They're trying their damnest to be the new Applebee's, low class clientel, no party sizelimits, no gratuities on big parties so youll have a server who probably got stiffed on a 200+ $ party at any point in the day, and way too much more to even go into. There's something wrong at the corporate level. Seems like a bunch of marketing assholes fill the C-suite, make bad deals with companies like Ziosk (card processor that gave someone kickbacks so their devices are only chip card readers allowed in the restaraunt). They'll do dumb shit like run ads or specials and not even tell the stores in advance so they can order more stuff in advance. burning dumpster fire central.