Government bots designed to slash red tape and search case law could save the feds up to $41 billion per year by freeing up 1.2 billion working hours a study by consultancy firm Deloitte predicts. Some federal agencies already are already using AI in some form. The U.S. Citizenship and Immigration Services has a customer service chatbot named Emma. The Centers for Disease Control and Prevention uses A.I. to track polio.
While the article states "A.I. is out to replace tasks, not necessarily jobs" someone is still currently doing those tasks. And there is only so many higher-value jobs to be had. While Government spending is in desperate need of some serious trimming down, and AI could be quite useful there, I'm still cautious.
Even as it rolls out robots, machine learning, computer vision and other tools in fits and starts, the government is sure to lag behind private industry in embracing A.I. But as these technologies increasingly power our on-demand lives, voters likely will find the endless DMV line or a six- to-eight-week wait for a new passport unacceptable - and hold officeholders responsible.
While the article states "A.I. is out to replace tasks, not necessarily jobs" someone is still currently doing those tasks. And there is only so many higher-value jobs to be had. While Government spending is in desperate need of some serious trimming down, and AI could be quite useful there, I'm still cautious.
Even as it rolls out robots, machine learning, computer vision and other tools in fits and starts, the government is sure to lag behind private industry in embracing A.I. But as these technologies increasingly power our on-demand lives, voters likely will find the endless DMV line or a six- to-eight-week wait for a new passport unacceptable - and hold officeholders responsible.