Galaxy Note 7 shipments suspended over reports of exploding units

Samsung has announced people to stop using the Note 7 immediately without calling for an official recall... Reason why people hate greedy corporations.
 
So, yeah, since Samsung has pretty much borked on themselves, I decided to go with an LG V10 - cheaper, better storage, and still getting used to the UI, but it will work for my needs.
Maybe next time, Samsung...
 
Looks like Samsung is going to push an OTA update to limit battery capacity to 60%/2100mAh to those of who haven't or won't return their phone for the recall.

Seems like a good plan to me, as it should almost eliminate their liability from the phone and force owners to send their phones in for replacement.
 
People would just not download that update. They should just call for an official recall instead about being greedy assholes.
 
CHANG3D said:
People would just not download that update. They should just call for an official recall instead about being greedy assholes.
Click to expand...

It's ok, their phone is working fine now, when it blows up they will return it.
 
On the bright side. Maybe Samsung will claim that they "listened to customers" and will make the Note 8 come with removable batteries... Thinner isn't always better. Don't be thin. Be healthy. Message brought to you by People Against Phone Anorexia.
 
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CHANG3D said:
People would just not download that update. They should just call for an official recall instead about being greedy assholes.
Click to expand...

Some would, but I'm sure most other buyers who don't follow tech blogs wouldn't anticipate the OTA and install it. How is an "official" recall different than the recall they already did?
 
It would make it illegal to sell any more Note 7s. Right now it is simply voluntary for retailers or other sellers to stop the sells. If they don't want it to be voluntary, then make it official.
 
T4rd said:
Some would, but I'm sure most other buyers who don't follow tech blogs wouldn't anticipate the OTA and install it. How is an "official" recall different than the recall they already did?
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The best thing is legally they are liable for damages now but if they recalled they could bypass a ton of that.
 
The US government has just stepped in to enforce a recall. Ha ha!
 
I wonder if there will be lots of cheap Note 7 refurb coming out soon with full 2 year warranty
 
Tmo said they will have replacements starting on 9/23.
The delay is because of the iPhone launch and they don't want both Galaxy and Apple users in the store over the next week to keep the traffic manageable.

Well see though because the Gov still have to approve them so it could be a longer delay.

Edit. Just received official word from Samsung:
Dear ......., as part of our voluntary recall, Samsung is announcing that new Galaxy Note7 replacement devices will be available in the United States at most retail locations no later than September 21, 2016.

The company received approval for its exchange program from the Consumer Product Safety Commission (CPSC) and has announced an official U.S. voluntary recall of the Galaxy Note7. We strongly advise all customers who have Galaxy Note7 devices to replace their current device with a new device under the terms of the U.S. Note7 Exchange Program.
Click to expand...
 
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So next Friday, there will be replacement units. Does this mean that the phone will be un-banned on public transit and airplanes?

I like this phone but I am thinking it might be best to wait until next year.
 
LstOfTheBrunnenG said:
So next Friday, there will be replacement units. Does this mean that the phone will be un-banned on public transit and airplanes?

I like this phone but I am thinking it might be best to wait until next year.
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No, until the phone is removed from the list TDA will most likely take it and offer to mail it somewhere (at your charge).
 
Just a confirmation that they are telling people to turn off Note 7's on flights. Just gave a warning.
 
Just got some emails from FedEx saying a package is being shipped to me from a company called Stericycle which is apparently who Samsung is using to send out the replacement devices in Canada. Should be here tomorrow.
 
Well, I got my replacement phone. The box has a black square printed on the IMEI label on the box.

The box was shipped with a piece of paper that tells me to take it back to a drop off location... Of course the drop off location is on the other end of town...

So, I'd say by the time I'm all done, I'll have spent ~ 5 hours of my time dealing with this. This includes the time required to pick up the phone from FedEX, restore to my new replacement phone and then return it to the drop off location...

Plus obviously I ended up spending time online researching the situation, reading forums etc... That's my own fault I guess, but probably another 5-6 hours there... I'm glad it's almost over but I will say it kind of sucks knowing that the US is receiving a $25 gift card and
 
I walked into a T-Mobile store yesterday and exchanged mine. Many people there like myself never turned in their phones. We all had the original Note 7, lol.

That loaner process was a waste of time.
 
Looks like the new version still exploding...



Wonder what is Samsung thinking exactly....
They said the chinese version is safe version, yet the report of exploding keeps on coming, and even caught on video.
 
Tim Cook surely must be dying from schadenfreude. If this keeps this up, expect a blanket national bans on the Note 7, class-action suits, call for a mass refund and a permanent damage to the brand.

2016 looks to be Samsung's year with weak Android competition to challenge them in the high-end, but they just have to sink their whole ship trying to outdo the iPhone 7 in release date. Not to mention they only had produced 2.5M units before the recall while Apple had to deal with some 72M+ iPhone 7 units this year; that's just amazingly incompetent for a company with top smartphone marketshare for years.
 
One thing Apple does well is separating itself from the competition and doesn't directly compete with them. Tim is most likely laughing about the situation but I don't think he's coming up with a direct solution to take advantage of Samsung's opening. Most likely HTC, LG and some of the Chinese vendors are drooling over this opportunity though.
 
What's sad is that Samsung was making a comeback in terms of profits with their mobile phones.
 
Trimlock said:
One thing Apple does well is separating itself from the competition and doesn't directly compete with them. Tim is most likely laughing about the situation but I don't think he's coming up with a direct solution to take advantage of Samsung's opening. Most likely HTC, LG and some of the Chinese vendors are drooling over this opportunity though.
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What opening does Tim need, really? The Note 7 is a tiny fraction of Samsung's overall volume and all signs are pointing to the iPhone 7 selling surprising well despite the uninspiring design and the removal of the 3.5mm jack.

It's only going to get tougher for Samsung from here on. A10 has left the Android SoC landscape in the dust and they also lose their only current hardware differentiator, OLED, to next's year 10th anniversary iPhone.
 
Palladium@SG said:
What opening does Tim need, really? The Note 7 is a tiny fraction of Samsung's overall volume and all signs are pointing to the iPhone 7 selling surprising well despite the uninspiring design and the removal of the 3.5mm jack.

It's only going to get tougher for Samsung from here on. A10 has left the Android SoC landscape in the dust and they also lose their only current hardware differentiator, OLED, to next's year 10th anniversary iPhone.
Click to expand...
The only big differentiator was screen size for the longest time. It was probably the only thing bringing people from iOS to Android. Either way Apple doesn't compete against Android OEMs.

The opening is to the other Android OEMs. LG can't execute to save their lives and HTC can never get enough handsets made, so it's not like this event will change much.
 
Trimlock said:
The opening is to the other Android OEMs. LG can't execute to save their lives and HTC can never get enough handsets made, so it's not like this event will change much.
Click to expand...

Yeah the non-Samsung Android high end landscape has never been uglier. Which is why Google is attempting to bring life back there with Pixel, before Samsung starts having wild ideas again to break free from Android or before the next iPhone steals all the glory.
 
Palladium@SG said:
Tim Cook surely must be dying from schadenfreude. If this keeps this up, expect a blanket national bans on the Note 7, class-action suits, call for a mass refund and a permanent damage to the brand.

2016 looks to be Samsung's year with weak Android competition to challenge them in the high-end, but they just have to sink their whole ship trying to outdo the iPhone 7 in release date. Not to mention they only had produced 2.5M units before the recall while Apple had to deal with some 72M+ iPhone 7 units this year; that's just amazingly incompetent for a company with top smartphone marketshare for years.
Click to expand...

If Apple produced 72M units before launch, they would have had iPhone 7+ in stores everywhere and people will not be on waiting lists. I think your wildly making up stuff for doom and gloom against Samsung.
Also the Note 7 isn't the only phone they make unlike Apple. Samsung releases over 10 phones a year. That's how they achieved the top smartphone market share. Apple doesn't have 72M units in customer hands right now so it's irrelevant. No one has accurate sales numbers until Apple says so.

Also, Samsung was able to push another 1M units inless than a month after the recall out to customers, while Apple still can't get their most desirable phones in stock. Because of super high profit margins for their proprietary technology, Apple continues to earn more than any other company. If they had to play in the same waters as Samsung using Android, they wouldn't be where they are.

So lets stop the bs of comparing a company that only competes with itself (Apple) vs a company (Samsung) that has to compete with many tech giants and startups for the same customer.
 
It's hard to take your response seriously in this case when you were one who said "Who cares about the exploding batteries, I'm gonna keep using my phone!"

Either way, we'll see on their quarterly/yearly financial reports what the actual effect of it was.
 
shansoft said:
Looks like the new version still exploding...



Wonder what is Samsung thinking exactly....
They said the chinese version is safe version, yet the report of exploding keeps on coming, and even caught on video.
Click to expand...

Seeing this makes me more glad I got away from Boomsung...
 
I'm still using the original one from opening day with no issues. It barely gets warm even.
 
CanonicalAbstract said:
Seeing this makes me more glad I got away from Boomsung...
Click to expand...

I'll admit...I thought that the exploding Notes were something Samsung would put to bed quickly and not be blemished by.


It is looking increasingly like something worthy of severe tar and feathering.

-Strelok- said:
It's hard to take your response seriously in this case when you were one who said "Who cares about the exploding batteries, I'm gonna keep using my phone!"

Either way, we'll see on their quarterly/yearly financial reports what the actual effect of it was.
Click to expand...

Can already get a glimpse:

Why Google Is The Secret Winner In The Note 7 Recall
 
EquaLiZr said:
I'm still using the original one from opening day with no issues. It barely gets warm even.
Click to expand...
You got lucky.

Though I'll admit now, my note 5 got warm sometimes, and did overheat once while on the charger. So makes me wonder...
 
Skripka said:
I'll admit...I thought that the exploding Notes were something Samsung would put to bed quickly and not be blemished by.


It is looking increasingly like something worthy of severe tar and feathering.



Can already get a glimpse:

Why Google Is The Secret Winner In The Note 7 Recall
Click to expand...
I agree. I was holding out hope for a bit that new units would be coming around quick. After all, for such a big company that is worldwide, it's an assumption I would make that Samsung would want to keep their customer base.

But at any rate... I'll give them the benefit of the doubt on their next phone.
 
Yah mine is affected and i knew that already. I think i will wait till the 2nd batch of replacements come out since im hearing bad things about the first batch.
 
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