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have you tried cross-over vs straight thru?? I know a lot of newer switchs and routers have auto sensing to make that less important. Not sure if the uverse one does or not. Just a thought. Also was curious since you didn't say what you tried on the cabling just that you tried hand made and...

I am trying to find some cloning software for work. I use Acronis True Image 2012 for home use, but I know there has to be better for work purpose. Some input would be greatly appreciated.

Do you have more then 1 ethernet port? If so, probably just the other port reporting unplugged. Are you using the computer???

If your doing the wiring, and everything. You can get EVERYTHING you need to do a gigabit lan, for maybe 200$ tops. Since you already have a fairly decent wireless router. I'd put a gigabit switch in the office for the occasional lan party. Run wired upstairs for the bedrooms. Put the router in...