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Thanks a lot, I appreciate that man. I was a pleasure.

Fair enough, I said my peace and it is what it is. No worries :)

I thank you so much for the kind words, it means a lot to me. It was a good run, and it was a blast! I'm extremely pleased that I could help you guys out while I could, and as always wanted to do more... Think you guys have seen the last of me, not a chance :D

I hate to interject, but that isn't exactly the case, and I think the wrong message came across. Life may have been tough for some at BFG, but as far as I know none of the people there worked for less than minimum wage, and quite the opposite. They did well, worked hard and got the job they were...

Didn't know you were back, we'll make sure you are around when we get together :)

Sorry just got my new info updated, couldn't post until now... Any time man, I'm right around the corner and have nothing but time! An epic bonfire could be in our future...

I didn't mean to throw this thread into off topic land...

Or he is going to burn the building down, who knows...

I can say and have to say, I love you guys and am so happy that I was involved in this. IMO, there is not a better community/forum out there!

Super tired after this weekend, it was pretty epic. Awesome sauce, or I mean awesomesause? I think I'm cool with that. Sorry It took me a minute, I'm a little slow sometimes :)

Class. As much fun as that might be, this company was good to me, and I lived it for years, helping people after hours, being involved in this fantastic community (as well as a few others), and getting to know a lot of good people. As much as I hate to not be involved anymore, I have a lot of...

That being said, I should tell Kyle to make me a regular joe, about to do that...

You guys absolutely KILL me, now I can say what I really want to say. That is really F'ing funny!

Thanks a lot man, I truly wish I could have done more, that is certain. It really pains me that it had to go down like this. I'll still be around, so you guys will probably hear from me in the future, a little less restrained and that might be a good thing!

It's a sad day... I can't stop thinking about this and had to say something. I'm sorry, I'm late to reply but have been looking for other business opportunities. I was let go a while back, hence the lack of response. I can tell you guys that any card that I could get replaced while I was...

Please do, I would be happy to help if you had any issues!

I am, thanks for that :) I'm doing what I can to help out with the outstanding RMAs, it's been a bit difficult without the flow of new cards coming in, but I'll make something happen. I appreciate everyone's patience with this situation.

Hi there. I must have missed this thread for some reason. I am still around though, so if you guys need help I will try my best to get it done :D

Trade Up was one of the perks provided by registration. Unfortunately, without a supply of new video cards, we are unable to continue supporting that program. Our efforts will instead be focused on providing warranty support.

Unfortunately I cannot comment on that at this time. But keep checking the site for updates :)

Thanks for the support guys. I just wanted to let you know that I am still around and will be continuing to help out with RMAs. Please let me know if you are having issues and I will do my best to help out.

I know, and again I'm sorry for the lack of response. I am around and will get to the PMs and emails, I've just been a bit tied up lately and unfortunately there isn't enough time in a day, or a week :)

[H] Community, I first want to apologize for not being around as much as I want to be. My position has been shifted a bit to do a few different things within our organization (not allowing me to be on top of this stuff as I was before). However this doesn't change the fact that there are...

Can you send me your contact details on this so I can do some checking into this issue? This has been something I have been investigating lately and would love to hear your input. Thanks.

No worries on that, I wanted to make sure I got this and any of the outstanding RMAs out today, though I did not get to all of them due to the processes with our RMA department, but I am working on fixing that as we speak. Don't worry about the weight, that is the standard setting in the...

First, I want to apologize for not being more involved here as of late. Reading through this thread, it seems that there are definitely some issues that need to be addressed and there are some outstanding issues that have to be taken care of. I have read all of your PMs and posts, and each...

PMs? I only got one but am trying to work through a solution for you. Once I have something in place I will get back to you. Sorry for the delay.

I'm sorry to hear that you had a bad experience with our registration process. I can assure you that we were not trying to scam you out of the warranty that was promised when you purchased the card. But, I have taken your feedback and passed it along to the appropriate people involved in an...

I'm here man, sorry for the delay. I've been off for the holiday. I sent another request this morning to have this shipped out ASAP, and will let you know when I get a response and the tracking number. It should not take 2 weeks though.

To all, I have received your PMs and emails and am working through them now, and I will get back to you as soon as I can. Feel free to poke and prod me if you don't hear back soon :D

Usually it doesn't take that long, but I have noticed that there have been a few delays in waiting for new parts to arrive and getting RMAs checked in (which would slow the turnaround time down), but I am looking into the issue now and will try to have it addressed and corrected as soon as...

Thanks man, I appreciate that and the feedback as well. I'll get right on that :) Let me know how the replacement card is working, and if there is an issue let me know right away so we can get it sorted out.

Icon - Do I have your RMA details yet? If not shoot me a PM so I can take a look into this. If you already sent it over I apologize, it's hard keeping track of real customer names and aliases :)

Just keep telling yourself, you're good enough, smart enough, and goshdarnit people like you, and you'll be fine. PM me your contact details and I might be able to get you a shirt too :)

The hat I can't do, but... if you shoot me a PM or an email tomorrow as a reminder, I'll see what I can find. Perhaps a few posters and a couple of shirts would work :)

HUH? All of our support staff is based in the US, just FYI. From what I can see, call volumes are a bit higher than expected and we are addressing this issue as we speak. If you guys do have problems though, please shoot me a PM and I'll do my best to resolve the issue.

@ PieMonster - I'm sure we can resolve this either way. I am looking into the issue at the moment and will let you know what I find out. @OP - I hope that your issue is now resolved, if you need anything else please let me know. You know where to find me :D

OP - I just called the number you gave me but had to leave a message. I provided my contact telephone number so when you get a chance give me a call so we can straighten this out.

I sent you a response, but I only got one email from you late last week. Did you send more than that?

I'll get back to you shortly, sorry about that.