Any new Ryzen buyers receive their processors with seals broken?

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Jun 2, 2017
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My new 1600 came in the mail from newegg today, and the factory seal was cut open. ANyone else experience this?
 
Likely a return you got. You can either accept it or get the retailer to exchange it.
 
It's been a while since I bought a retail AMD CPU, but I can say the last retail Intel CPU I bought had weirdness with its seal. Double seal but neither one looked opened. Just kind of strange to see two put on a box.
 
I notified seller of it and got an RMA issued for replacement. I went ahead and installed it and so far seems alright. Just kinda peeved I got an open box item as full price. Gonna try and OC it and see how far it gets before I decide to return it.

haven't tried upping voltages but Prime95 did crash with voltage on auto and CPU set to 3800mhz. What's a good voltage to start with? 1.325?
 
1.35 is a good voltage to start out with, if your lucky it will hit 3.9 at that voltage. 1.45 volts is the end of the safe area, beyond that your going to reduce the life of your chip assuming you can keep it cool. There are a few running as high as 1.5 but I personally would not recommend that unless your on water cooling.
 
Should I leave ram on XMP value? Or is it generally better to leave ram underclocked to OC the CPU?
 
Always overclock 1 thing at a time. once you have a stable overclocked cpu then you can play with your ram settings. You may find at high ram speeds you have to back the processor speed down, up to you which you would rather have.
 
Should I leave ram on XMP value? Or is it generally better to leave ram underclocked to OC the CPU?

given some of the motherboards are having issues with XMP profiles right now without the 1.0.0.6 aegis update i'd go with out touching the memory at first the overclock since it'll fully reset the bios if the xmp profile fails. like gideon said do one at a time.
 
Did you guys read about AMD ryzen chips having shitty seals on their packaging that were coming off? I don't think these are open boxes its just seals coming off and AMD not using some quality seals. I think there was a Reditt thread as well asking AMD to put a solid seal on these processors because buyers are thinking they are getting open boxes.
 
Did you guys read about AMD ryzen chips having shitty seals on their packaging that were coming off? I don't think these are open boxes its just seals coming off and AMD not using some quality seals. I think there was a Reditt thread as well asking AMD to put a solid seal on these processors because buyers are thinking they are getting open boxes.

I had not heard that, mine was stuck on there pretty good.
 
I can confirm that when I pressed down on my Ryzen box, the seal lifted off lol So, I have a "brand new """unopened""" Ryzen 1700X" at any time, if I want. lol

My 1700X does 3.8GHz on default voltage (using K12TK to change P0 PState), and under load seems to generally only be pulling 1.275V, with the occasional jump up to full voltage of 1.35V. However, that may in part be due to running in Balanced profile (default Win10, not AMD's), and so some cores are parked.
 
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