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Yup. Horrible service there.

But when the warranty service ends up costing you almost $140 and you still don't have a functional card, the quality of the warranty comes into question.

Well at the moment Mark seems to have just worked something out allowing him to ship to me. Hopefully it works out.

Thing is, I don't live in NA.

Yea :\ He just told me in a private message. Looks like I'm gonna have to stick with my 6950 and save up for another card, maybe one from AMD or Nvidia's new lines.

He's already said his hands are tied. As he said

Lucky. It seems the only way I can even get a new replacement is to live in North America.

They upgraded your card for you?! That's good support. Kinda hoping they at least give me a new one after all this.

Huh?

How long do these issues normally take to 'fix'?

It really has been so far. Here's hoping the support guy here can sort it out.

Cooler Master Extreme Power Plus - 700W. The first 390 had no issues at all for 2 weeks though I think that rules out PSU issues.

Someone mentioned the xfx support guy earlier and I made a post on his wall. No response as of yet.

Dunno about that. They did send me two faulty cards. One of which barely had the VRM heatsink screwed in.

Yup. Many lessons learned.

That's where they're telling me to send RMAs to from Australia. It's bullshit. No idea why everyone says XFX has "such great support" or that "it's so good with RMAs". Only reason I ended up choosing XFX over PowerColor. BIG MISTAKE.

Zuul posted a link to 'The XFX Guy'. I posted a link to this thread on his profile.

I did inform them after they sent me a broken card. They still made me pay shipping to them to RMA it again. They tested it, said it was faulty and that they would send a replacement. Yet I still receive this... 100% never buying or recommending XFX ever again.

$60 aud as XFX makes Australia RMA to Hong Kong. It get's pricey sending that box there.

Since I'm new, I can't put links in posts. So I'll put the links to the photo and video I took of the artifacting here. This is what my BIOS splash screen looks like. And this is what the artifacts in windows look like.

Bought a brand new XFX R9 390from Newegg. The thing started artifacting about 20 days later. Newegg has a 15 day return period, so I RMA it to XFX. $60 worth of shipping and nearly a month later I receive a replacement 390 with a different part code. The replacement was worse than the...

With how they were showing off the 1080 with doom. I expect them to do it sometime in the future.