GeForce RTX 2080 Ti FAILS After Gaming for 2 Hours @ [H]

Mchart said:
On the nvidia forums it sounds like the FE cards aren't being direct replaced by RMA anymore and are being 'repaired' instead which tells me they are receiving way more cards then 'normal'. As to what the 'repair' is we have no idea at this time. I believe nvidia 100% knows what the issue is at this point but are keeping things hush hoping the problem eventually fades away given enough RMA's.
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In that case it'd be useful if people took good pictures of their card before sending them in to see if any mods are visible or parts are replaced.
 
Advil said:
Any time you see those dot pattern or color grids on the screen the first thing you should think is something to do with the memory. I'd be expecting to see a lot more just straight up black screens and game crash messages and blue screens and dead no video issues if it was always the GPU going.
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Yeah, this is what I was thinking too...
 
The fact that all 3 of my RMAs were within hours of contacting NVidia, and now there are threads on their forums of people waiting over a week to get one makes me really believe that something is seriously wrong.
 
I had an old 400 series card die via its memory failing. Granted the card ran stupid hot for what it was, but it was artifacting and blue screening like all the descriptions of the 2080ti series posts. It never got "space" invaders types of artifacts, but did get weird snow and items displayed on the desktop.

I feel like dissecting the remains of that card to see if it had any scorch marks which could be clues to what to look for on the 2080 cards.
 
What clocks are you running on the memory and core?

I re-watched the Nvidia video and the guy specifically mentioned "core" clocks when talking about overclocking and didnt seem to reference memory speeds at all. I have not had any issues with my 2080ti, and while I have overclocked it right out the gate, I started with core clocks and only did minor adjustments to memory speeds. Maybe this is the reason the auto-tuners dont touch memory speeds?
 
Mchart said:
On the nvidia forums it sounds like the FE cards aren't being direct replaced by RMA anymore and are being 'repaired' instead which tells me they are receiving way more cards then 'normal'. As to what the 'repair' is we have no idea at this time. I believe nvidia 100% knows what the issue is at this point but are keeping things hush hoping the problem eventually fades away given enough RMA's.
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More likely that the demand is so high, that they are keeping little stock on hand for RMA's, in an attempt to fill orders as fast as they can.

It seems anytime I think to check RTX card stock, all I see is sold out or [Auto-Notify]
 
Kyle you have my condolences for your failed card ..i was planning to buy an RTX 2080 \ or ti card by X mas ..but now i think i'll wait ..and glad i voted do not sign the NDA
[H] reviews are what i use to make my ...... check out this hardware = to buy decisions as i have always found this...... [H]ardOCP = the best tech site on the internet .. keep up the great work

and i hope Nvidia sends you a working card from your RMA that has zero issues ..i'll be watching for what happens next ..before i buy .. who knows i may go AMD if the rtx series bombs
 
Good on the community for keeping Nvidia honest. Hopefully it helps out a few poor sods in their RMA's.
 
these cards were already a hard sell for most people (pricing and too early ray-tracing) but now you add these performance/hardware issues and Nvidia might be in for some hurt...worse then the GTX 970 VRAM marketing issue
 
I was thinking of ordering the FE or Zotac when they were in stock before the Evga FTW3, my girlfriend was like "don't do it", my boss at work was like "stay the course", glad I listened.

On a side note my girlfriend was spamming F5 and stalking Jacob Freeman's twitter then messaged me during the 4 minutes that it was in stock so I could grab it.
 
Just submitted RMA for my Asus 2080ti, crash to desktops and now blue screens also happening multiple times a day.
 
GoodBoy said:
To be fair, 10 different posters on a reddit thread plus Kyle's doesn't really sound like a lot of failures. If it was really bad, reddit, [H] forums would be blowing up about it.



So 2 cards are showing issues? In the same pc? Last time I had this happen to me, turned out to be my power supply. Put a voltmeter on the 12v rail to the GPU, then watch the voltage as you play a game. If it drops significantly, 11.25v or less, your PSU is probably about to die... as well as the likely cause of the artifacts.
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This is widely reported issue now. Not just 10 users. Its a 1200 dollar card. Nvidia certainly could have done better at it. May be they were so overconfident that they wanted to milk the desperate fanboys. What you need to realize is almost all cards are dying the same way. That right there screams one thing, its the GPU not anything else.
 
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I'm on week two of my FE card still running fine. Hoping it stays that way, but who knows.
 
doox00 said:
It is the Dual-RTX2080TI-011G, was little over a month ago, had a bunch of nowinstock alerts set at the time and was able to snag one of these for the minute it was in stock at newegg.
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Thanks for your reply. I think that card is using a reference PCB, unlike the Asus ROG STRIX series. I know it has a different cooler setup, but probably still nVidia reference PCB.
 
mbelue said:
I'm not sure Steve is trying to "just get attention”.
Digital media whether it's YouTube or a webpage is about capitalizing on topics of popular interest.
He could just post videos counting the number of unsubstantiated reports of failure. That's easy enough.
What's more telling is a stack of failed cards.
There's been a problem with gauging failure rates of products based on complaints in forums for a very long time.
"Are those people complaining in this forum the same people on some other forum?"
Should they be counted twice?
"Are these people credible or just trolling for likes?"
"What percentage of total purchasers does this number represent?"
All these questions make consumer facing research difficult if not impossible.

Isn't it reasonable to suggest the people whose cards are working are too busy using them to chime in on discussions of failure?

Even if they do comment would it even be appreciated? Likely not, it always comes across smarmy and like a brag.

If you look up a few posts you can see this very problem. A consumer lost confidence in a part that had yet to fail and some of us gave them shit for it.

From what I can tell Steve saw something in the news and forums that somewhat aligned with his audience.
So he is investigating in one of the only ways he can do so. By demonstration different modes of failure on a pile of cards he and any of his viewers can point to it and say "there seems to be a pattern."
So far that pattern seems to be reference PCB.

It's an investigation that I appreciate and trust far more that forum users and their "me too"s.

However, Kyle is in the same (similar) business as Gamer's Nexus, why would he go out of his way to provide them with content?
When he can write articles on his own site as a consumer (which he is) and get a usable card much sooner in the process?

Quite frankly we don't have to disparage any other media outlet to appreciate the [H].
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Agreed, both Kyle and Steve deserve RESPEK for their combative attitude towards corporate BS.
 
Well my Gainward RTX 2080Ti Phoenix Golden Sample which I got monday this week also decided it wanted to be RMA'ed. Suddenly today wanting to game, it would display star flashing like artifacts in all different colours - looking like something on a christmas tree, and afterward the image would stutter to a halt and the then black screen, and then only a hard reset would get me back into windows. The card has now been packed and I'm awaiting an RMA number....

My wifes MSI RTX 2080 Duke OC knocking on wood still lives.
 
Both my friend and I are on our 2nd 2080 Ti ... I sold my first system I built a few weeks ago. I gamed the hell out of that card and have gamed the hell out of this one as well.

I have many many many hours "overclocked" on both. The 2nd card, the past 2+ weeks .. .6 to 8 hours a day of Black Ops 4 Black Out.

The good news is, you guys will get new cards. The bad news, it's gonna be a hassle or two.

Good luck.
 
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This is so sad... And despite the absurd pricing it is hard to get a good custom like EVGA FTW or Asus Strix here in Germany...
 
I don't really see much of a issue, as long as they honor their warranties. Probably some sort of electromigration issue, hopefully a slight revision in the stepping will solve these issues. Either way sucks for owners who have to deal with the RMA process on their new 1000$+ cards, and really sucks for the guys who are slapping water blocks on day one who are just SOL (although some places still honor those warranties)
 
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ebduncan said:
I don't really see much of a issue, as long as they honor their warranties. Probably some sort of electromigration issue, hopefully a slight revision in the stepping will solve these issues. Either way sucks for owners who have to deal with the RMA process on their new 1000$+ cards, and really sucks for the guys who are slapping water blocks on day one who are just SOL (although some places still honor those warranties)
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Electromigration after a few hours?
 
ebduncan said:
I don't really see much of a issue, as long as they honor their warranties. Probably some sort of electromigration issue, hopefully a slight revision in the stepping will solve these issues. Either way sucks for owners who have to deal with the RMA process on their new 1000$+ cards, and really sucks for the guys who are slapping water blocks on day one who are just SOL (although some places still honor those warranties)
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If the numbers pan out in line with [H]'s poll (yes I know all the issues with the small poll) and failure is around the 10% mark, after a few hours use, then it speaks more to a manufacturing issue of some kind (GDDR, PCB, thermals).
 
I had two lockups with Hunt Showdown a Crytek rep from Korea on Steam told me to disable start up programs while the game was running at the same time which is a old Pc trick back from the Ultima Online or Quake days.
 
Digital Viper-X- said:
Electromigration after a few hours?
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ya its very possible if the traces are not of the proper size in some parts. Failures like this are very common on early die revisions. I wonder what the stepping number they are on. A,B,C? most A dies have issues like this, and they are fixed with a major b stepping.
 
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ebduncan said:
ya its very possible if the traces are not of the proper size in some parts. Failures like this are very common on early die revisions. I wonder what the stepping number they are on. A,B,C? most A dies have issues like this, and they are fixed with a major b stepping.
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I'm fairly certain you wont get electromigration after a few hours
 
Ouch! Failures on new kit are never fun. I had an MSI 970 that was notorious for failures; after the 2nd RMA I just choose to write it off :(

I nabbed a Asus 180ti factory overclock for MSRP on launch last year, and I was a little wary of being in the first wave of a new generation. There are enough of these stories with the 2080's and the lack of significant performance differences to where I feel no need to replace my 1080ti.

I sure wish I would have sold it to the cryptominers when they were going for over $1K - oh well...
 
This dude had row MSI died lol and comment right below it had gigabyte die. May be nvidia just rushed the big ass die? Hopefully everyone who spent shit load of money on these cards is taken care of.


 
CoreStoffer said:
:(:mad::(

Just for the record, Kyle: Did you guys encounter any issue with your Asus ROG Strix RTX 2080 Ti or only with the Founders Edition?
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No, and there is a theory that maybe, custom PCBs are fair better in regards to these issues. It may be the reference PCB design, that has issues, the PCB, or the memory. If it's a custom PCB like on the ASUS STRIX, issues don't seem to occur (to my knowledge) but this is all a theory at this point.
 
Digital Viper-X- said:
I'm fairly certain you wont get electromigration after a few hours
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then you don't understand what electromigration is. You are just confused because most retail parts don't have these issues as they have been tested, and revised to avoid such issues. Electromigration can happen at any point of a products lifespan. If the die is flawed from the start you can see failure on first use or hours after.
 
2080 Ti FE running since 10/5 with tons of multi-hour sessions of ARK: Survival Evolved under my belt. No issues.

Been playing a ton of BFV this weekend, too - no issues.
 
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