1070Ti black screen with fan full speed after entering Windows 10

dewi_imut

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Jan 16, 2007
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Hi all

I'm experiencing black screen with GPU fan in all speed a moment after entering Windows 10.

My spec is :
ASUS P6X58D premium
Intel W5680@4.4Ghz@1.3125v with Noctua D14. Speedstep and C1 enabled.
Colorful 1070Ti 8GB (have 2xPCIE 8pin)
Corsair 32GB PC 3200 Triple Channel@1704 (4x8GB)
Seasonic X760 Gold
ADATA SX8200 Pro on PCIE slot 2 (system file)
Samsung 860 EVO 512GB on Mobo Marvel SATA3
Samsung 860 QVO (System file backup) on Mobo Marvel SATA 3
WD Green 2TB & WD Black 1TB on Intel X58
USB 3 converter on PCIE slot 3
Auzentech Prelude SC on PCI
Monitor MSI MAG271CQR
Phanteks Enthoo Pro M SE

What I've done :
1. Update drivers with the current one --> problem still exist
2. Boot to my backup Windows 10system in Samsung QVO which is first after I install it (I can assume this is like installing Windows 10 fresh) --> problem still exist
3. Check my RAM with memtest --> 12 hours with no error
4. Change my VGA, with Gigabyte 1070Ti (have 1x PCIE 8pin) --> same error happened...black screen and fan full speed moment after entering Windows 10 desktop.
(This gigabyte card has been opened and changed to thermal grizzly Kryonaut as some website suggesting to try to change thermalpaste which is didn't work for me.)
5. Change my VGA with an 9800GT (with no PCIE pin)--> fixed all problem. Windows 10 is normal
(what funny is, after changing it to 9800GT, my shutdown problem dissapear. Previously with 1070Ti everytime I shutdown my computer, it turned back on again always, I have to force shutdown in PSU or by long pressing power button)
6. Try to go to Windows 10 safe mode. And my 1070Ti is normal, no black screen and fan spinning as well (do gpu is being loaded in safe mode?)
Restart again to normal mode, it goes black and GPU fan full spinning again not long after go to desktop.
7. I've try to tighten up mobo and CPU ATX connector as well, and it not help

Before that error happened, I was playing Assassin Creed Oddysey, and it suddenly come into desktop, and not long after that the black screen and GPU fan full speed happened.
This had happened previously, but with several restart and force shut down it not happening again. Everything ok for more less 3 weeks, until now.

I'm suspecting my PSU or my motherboard, as my PSU is more like 8 or 10 years in use, but in AIDA the PSU rail seem ok, like below :

CPU Core1.304 V
+3.3 V3.232 V
+5 V5.016 V
+12 V12.096 V
+5 V Standby5.139 V
Battery Input217.000 V
Battery Output217.000 V
GPU Core1.050 V

I'm afraid if I change my PSU and it turn out that it is my mobo, as I'm aware that mobo PCIE slot also give around + 75w power to VGA, which can also lead to PCIE slot not giving enough power to Mobo.

Is there anything that I check up with before changing my PSU or mobo?

Or does someone have experiencing this before and have specific workaround?
 
Last edited:

DrLobotomy

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PSU. It is time for a new one anyway probably.
A lot less headache to swap than a motherboard.
 

dewi_imut

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PSU. It is time for a new one anyway probably.
A lot less headache to swap than a motherboard.
Yup, that what I thought as well, but I'm still not sure as if I looking at the rail of +12v, in BIOS and in AIDA, they are all seem ok.

Can it be that the PSU only failed under load?
 

DrLobotomy

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Yes. It can. or something is detecting something wrong and stopping it from taking out stuff.
 

dewi_imut

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Yes. It can. or something is detecting something wrong and stopping it from taking out stuff.
were you referring "something is detecting something wrong" by my PSU?

and currently I'm looking out new PSU, which one better single rail or multi rail?
And what confusing is Corsair PSU have switch to change single rail to multi rail? anyone what those single or multi rail is benefiting for PC?
 

DrLobotomy

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Yea, like a sensor is seeing some kind of overload or an out of spec amount of current or voltage etc and shutting it down

Also COULD be a bad connector cable that goes to the device. I'm sure that PS came with extra cables and I would swap them out if you haven't tried that yet.
 

viivo

[H]ard|Gawd
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The 1070 Ti and 9800 GT are pretty close in TDP. That doesn't mean it's not the PSU which you should probably upgrade anyway.
 

dewi_imut

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The 1070 Ti and 9800 GT are pretty close in TDP. That doesn't mean it's not the PSU which you should probably upgrade anyway.
Are you sure?
My 1070Ti come with 2x8 pin while my 9800GT come with no additional power pin.

Does it help to say that this is the PSU failing and not the mobo, if it turn out that my 1070Ti is all normal in Windows 10 safe mode?.
I have left it stay in safe mode for 6 hours and no black screen.
Does Safe mode load GPU power as normal boot?
 

Wooshoo

Weaksauce
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May 27, 2019
Messages
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Had black screen restarts with my 2080ti recently after jumping into Ark for 10 minutes or less. The support bracket that mounts to my motherboard was keeping the card from full contact with the PCIE slot. This has not been a problem for the last couple days since I removed the bracket. Check the GPU contacts make sure they are in good shape and make sure the card is seated very well into the slot. Also you said you only have 1 pcie power cable? Try to get an adaper or something and run the 1070ti with two separate cables per 8pin slot on it. Other wise borrow someone else’s motherboard to test the card in because it could be the card hard t know without other parts to confirm with.
Edit: if safe mode is working maybe your drivers are corrupted use DDU, clean your drivers out and try again
 

dewi_imut

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Had black screen restarts with my 2080ti recently after jumping into Ark for 10 minutes or less. The support bracket that mounts to my motherboard was keeping the card from full contact with the PCIE slot. This has not been a problem for the last couple days since I removed the bracket. Check the GPU contacts make sure they are in good shape and make sure the card is seated very well into the slot. Also you said you only have 1 pcie power cable? Try to get an adaper or something and run the 1070ti with two separate cables per 8pin slot on it. Other wise borrow someone else’s motherboard to test the card in because it could be the card hard t know without other parts to confirm with.
Edit: if safe mode is working maybe your drivers are corrupted use DDU, clean your drivers out and try again
I have 2 Nvidia 1070 Ti.
1. Gigabyte 1070Ti which only have 1x Pcie 8 pin
2. Colorful 1070Ti which have 2x Pcie 8 pin

Try them both, and both have same result, black screen and full fan speed after going to desktop.

I will try to reseat and check the contact with PCIE though.

For update, I've tried uninstalling all Nvidia related app and driver in safe mode, and after that I restart it and go to normal mode, IT WORKED. Without nvidia driver it go to desktop just fine, try it for browsing and read my document went fine for an hour.
And then I install the latest nvidia driver again (version 445.75), driver only. When installing, monitor blink one time, but it come back to desktop, but 1 minute later same thing happening again...black screen with full fan speed.

I guess it might be something about the driver, or my GPU refuse to work when all feature on.

I have 2 vga to try, but I don't have other near friend that I can try the mobo.
At this point, I'm 90% sure that it was between motherboard or PSU is failing.

Maybe other have same experience or knowledge, or other test I must try to confirm is it the mobo or PSU, you know to avoid unnecessary cost for buying it again 🙂.
I love X5680, it overclock like crazy.

O yeah, I also have try run my system in default with no overclock at all, and result is the same, so it is not because the overclock.
 
Last edited:

pendragon1

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Messages
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run ddu via safe mode then install the newest driver. if that doesnt help try another psu.
 

pendragon1

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display driver uninstaller. google it and download it. it will completely clear out all the video drivers. then you can reinstall the new ones. if on reboot it goes black again, its not a driver problem but a hardware problem. start with a known good psu.
 

dewi_imut

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Messages
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display driver uninstaller. google it and download it. it will completely clear out all the video drivers. then you can reinstall the new ones. if on reboot it goes black again, its not a driver problem but a hardware problem. start with a known good psu.
Thanks will try this first prior to changing my PSU.
Hopefully this is it 😃
 

dewi_imut

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Messages
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Had black screen restarts with my 2080ti recently after jumping into Ark for 10 minutes or less. The support bracket that mounts to my motherboard was keeping the card from full contact with the PCIE slot. This has not been a problem for the last couple days since I removed the bracket. Check the GPU contacts make sure they are in good shape and make sure the card is seated very well into the slot. Also you said you only have 1 pcie power cable? Try to get an adaper or something and run the 1070ti with two separate cables per 8pin slot on it. Other wise borrow someone else’s motherboard to test the card in because it could be the card hard t know without other parts to confirm with.
Edit: if safe mode is working maybe your drivers are corrupted use DDU, clean your drivers out and try again
run ddu via safe mode then install the newest driver. if that doesnt help try another psu.
I've tried in safe mode
1. Uninstalling MSI Afterburner
2. Using DDU Clean and restart

It went to restart and go to desktop in normal mode just fine, but when I install the nvidia driver with the latest one, it happening againg, black screen and fan full speed not long after driver is loaded.

So without driver everything is ok, but I can not game since all is stuttering. But with nvidia driver loaded, PC is blacked with vga fan full speed again.

I've also tried using different port on the VGA HDMI 1 & 2 and Display Port 1 & 2, all the same :(
 

DrLobotomy

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I know this is heresy, but try the WIndows driver thru winupdate and also get the nvidia control panel thru the MS store.

You know, for shits n giggles.
 

dewi_imut

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I know this is heresy, but try the WIndows driver thru winupdate and also get the nvidia control panel thru the MS store.

You know, for shits n giggles.
I will try that as well.

But I've tried loading OCCT Power Test which said can test PSU in normal mode without loading my VGA driver, and here is my result for 3 minutes :
OCCT PSU Test.jpg


OCCT PSU test 2.jpg



how do you think on my PSU?
 

pendragon1

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Messages
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unfortunetly that doesnt show it under load with a gpu working correctly. easy way to find out is to pop another psu in and if it stop that the prob. you wouldnt even need to stress it as long as it doesnt crash with the driver installed.
 

Azrak

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This appears to be a situation where the video card driver initializes and "sees" something wrong or the driver is crashing during initialization and puts the card into protection mode (100% fan speed and black screen). Since this is happening with multiple cards, it likely won't be the video cards themselves.
Booting into desktop mode shouldn't load the PSU enough to cause a power issue unless the PSU is REALLY hosed. Stress testing failures are one thing, but this machine isn't even able to get that far. That said, it COULD be the PSU - we just don't know enough yet. I would follow pendragon1's advice and try another one if you have a spare to eliminate it as the cause.

Additional things to try:
Are you on the latest UEFI BIOS version? Latest version is 1501. Download link: https://dlcdnets.asus.com/pub/ASUS/mb/LGA1366/P6X58D_Premium/P6X58D-PREMIUM-ASUS-1501.zip
Do you see anything in Windows Event Viewer? You'll need to boot into Safe mode to see it. Scroll down the events until you get to the ones from the last time it booted and presented a black screen. You might see something interesting from the NVidia video driver.
Do you see anything interesting in the .log files located at C:\ProgramData\NVIDIA\? Files are: DisplaySessionContainer1.log, DisplaySessionContainer2.log and NVDisplayContainerWatchdog.log . I've never looked at them much before, but it is possible that problems/errors related to startup could be logged there.
 

RazorWind

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Messages
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Yes. It can. or something is detecting something wrong and stopping it from taking out stuff.
It is, in fact, vastly more likely that the power supply will fail under load versus just idling. What happens is that the voltage you get out of the power supply droops as it produces more amps, and it eventually falls too low for some part of the system to handle, and it shuts off. Edit: That is, that component shuts off, or goes into protection mode, or just crashes. In some cases, such as the GTX 690, it can actually damage the component.

I'm not convinced this is a power supply issue. It's possible, but if it were, I think you'd see much less consistent behavior. You'd sometimes make it to the desktop. That said, between the motherboard and power supply, the power supply is the easier to change by a significant margin.
 

dewi_imut

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unfortunetly that doesnt show it under load with a gpu working correctly. easy way to find out is to pop another psu in and if it stop that the prob. you wouldnt even need to stress it as long as it doesnt crash with the driver installed.
I think so as well, as without driver loaded I see that memory utilization in GPU is 0% so it is not running so the OCCT only stresing the CPU which I believe have different rail that VGA. Anyway I'll see if I can find or at least buy new PSU again.

This appears to be a situation where the video card driver initializes and "sees" something wrong or the driver is crashing during initialization and puts the card into protection mode (100% fan speed and black screen). Since this is happening with multiple cards, it likely won't be the video cards themselves.
Booting into desktop mode shouldn't load the PSU enough to cause a power issue unless the PSU is REALLY hosed. Stress testing failures are one thing, but this machine isn't even able to get that far. That said, it COULD be the PSU - we just don't know enough yet. I would follow pendragon1's advice and try another one if you have a spare to eliminate it as the cause.

Additional things to try:
Are you on the latest UEFI BIOS version? Latest version is 1501. Download link: https://dlcdnets.asus.com/pub/ASUS/mb/LGA1366/P6X58D_Premium/P6X58D-PREMIUM-ASUS-1501.zip
Do you see anything in Windows Event Viewer? You'll need to boot into Safe mode to see it. Scroll down the events until you get to the ones from the last time it booted and presented a black screen. You might see something interesting from the NVidia video driver.
Do you see anything interesting in the .log files located at C:\ProgramData\NVIDIA\? Files are: DisplaySessionContainer1.log, DisplaySessionContainer2.log and NVDisplayContainerWatchdog.log . I've never looked at them much before, but it is possible that problems/errors related to startup could be logged there.
I saw from Nvidia forum that 445.75 resulting crashes reported by many user there, and from all this test I always use that version (445.75), maybe what you said is right, that driver intialized and see something wrong, because the symptom always happened when driver is loading.

No such folder as C:\ProgramData\NVIDIA\* , maybe it is being deleted by DDU

On BIOS, I already on 1501, but it is not UEFI BIOS, as X58 still using legacy BIOS. However, I'm using DUET to be able to use my NVME drive on 2nd PCIE. But I also have tried using my backup system on my Samsung QVO which mean it loaded by my legacy BIOS and same thing happened, so I guess we can count that out as the problem.

I'm not convinced this is a power supply issue. It's possible, but if it were, I think you'd see much less consistent behavior. You'd sometimes make it to the desktop. That said, between the motherboard and power supply, the power supply is the easier to change by a significant margin.
Well, my PC is not being used from quite sometimes maybe like 6-8 month previously. And first time I boot it up, it always come up with 1 long beep and 3 short beep, and I have to press reset button several times just to get normal one beep. Sometimes it can take about more less 10x reset button just to get into normal one beep. But when it pass the one beep, everything is normal, just the start which is the problem.
And I don't know why, around 3 weeks ago, those problem just went away, everytime I start the PC it goes directly to normal one beep and all things fine including all period of gaming (currently I game AC Oddyssey, if I can around 1-4 hours a day).

Until last week suddenly it drop when I'm gaming, and not long for that it create the black screen and full fan speed. And prior to that, maybe around 1-2 days before that happened I update my driver to 445.75 version.

Btw I'll work it out on the PSU, see if I can get a new one in hand soon. But any thought until the PSU arrive so I can try it will be help a lot guys
 

Azrak

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No such folder as C:\ProgramData\NVIDIA\* , maybe it is being deleted by DDU
The folder may be deleted by DDU, but after installing the NVidia drivers again and rebooting to a black desktop, I would expect it to be re-created at some point and have log files.
Are you saying that after re-installing the NVidia drivers and rebooting to a black desktop, then rebooting again into safe mode and looking (before running DDU or anything), the folder does not exist?

On BIOS, I already on 1501, but it is not UEFI BIOS, as X58 still using legacy BIOS.
Ah, right. I forgot this is an X58 system. But you are on the latest BIOS version, which is what I was after.

Well, my PC is not being used from quite sometimes maybe like 6-8 month previously. And first time I boot it up, it always come up with 1 long beep and 3 short beep, and I have to press reset button several times just to get normal one beep.
This kind of stuff is very important when trying to diagnose problems. Always include ALL information that you know about, even if you think it is not important to the problem at hand, when explaining the problem to others on a forum like here. The extra info might point us in a different direction.
According to the motherboard manual, 1 long 3 short means "No VGA detected."
According to ASUS FAQ, 1 long 3 short means "An anomaly is detected in the graphic card. If the graphic card needs an extra power supply, please ensure the power supply can provide enough wattage. "

Given this information, here is what I would do right now:
  1. Replace the CMOS battery. Given the age of the motherboard and length of time it spends unpowered (possibly not plugged in to AC power), it is a good idea and the right time to do so anyway.
  2. Unplug the video card from the motherboard.
    1. Look at the PCIe gold connector on the video card. Look for any burnt/tarnished coloring on the gold fingers on both sides of the connector.
    2. Look at the blue PCIe connector on the motherboard where the video card plugs in. Look inside the connector using a flashlight (torch). Look for anything that looks wrong/misaligned/melted/discolored.
  3. Look at the PCIe power cables going from the PSU to the video card. The Seasonic X760 PSU is modular according to my research.
    1. Look at the connectors and pins inside the power cables on both ends of the cable.
    2. Look at the power connectors and pins on the video card.
    3. Look at the power connectors and pins on the PSU.
    4. Look for signs of melted plastic or bent/misaligned pins.
  4. If the video card PCIe x16 gold connector and MB blue PCIe x16 slot looks good, then plug the video card back into the motherboard.
  5. If the PCIe power cables look good and the video card and PSU power connectors look good, plug the cables back in. Double check that the PCIe cables are plugged into the correct connectors on the PSU. Each connector is labeled.
  6. Try booting up with the NVidia drivers installed. Get the black screen failure. Reboot into Safe mode and look for the C:\ProgramData\NVIDIA folder and log files.
    1. Report anything interesting you see here.
  7. While still in safe mode, open Windows Event Viewer and review the entries from the last boot with the black screen.
    1. Report anything interesting you see here.
More things to try:
  • If you have a second set of PCIe power cables that came with the PSU (look inside the PSU box if you still have it), I would try using them instead of the old ones. The PSU likely came with 4 PCIe power cables and you are only using 2 of them.
  • Use the other PCIe connectors on the PSU. There should be 4 PCIe connectors on the PSU.
  • Plug the video card into the 2nd blue PCIe connector on the MB.
 

Stoly

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I have a GTX1070Ti and I had that same issue once a couple of years ago. Strange as it would seem, changing the HDMI cable solved the problem.

Worth a try.
 

dewi_imut

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Messages
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I have a GTX1070Ti and I had that same issue once a couple of years ago. Strange as it would seem, changing the HDMI cable solved the problem.

Worth a try.
By the way, I bought an 1080, and the system is having no problem in the last 3 days on HDMI connection.

But I still can not make conclusion on the cause since it can be PSU, which I already change now anyway, or other part causing it. But I think we can list out my motherboard as the problem is it is working ok now, and my other 2 1070Ti is still having an error (Colorful 1070Ti refused to install driver, and Gigabyte 1070Ti sometimes detected (everything ok if detected in BIOS, but sometimes it don't even detected in BIOS).

on 2nd thought I think the problem can be with my monitor or its cable too.
I turn on my PC somewhere in October 19, and bought a monitor in late December 19, and after that all problem come in. Since it already damage both of my 1070 Ti, so I can change my PSU. After changing my PSU, I bought new VGA and switch to HDMI and everything is ok. But I can not sure that if my previous PSU is failing that caused it or not.
But previously, before my Colorful 1070 Ti problem come out, I'm having this disturbing whinning sound, like sound of dog whistle, when using Display port and even worst in gaming. I can't find out where the sound is coming from, and since I've read also that monitor can create such sound and its ok so I ignore it. And I've done research that it can be also cause by unproper display port cable which generating volt through their 20 pin while they shouldn't (I'm using cable provided by the MSI) monitor.
There are several reading on that :
1. [PSA] Please do not use DP cables provided with monitors, it can damage your GPU
2. Check your display port
3. Avoid graphics card damage - The DisplayPort Pin 20 Issue Explained
4. The DisplayPort Pin 20 Problem - from monitor insider

I have a multimeter but I don't know how to use it to check my display port cable which provided by MSI monitor. I'm buying a display port cable checker, and a new display port cable verified by vendor to have pin 20 disconnected. When that cable checker arrive, I will check those both cables. And if MSI cable is having 20 pin power connected, I think MSI and its cable must responsible on damaging both of my GPUs.

In the meantime I'm using HDMI cable just to be save, and have no problem in these last 5 days, and also the whinning sound from my monitor in desktop and in my gaming reduced significantly, or I can say dissapear even in gaming.
 

Comixbooks

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He switched to the new PSU and just you said the fan spinned 100 percent like you said he switched back to the old Psu and the same thing happened this just happened last week and he couldn't figure out what went wrong. Wondering if it's a Windows 10 bug.
He was using a EVGA PSU but neither of them work now.
 

Nauseous

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Messages
879
i'd unplug everything take the gpu out, take the ram out, unplug all cables take the cmos battery out and let it sit for like 15 mins then put everything back in.
 

dewi_imut

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i'd unplug everything take the gpu out, take the ram out, unplug all cables take the cmos battery out and let it sit for like 15 mins then put everything back in.
Yes I did that, it definitely clear things out. So I have to pull out and put it in again in the PCIe everytime I want to use the Gigabyte 1070Ti. After sucessful bootup, when I restart everything seem fine. But after I turn off the PC, it happening again tomorrow after it, or the day after tomorrow.
Using other card everything just fine.
It seems like the card just don't hold enough starting power, but once it did everything just ok.

Anyway I still haven't found exact answer what damage my GPU previously. Up until I got that cable tester, I may have come to a conclusion. Currently I'm suspecting my older PSU or my monitor cable, just haven't sure which one.
 
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