Atten! WIN 10 ppl

After a upgrade from 8 pro to 10 pro my motherboard died.

After a shiny new MB and CPU upgrade.........

The Indians at Micro soft are telling me I have to buy a new key to run windows 10 again.

My old 8 key is USED.


Be aware!

your posting this in the wrong forum section.....post it in the Operating System area and im sure someone can walk you thru getting it straightened out. Just create a new thread with a but more info regarding what kind of license it was

Would someone be so kind as to move this thread? I looked for the windows sections.......neglected to see the OS ............

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Been on the phone 3 1/2 hours with the indians....they have hung up on me twice. Not because I said anything rude,crude, or loudly, but because they cant understand my southern drawl

If you had an OEM key the indians are likely correct. Motherboard replacement, unless it's due to defect and replaced under warranty or repair service, is considered a "new computer" for the purposes of an OEM license, and OEM licenses are restricted from transferring between computers.

https://www.microsoft.com/OEM/en/licensing/sblicensing/Pages/windows-licensing-for-personal-use.aspx

If you are building a system for your personal use or installing an additional operating system in a virtual machine, you will need to purchase a full version of Windows 10, available in FPP. Windows 10, Windows 8.1, and Windows 7 system builder software does not permit personal use, and is intended only for preinstallation on customer systems that will be sold to end users.*

As indicated in the license terms on the software Pack, use of OEM system builder software for Windows 8.1 products is subject to the following:

System builder products may only be used to preinstall as the operating system on a customer system you build to sell to an end user.*
System builder products may not be used as an upgrade license to an existing underlying Windows operating system.

Click to expand...

This isn't a new restriction, it's been that way for as long as I can remember OEM licenses in Windows, with very few exceptions.

Here's a bit easier-to-read page that talks about it some more:
http://www.howtogeek.com/198358/wha...builder-and-full-version-editions-of-windows/

I have a full version, OEM of win 8.
It is for a clean install.

According to the link you provided:

"Can be transferred to new hardware, if removed from the prior PC."

My 3 hard drives, dvd burner, memory type/size, NIC, and other peripherals are all the same.
I just have a new CPU and board.

That should be enough to prove my "old" pc is dead and gone. Heck, I will gladly give ms the old board and CPU if they will activate windows for me!!!

realdeadman said:

I have a full version, OEM of win 8.

Click to expand...

You have an OEM version of WIn 8. "Full" versions are retail versions. You don't have a retail version. Edit: unless you made a typo and meant to say "not OEM of win 8".

Nevertheless, what you should do is a clean install Win 8 and go through the activation process. If you do get it activated, you'll then be able to install Win 10.

Yea, I guess I was not clear. "Full" as opposed to "upgrade"....of coarse I don't think they make an OEM upgrade version.......

I do have OEM, it says so right on the envelope!

Sucks dude. I hope it gets fixed before or after you vocal passive aggressive racism

While I do not hate anyone, I am racist.

As is anyone not raised on mars.

I dislike talking to indians because I have to say "what?" way too much. While the indians may or not like to talk to me, they can't understand me either.

I really dislike the 3 I talked too today because they would not activate my windows! If everyone would just do what I want........

I dislike talking to yankees too. Stupid Yankees. LOL

From my second link

http://www.howtogeek.com/198358/wha...builder-and-full-version-editions-of-windows/

System Builder/OEM licenses of Windows are used by computer manufacturers — “Original Equipment Manufacturers.” Not only are they used by large computer manufacturers like Lenovo, Asus, Dell, and HP, they’re used by the local computer shop you might buy a custom-built computer from. Microsoft has swung back and forth on whether “enthusiasts” can use System Builder licenses of Windows when building their own PCs. This type of license is designed to stay tied to a single PC forever.

There used to be a Windows 8 "System Builder" edition. It was not labeled OEM. It would allow you to transfer, which is what you see on the Microsoft link. If your software says OEM, it is not eligible to transfer, unless the original motherboard failed and it required replacement.

Sometimes the automated Microsoft service will re-activate it anyway if you try, and if you get sent to another out-of-state person to speak with, you could start with something like "My computer broke, and the repair shop replaced the motherboard, and now it won't activate",,,

Personally .....I would just activate the dam thing myself after this much bullshit. Good luck to you

As noted you bought an OEM version to save money at some point, so now you have a new system (new cpu and motherboard = new system)

Thus your OEM is not valid to use on this new system.

Next time read the OEM rules before buying.

After 8-12 different reps, and 6+hours on the phone, I got a new key. YES!

It is a Full Win 10pro KEY. I got very lucky.

The hours on the phone are worth it!

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That "read the rules" shit was not helpful in anyway.

I bought Windows full price, and I expect it to run no matter the hardware.

I've upgraded Windows 8 and 7 to Windows 10 Pro on 5 or 6 different computers. Some of them have been running for several months now without issues. While Windows 10 installation may have put enough stress on the system to finish off the board, I highly doubt Windows 10 itself killed your motherboard. Still, that does suck.

Keep calling until you get someone who will help you. Preferably someone who actually speaks English. Microsoft is generally very good about helping people activate their keys in situations like this. I've even had them activate OEM keys for me after answering a few questions about why I'm reinstalling, and full retail keys are almost always activated.

One of the worst situations was when Best Buy sent my computer to the manufacturer because it was still under warranty, even though I asked them not to and said I still had data on the drive I needed. I didn't get it back for a month. When I got it back, the drive was wiped with a factory installation, and my Windows 7 Ultimate key wouldn't work anymore because they swapped out my motherboard. So I would have been stuck with Home Premium if they hadn't fixed the issue.

EDIT: Looks like you got it sorted out already. Good job.

realdeadman said:

That "read the rules" shit was not helpful in anyway.

I bought Windows full price, and I expect it to run no matter the hardware.

Click to expand...

Full Price OEM is less than Full Price Retail.
Also, OEM System Builder is not for personal use. That's against the EULA.

If you would have done your homework, you would understand the constraints you gave yourself by purchasing an OEM license.

Windows 10, Windows 8.1, and Windows 7 system builder software does not permit personal use, and is intended only for preinstallation on customer systems that will be sold to end users.*

Click to expand...

Windows system builder licensing for personal use

I actually think (with 20 years of pc exp behind my reasoning) that:

2013ish: Brand new everything, Case, mobo, CPU, memory, GFX, Power, hardrives, dvd, mon, keyboard and mouse.

early 2014, powersurge thru my cable modem. Dead on board nic, dead cable modem.

late 2014, dead onboard sound

Late 2015, "ASUS DETECTED POWER SURGE" warnings.
Early 2016, the CPU died, I think my board will still boot, but prob kill the CPU eventually or quickly.

IF I said WinX killed it, that is probably incorrect. The power surge, and maybe CPU overclocking killed it.

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As for "gimp" and others, don't give me that Holier-than-thou crap. You work for MS?

I think you are a nerd for even reading the license, and you have made me a nerd cause I just read it too. haha.

MS knows only the sheep will buy the 400$ windows when the 200$ copy is right there!

At least I did not steal it.

You mean to tell me every time you have had trouble with a win key, you run out and buy a new license? Must be nice.

I am poor, but I was not trying to get something free. The last time I called, I was trying to buy a "product replacement" key. I heard it was between 5 and 50usd. Instead, the woman straight give me a 10 pro key. If I had failed, I would have dropped the 200$ on a new OEM key.

I built the PC and sold it to myself. I have the receipt right here (grabs crotch)

realdeadman said:

MS knows only the sheep will buy the 400$ windows when the 200$ copy is right there!

At least I did not steal it.

You mean to tell me every time you have had trouble with a win key, you run out and buy a new license? Must be nice.

I am poor, but I was not trying to get something free. The last time I called, I was trying to buy a "product replacement" key. I heard it was between 5 and 50usd. Instead, the woman straight give me a 10 pro key. If I had failed, I would have dropped the 200$ on a new OEM key.

I built the PC and sold it to myself. I have the receipt right here (grabs crotch)

Click to expand...

Wait, you really paid $200 for an OEM key and were told a retail copy was $400? You should probably look at Microsoft's official pricing here:

Windows 10 Pro: Upgrade or Purchase - Microsoft Store

If you paid $200... umm... you either got screwed really badly on that OEM key, or you actually DID buy a retail version. To be fair to Microsoft, Windows 10 Home is only $120. So you can get a working copy of Windows 10 cheap if you don't need the additional features of Pro. And that's before you factor in cheap grey market keys that are all over the place for $15 or so.

So you bought an OEM version and then had issues with the license that you bought and agreed too. Sounds about right.....
$200 for an OEM key is about twice the price it should be, $200 is retail version price.

realdeadman said:

Would someone be so kind as to move this thread? I looked for the windows sections.......neglected to see the OS ............

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Been on the phone 3 1/2 hours with the indians....they have hung up on me twice. Not because I said anything rude,crude, or loudly, but because they cant understand my southern drawl

Click to expand...

And maybe the fact that you are referring to them as Indians