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    Best help desk ticketing system?

    Another vote for Numara Footprints.
  2. L

    What consumer router do you use these days?

    I've been happily using a Juniper SSG5 with wireless for a little over a year. It's been quite stable.
  3. L

    XP, Admin and forgotten passwords (with a twist)

    It might be easier to just reset the password through the computer manangement console... Just right click on my computer, choose manage, visit local users and groups, users, right click on adminalpha, and "set password." It won't ask for an old password.
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    Mass hard drive erasure?

    If you still happen to need it, I can send you an iso of a dban cd that starts a dod 5220.22m wipe on boot. Its around 1.45mb.
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    Those who run XP Pro, plan on VistaHP or VistaUlt?

    Vista Enterprise, for the win.
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    Net Admins: Active spyware protection. What do you use?

    we run spybot hidden through the command line as a scheduled task - it updates, immunizes, scans, and cleans.
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