     1000.2GB  Raid Set # 000
  4  01  Slot#4  ST31000528AS                     1000.2GB  Raid Set # 000
  5  01  Slot#5  ST31000528AS                     1000.2GB  Raid Set # 000
  6  01  Slot#6  ST31000528AS                     1000.2GB  Raid Set # 000
  7  01  Slot#7  ST31000528AS                     1000.2GB  Raid Set # 000
  8  01  Slot#8  ST31000528AS                     1000.2GB  Raid Set # 000
===============================================================================
GuiErrMsg<0x00>: Success.
 
sigh. it must be my luck. I came from matrix to 3ware to adaptec.
at least my old 9650SE 8port shows each drive's SMART and temp.
and at least every drive seems to work with 3ware flawlessly.

and the person who designed adaptec storage manager ought to be shot.
at least everything that's done in the software is available in 3ware's bios.

you cant even create a custom 1st partition custom size in the bios unless you boot with adaptec's bootable CD.
and man does adaptec takes long to post during reboots. i thought 3ware was slow enough.

here's the irony, the time it takes adaptec 51245 kernal to load and display all the drives == the same system with it's windows7 on SSD. it takes about 37s to load the adaptec kernal and about 39s to load my Windows7's desktop that is on SSD.

i guess it's a win some lose some.

but still. what should i do? do i go to seagate and let them know it's not working? what do i explain to them when DST short and long passed the drive.
or do i kick up a storm at adaptec?
 
Last edited:
here's an update. if i jumper'd the drive to sata1, the drive can be detected by adaptec.
the question is, should i leave it @ sata1 or swap it for 7200.11?
 
The .12 series and raid aren't the greatest. I personally have been having issues with my two 500s and at work we just made a box for a customer with 4x 1TB in RAID10 and it keeps dropping a drive.

Both of us are using the onboard ICH10R controllers which aren't that picky.
 
thebeephaha said:
The .12 series and raid aren't the greatest. I personally have been having issues with my two 500s and at work we just made a box for a customer with 4x 1TB in RAID10 and it keeps dropping a drive.

Both of us are using the onboard ICH10R controllers which aren't that picky.
Click to expand...

damn, it's that bad hurh.
 
purezerg said:
damn, it's that bad hurh.
Click to expand...

RAID0 seems to be the only one that works fine with these drives for whatever reason, try with any kind of parity data and the drives start to get dropped. I made a RAID5 at work with these .12s and it was getting degraded too.

Maybe it was intentional on Seagates part to force us into buying the ES drives.
 
The low-port count adaptecs (8 ports or less) actually have different compatibility w/ drives than the high-port count adaptecs (12 ports or more). In general it seems the low port ones are more compatible.

Also, as someone mentioned, jumpering to SATA1 mode, particularly for the newer seagates, seems to help with raid compatibility. I have 2 of the 2TB 5900rpm seagates in raid1, and it was causing a ton of "bad sector repaired" messages in my highpoint (4320) event log until i jumpered them to SATA1 mode. Since then I've had no problems. I might pick up 2 more to see whether they work ok in parity raid (raid5/6).
 
I wonder if it's ES or NS.

was reading up on seagate forums.
apparently one of the biggest problems with seagate is it's not raid friendly.
it doesnt let the raid do the error correction.

WD has this tool called WDTLER.

anyway.. whats the temp of your adaptec?

mine is currently reporting as 84C/183F

i just got back from adaptec.
------------------------------------------------------------
Response (Adnan Zatarah) 11/10/2009 06:19 AM
Hello from Adaptec.

Not much more I can suggest right now.
I'll escalate this case anyway. Maybe I can get some additional information about these drives.

Kind regards
Adaptec Technical Support

Customer (andy wee) 11/10/2009 02:53 AM
hmmm ok.
just to let you know that the drives are working fine when tested on ICH7, 8, and 10.

I have tried as requested connecting it directly. no luck also. only way to get adaptec to detect them is in SATA1 configuration.

i guess i have to wait for a new update firmware from adaptec.

Response (Adnan Zatarah) 11/10/2009 12:54 AM
Hello from Adaptec.

I don't know what is different then on the ARECA controllers, if they really work fine with them. If it is not the expander, then this could be based in the direction of the issues that have been seen with some newer WD 2TB drives, that are showing issues with two different, tested expanders. I have no updates on this yet, but I know that there is additional testing ongoing and some updates will be included in the upcoming release that are improving the situation partly on these disks.
This is not directly refering to the Seagate drives, but if we can exclude the hardware as you indicate, there is at least a chance to get this working with firmware adaptions.

Kind regards
Adaptec Technical Support

Customer (andy wee) 11/09/2009 02:51 AM
but they work fine with areca which has the same IOP.

Response (Adnan Zatarah) 11/09/2009 02:47 AM
Hello from Adaptec.

My apologies for the long delay of the response.
There are known issues with these drives and they have not passed certification. Therefore these models were not included in the compatibility list.
They seem to work with the low port controllers, but the high-port controllers (12 ports and more) with integrated expander chips, don't seem to work at full speed with these drives.
As the "AS" models are only desktop drives, it is unlikely that Seagate will bring out any firmware fixes and I don't know if this can be sorted from the controller side with a firmware update (in case this is a hardware problem between the expander chip and the drive model).

Kind regards
Adaptec Technical Support


Customer (andy wee) 11/04/2009 11:23 AM
any updates?
the drive ST3500418AS seems to only work if it's set to SATA1 @ jumper

Customer (andy wee) 11/01/2009 11:40 AM
I am not able to detect seagate 7200.12 drives. the drive in question is ST3500418AS. are these drives compatable with adaptec 51245?
 
anyone knows how to find the smart status of each drive from adaptec storage manager?
it's so easy to read smart status in 3ware but damn.. adaptec. been 2 weeks and i still cant find where to read the smart status.

** was looking at adaptec compatable drives. i see AS, SS, NS, SV but no ES.

hell, i dont even see WD RE3 and RE4 on the compatability also.
 
Last edited:
purezerg said:
anyone knows how to find the smart status of each drive from adaptec storage manager?
it's so easy to read smart status in 3ware but damn.. adaptec. been 2 weeks and i still cant find where to read the smart status.

** was looking at adaptec compatable drives. i see AS, SS, NS, SV but no ES.

hell, i dont even see WD RE3 and RE4 on the compatability also.
Click to expand...

Models ending with NS are ES/ES.2 series. Models ending with SS are SAS series. I think SV are for devices like Tivos, but I'm not sure.

Of course, ES/ES.2 series aren't always good in RAID. I can't get ES.2 series drives to stay connected in an external JBOD box connected to a 5085, although they're fine internally. The WD RE3 and RE4-GP series drives are fine with the same controller and external box.

Personally, I have had better luck with WD as of late. The 7200.10 ES Series Seagates were the last good Seagate series, IMHO.
 
If the high-port cards use an internal SAS expander like the Adaptec rep indicated, that may explain the problems w/ detecting the Seagate drives. I have a Highpoint 4320 connected to a Chenbro expander, and none of my seagate 7200.11 1.5TB drives will get detected reliably by the expander. (Probably the same case for the 7200.12 2TB drives as well.) However if I direct-connect them bypassing the expander, they work fine.

No issues whatsoever w/ my Areca 1231, but that's strictly a direct-connect SATA controller so there's no SAS expander involved.

So I have to conclude there's some issue with Seagate drives that prevents them from being used w/ SAS expanders reliably, and that includes SAS raid cards with lots of ports since they usually use an internal expander.

Bottom line, either switch to drives that work, or get a SATA-only controller if you want to use Seagate drives.
 
chenbro issued a notice that they froze a certain batch of expander until they could fix the problem with a new firmware. could yours be one of them?
the more i use my adaptec, the more pissed off i get.
i just found out that my adaptec cant read SMART from the seagate drives.
WTH, even my 9650SE 3ware could do that.
i dont see why adaptec cant do it.
i used to work in banking as IT engineer years ago. everything on servers were seagates and adaptec. i guess gone were the days.

yeah 7200.10. i have got 400gb x4 of those. extremely reliable, a real plug, play and forget about it drives. which is the reason why i havent sold them yet. they are just sitting on my shelf waiting for a for enough spare parts to actually build a new system. LOL i actually got everything except casing, but spare MB, CPU, HSF, GPU, rams, PSU. just no casing. i keep spares to almost rebuild a new system. so that when any systems goes down, i have got spare parts to troubleshoot.

for those with areca, can yours read SMART from the drives?
 
With the Highpoint, you can read the SMART data using the web management (under SHI, storage health information).

You can also read SMART data from the Areca using the web management, and it even does pass-through of SMART data if you use Speedfan, even if the drives are part of a raidset. In that sense the Areca is very flexible about dealing with SMART data.

I remember I couldn't read any SMART data at all using the Adaptec Storage Manager, which by the way is some serious resource hog taking up like 100MB of RAM. The Highpoint and the Areca also offer in-band management by ethernet and thus do not require you to run a host-based proxy server for web management. Yeah Adaptec might have been the gold standard at one time, but I think that was a long time ago - just look at them now.
 
purezerg said:
for those with areca, can yours read SMART from the drives?
Click to expand...

For the ARC-1222 which is iop348 its semi limited as you can get info like this from the web-interface:

Code: 
Timeout Count 	0
Media Error Count 	0
Device Temperature 	31 ºC
SMART Read Error Rate 	114(6)
SMART Spinup Time 	97(0)
SMART Reallocation Count 	100(36)
SMART Seek Error Rate 	73(30)
SMART Spinup Retries 	100(97)
SMART Calibration Retries 	N.A.(N.A.)
On the ARC-1220 and ARC-1280/1231/etc... you can actually get full smart access as you can actually have smarctl access the drives directly (like 3ware) which is nice. I am not sure how you would do it on windows though (I am on linux):

Code: 
# smartctl -a -d areca,2 /dev/sg3
smartctl 5.39 2009-01-25 18:43 [x86_64-unknown-linux-gnu] (local build)
Copyright (C) 2002-8 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.11 family
Device Model:     ST31500341AS
Serial Number:    9VSXXXX
Firmware Version: CC1H
User Capacity:    1,500,301,910,016 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 4
Local Time is:    Wed Nov 11 00:21:48 2009 PST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                 ( 617) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 255) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x103f) SCT Status supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   118   099   006    Pre-fail  Always       -       184676628
  3 Spin_Up_Time            0x0003   100   100   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       9
  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   086   060   030    Pre-fail  Always       -       434766694
  9 Power_On_Hours          0x0032   095   095   000    Old_age   Always       -       4506
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       9
184 Unknown_Attribute       0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Unknown_Attribute       0x0032   100   100   000    Old_age   Always       -       0
189 High_Fly_Writes         0x003a   079   079   000    Old_age   Always       -       21
190 Airflow_Temperature_Cel 0x0022   081   061   045    Old_age   Always       -       19 (Lifetime Min/Max 19/28)
194 Temperature_Celsius     0x0022   019   040   000    Old_age   Always       -       19 (Lifetime Min/Max 0/19)
195 Hardware_ECC_Recovered  0x001a   055   033   000    Old_age   Always       -       184676628
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       129158256529818
241 Unknown_Attribute       0x0000   100   253   000    Old_age   Offline      -       1554447137
242 Unknown_Attribute       0x0000   100   253   000    Old_age   Offline      -       3073705808

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
 
yeah, i really missed 3ware interface. even a noob can find his way around in 3DM2.

i had another conversation with adaptec.
they said that there is curently no way to read SMART data in windows of any version. only linux can do that.

aww man, i just so WANT to switch again but to areca ARC-1680ix-12 this time. should i?

just sick and tired of all these jokes that manufacturers have been making.

if you had a personal choice, would you stay with adaptec 51245 or ARC-1680ix-12?
 
if i am going to stay with 51245, i gonna find a way to hook up a waterblock for it to be part of the water cooling or find a mini fan like those gfx fans to cool it down. last temp check was 87C.
 
If I were you, and if you're still within the return period, I'd send that Adaptec back straightaway and replace it with an Areca like you're contemplating. The heatsink the Adaptec uses is very crappy as you have noticed, and it needs a fan or it might go into auto-shutdown due to extreme temperature. I sold my 51645 and replaced it with an ARC-1231ML and I'm very glad I did. Since the Areca card is SATA only, I also have a Highpoint 4320 for SAS connectivity to my external JBOD w/ a Chenbro SAS expander. This way, I have 12 internal + 20 external drives connected to a single system.
 
Adaptec really designs their cards for server systems with loud fans that move a ton of air. I have a few at work and they run very cool in SuperMicro 2U cases.

Although, it is too bad that they don't include an optional fan.
 
Areca is sending me fan for ARC-1231ML, use this one desktop pc.

But got ARC-1680ix-16 got fan, wich is nice. Even dont need that in my fileserver.
 
i could return anytime, IF i didnt threw away the box which i did.. zzzzz
anyway, i got myself a Just Cooler FC-100 slot exhaust fan. i cut away the metal grill behind for unobstructed airflow. the temps have dropped from 85c to 55c. so that pretty much solved the issue althou the nagging thought that it ate one of my PCIe16 slots. than again, all my slots are PCIe16.


so far my 51245 is doing well, except for the storage manager in windows 7.
damn, windows 7 RTM is still bugging like hell.
 
You must log in or register to reply here.
Back
Top