For many, Mass Effect IS John Shepard. The other characters can come and go but it was asinine to remove Shepherd and replace him with the Ryder characters.
I cannot disagree more with this quote. Mass Effect is the universe, the technology, and the lore. Shepard was a part in that and well is seen as the galatic hero.
There is plenty of room in the universe to tell other stories, to play other stories. Just like in Dragon Age, where you play the warden in the first game, hawke in the second, and the Inquisitor in the third.
These are stories set in universes, Mass Effect is a universe. The Ryder clan, they could have done more with. Honestly though, having beaten Andromeda fully, I think they accomplished most of what they wanted to with the Ryder clan. I cared about them by the end.
I didnt care about much of anything else, and others have described the problem with the story/villan/companions/SJW bullshit end on end. But in short, Andromeda has promise, it really wasnt that bad of a game. It deserved the score it got, but to me it reminds me of the original Mass Effect. Flawed but in the other way, The original mass effect story was amazing, but the combat was flawed. In Andromeda it was the combat that was damn near perfect, but the story was flawed. Nevertheless, in the end I have to admit, this was a game as a fan of the series I liked.
I see promice in Andromeda. That being said, my only comment on the origional Mass Effect trilogy is, they need to pick an ending, and have that resonate through to Andromeda 2. oh... and f!#$%!% fix femryder face.