Installed 1080Ti & now comp keeps shutting down

C

Cally

Limp Gawd
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Jan 27, 2005
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I installed my new 1080 Ti yesterday and today my computer keeps shutting down. It has happened several times within the last few minutes. Right now I am thinking it might be the power supply not being strong enough to keep everything up and running. It is several years old and I thought it was good enough for this card. Now I am not sure.
The power supply is a Corsair TX 750 W. I i am running 2 500 GB SSD drives and one HDD drive.

Does anyone has any suggestions of solving this problem?
 
That PSU shouldn't have any issues running your system - unless it's defective. Do you have another one to test? Didn't happen with your old GPU?
 
Etherton said:
That PSU shouldn't have any issues running your system - unless it's defective. Do you have another one to test? Didn't happen with your old GPU?
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Everything ran fine until today. I should add that when it shuts down and reboots I it does it on its own and I do not get any messages when it completes. I don't have another PSU to try out.
 
What was your old card? Still have it to test the system?
 
The 970 shows it needs 145w and the 1080Ti needs 250w. I still think your PSU should be able to handle it. Do you have it over-clocked?

Anyone else?
 
Etherton said:
The 970 shows it needs 145w and the 1080Ti needs 250w. I still think your PSU should be able to handle it. Do you have it over-clocked?

Anyone else?
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No I was giving it time to see how it did in my system.
 
Try moving around/swapping out the cables feeding your card - could be one of the rails/banks on your PS isn't up to the task. Really sounds like a PS problem... you have plenty as to rating, but that doesn't mean its healthy.... the fact that its several years old isn't giving me a warm and fuzzy. A PS does degrade over time.
 
Supercharged_Z06 said:
Try moving around/swapping out the cables feeding your card - could be one of the rails/banks on your PS isn't up to the task. Really sounds like a PS problem... you have plenty as to rating, but that doesn't mean its healthy....
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The PSU is a few years old and that concerns me. When I first installed the card I booted up and saw a message that I had to connect my cables even though they were connected. I pulled them and reinstalled them and the boot up went fine.
 
Those power supplies have pretty decent warranties. Maybe you can RMA it.
 
DrLobotomy said:
Those power supplies have pretty decent warranties. Maybe you can RMA it.
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I can e mail them and ask. This PSU isn't a modular so I can't just switch out cables. At this point I wouldn't be adverse to just buying a new PSU until I can get this one sorted out.
 
Cally said:
I can e mail them and ask. This PSU isn't a modular so I can't just switch out cables. At this point I wouldn't be adverse to just buying a new PSU until I can get this one sorted out.
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Yea, that is the best way. Grab a nice shiny gold rated SeaSonic.
 
I do have another set of PCI-e connectors I am going to try and s witch them out and see if that helps.
 
DrLobotomy said:
Yea, that is the best way. Grab a nice shiny gold rated SeaSonic.
Click to expand...

cheap enough with a 7 year warranty

SeaSonic SS-750KM3 750W ATX12V V2.3 / EPS 12V V2.91 SLI Ready 80 PLUS GOLD Certified Full Modular Active PFC Power Supply New 4th Gen CPU Certified Haswell Ready
 
When I had these symptoms, my pcie slot had gone bad.

Is your board an sli board or is there another pcie x16 slot you can try??
 
wrangler said:
When I had these symptoms, my pcie slot had gone bad.

Is your board an sli board or is there another pcie x16 slot you can try??
Click to expand...


The bopard is a Gigabyte Z7170X gaming 5 board. I only have the one PCIE 16 slot
 
I just finished watching the u tube video I was trying to watch during the crashes. I switched out the cables to a pair I had not previously used. I got through the video without any crashes, so I am going to assume it was one of the pins not making complete contact with the card.

All my drivers are up to date and I did do a clean install for the new card. the CPU fan is humming along. I will keep an eye on this for a few days but if no more crashes I think I have this fixed.
 
Sounds like a driver issue to me. I'm running the same PSU on a 980Ti with no issues. Prior to that it was pushing SLI 680s which consumed more power. Going on almost a decade with it too. The fact that it's rebooting during light load kind of points away from a power issue IMO

Edit: just saw your update. Glad you got it resolved
 
Cally said:
I just finished watching the u tube video I was trying to watch during the crashes. I switched out the cables to a pair I had not previously used. I got through the video without any crashes, so I am going to assume it was one of the pins not making complete contact with the card.

All my drivers are up to date and I did do a clean install for the new card. the CPU fan is humming along. I will keep an eye on this for a few days but if no more crashes I think I have this fixed.
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Quite possable it was one of the pins in the orher adapter.. especially since you mentioned the pc stated in a message that it didnt have power to the card even though you had it plugged in.

Id still feel more comfortable with a newer psu.. say 850-1000watt gold certified. Can never have too much power. Plus it will run more efficient and cheaper using much less then its rating.
 
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Sudden shutdowns going by my experience are one of the following:

  • CPU overheating, where you fan might not be working (usually shut down to protect against damage)
  • Any time of open contact (might be whats happening to you) like a pin touching anything and PSU will usually shut down. Or not a full contact with graphics card pins.
  • Too much load on the wrong rail. (Happens when people start using the molex adapter and start slamming everything on it, not knowing their PSU has dedicated 6 and 8 pin adapters). This may sound silly but way too many people do this. (unless ofcourse your PSU can combine rails or single rail to begin with)
  • Bad PSU, this has rarely happened in my experience. My nephew decided to buy the cheapest thermaltake model and me personally I have never had this happen since I always buy mid to top end models.
 
eclypse said:
Quite possable it qas one of the pins in the orher adapter.. especially since you mentioned the pc stated in a message that it didnt have power to the card even though you had it plugged in.

Id still feel more comfortable with a newer psu.. say 850-1000watt gold certified. Can never have too much power. Plus it will run more efficient and cheaper using much less then its rating.
Click to expand...

I have a evga 650 gold modular power supply. I always go for quality. Its powering my rig just fine. I don't really recommend spending more money then you need to. Unless ofcourse he is going to SLI. Where I would indeed recommend 800+ gold.
 
eclypse said:
Quite possable it was one of the pins in the orher adapter.. especially since you mentioned the pc stated in a message that it didnt have power to the card even though you had it plugged in.

Id still feel more comfortable with a newer psu.. say 850-1000watt gold certified. Can never have too much power. Plus it will run more efficient and cheaper using much less then its rating.
Click to expand...

More powerful PSU's won't necessarily run more efficiently. Peak efficiency is right around 50% load which you would be under 100% of the time on a single 1080Ti using a 1000 watt power supply.

If you're anticipating 400-500 watts of consumption, 650-750 is going to be your sweet spot. You'll be a bit over 50% load when gaming, and quite a bit under during idle states which ends up averaging you out to slightly less than 50% load overall, and still plenty of overhead while not having spent more money then you needed to.
 
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If the issue does start again, you could always throw your 970 back in and just see if the issue persists. Based on your description of the problem and the fact that when you first booted the machine it indicated your PCI-E power cables weren't connected is probably a good indication of a cable issue. Was there any play within the molex connector on the pci-e power cables you removed from the card?
 
Since I switched the cables I had not had a problem until this morning. I was watching a U tube review of Turok and the computer just shut down again. If I put the 970 back in I can play the same video without crashing. Just not sure what to do at this point.
 
Get ahold of Corsair and see if you can get a warranty replacement; if not, grab something like the Seasonic you mentioned above.
 
IdiotInCharge said:
Get ahold of Corsair and see if you can get a warranty replacement; if not, grab something like the Seasonic you mentioned above.
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I am going to buy the seasonic first then ask Corsair about a replacement. I gamed most of the weekend and it was only this morning that it crashed. I would feel better with a new PSU at this point.
 
Really should be considering 1000+ these days. I run 1350 watts. Gives some leadway seems psu tends be chimped on most systems. Running two 980ti gonna wait a bit till supply and price come down a bit.
 
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