Official Acer [XB270HU] 27" 1440p 144Hz G-Sync IPS ULMB Monitor Thread

So it looks like your mileage may vary with the included DisplayPort cable the monitor comes with. The cable is a 6ft BizLink e164571-ks, and it looks like that may be the same cable that has come with other monitors like the ASUS PB278Q - and I've seen mixed reports of successes and failures with DisplayPort on that monitor as well. Maybe it's a hit or miss cable?

I've been spending the last couple days troubleshooting some terrible random black screen flashes (that today led to a completely fuzzed display), and then I came across this thread on EVGA with a number of users having the exact same problem. It was resolved for a number of the posters by getting a different cable - the most success being with 6ft cables, not 10ft.

I've got a new cable on order that was on the DisplayPort.org certified list (6ft), and I'll post back if that resolves the issue...

Yeah, I didn't even unpack the cable that came with the monitor.
I just bought a new cable (basically the same one linked in the post above mine) and used that from the start.
No issues with my monitor, April Build
 
Anyone with one of these IPS 144HZ 1440p also use a XL2720z?
Do you find the image quality and colors to be very noticeably different? This isn't really my top priority, more of an old school competitive gamer don't care too much about graphics and looks, but hey, it always matters for other applications.

I'm hard pressed to decide if it's the cost! the 2720z is $419.92 on amazon now and most others have reported they like the image quality with no problems, even though said they had some with other 27" 1080p displays.

for 27" TN 1080p nothing beats the xl2720z in response time, lag, and price; and pretty much the best on all other areas too, it's a clear winner here.

But IPS 1440p is quite a different category, the response times and input lag are nearly as great as the 2720z which is industry leading.

TN 1440p like the XL2730z is kind of moot now since it's priced almost as much as these 1440p IPS.
 
The included cable isn't even 6ft. It's more like 3ft, which was completely useless to me. I'm using one that came included with a Dell monitor I bought about 2 years ago, and haven't had any problems.

May 2015 build here, no dead pixels and just some very slight bleed in the bottom right corner, but it's a non-issue during regular use.
 
I can't afford one of these right now, but I pray that they continue to make single input, 144hz monitors like this that don't require overclocking or utilize PWM like the Korean monitors do. I cannot stand input lag, even the smallest amount of it, and this product looks to be essentially lag free (under 1ms). Please, dear god please, do not add additional inputs at the expense of input lag.

I buy a monitor to use it with my PC. I use it at the intended, native resolution. Don't bog me down because others want to buy a gaming PC monitor to use it with their consoles.
 
I searched and there's no word of the monitor being discontinued. Honestly I can't see them discontinuing today's best 144Hz gaming monitor with G-SYNC.
 
I can't afford one of these right now, but I pray that they continue to make single input, 144hz monitors like this that don't require overclocking or utilize PWM like the Korean monitors do. I cannot stand input lag, even the smallest amount of it, and this product looks to be essentially lag free (under 1ms). Please, dear god please, do not add additional inputs at the expense of input lag.

I buy a monitor to use it with my PC. I use it at the intended, native resolution. Don't bog me down because others want to buy a gaming PC monitor to use it with their consoles.

Gsync 2.0 monitors will be dual input. Displayport and HDMI. That should include the upcoming PG279Q.
 
Well I was going to hold out for the Asus monitor but I couldn't wait so I picked up an Acer XB270HU soon as Amazon had them back after they took down the QC disclaimer. First model is working flawless. No dead pixels. Glad I dove in and made the purchase. :)
 
Well I was going to hold out for the Asus monitor but I couldn't wait so I picked up an Acer XB270HU soon as Amazon had them back after they took down the QC disclaimer. First model is working flawless. No dead pixels. Glad I dove in and made the purchase. :)


Just curious what was the QC disclaimer? What did it mention ? They wanted the consumer to return to acer?
 
Gsync 2.0 monitors will be dual input. Displayport and HDMI. That should include the upcoming PG279Q.

I have a feeling that extra input will cause the monitor to have more lag than the xb270hu , something i dont want . I was all about the extra hdmi port but now im like naw thats why i bought a vizio 50" 4k this year for 400 bucks refurb which is flawless for playing with consoles. i can deal with the stand minus the hdmi . I bet once the new asus monitor is released acer will either stop making the monitor until a new version is released or drop the new and refurb prices to the 550 and 679 dollars for new . Just because the demand wont be there as much since the asus has a much better stand with the extra hdmi port.
 
Just curious what was the QC disclaimer? What did it mention ? They wanted the consumer to return to acer?

Amazon stopped directly selling the monitor for awhile. The QC message said something like "Due to overwhelming complaints we are withdrawing this product for sale while we work with the vendor" or something along those lines.
 
Amazon stopped directly selling the monitor for awhile. The QC message said something like "Due to overwhelming complaints we are withdrawing this product for sale while we work with the vendor" or something along those lines.

Good luck getting Acer to improve QC. :D

What I don't get how the LCD market is still so blooming with such huge amount of customer returns, it can't be a healthy business with so many returned monitors which then have to be sold as "used" for the sake of pixel errors, BLB, IPS glow etc. I would have expected a bit more push towards newer more stable technology by now. I'm also positive that there's plenty of customers willing to pay extra for something they know there won't be QC to worry about.

I'm just so disappointed that we're stuck with such outdated and bad technology yet in 2015, many other sectors are doing great progress but monitors are really pathetic in that regard, it also took way too long for 120Hz+ refresh rates started appearing.
 
Last edited:
I'm just so disappointed that we're stuck with such outdated and bad technology yet in 2015, many other sectors are doing great progress but monitors are really pathetic in that regard, it also took way too long for 120Hz+ refresh rates started appearing.

I very much agree, it's a sorry state of affairs really. I think things have got worse these past couple of years as well. It certainly wouldn't be acceptable in any other tech, but then monitors are unique in that we look directly at them, they are a visual device dependent on 100% functionality across many aspects, and any faults immediately visible and detrimental to the pleasurable purposes for which they were intended. Other things like a GPU, a motherboard, RAM etc... they're more binary in nature... they either work or they don't. A monitor is so much more than that. None of this excuses piss poor QC though... I've no idea what the likes of Acer, Asus etc. are thinking there tbh... seems to make zero business sense to me. :(
 
Amazon stopped directly selling the monitor for awhile. The QC message said something like "Due to overwhelming complaints we are withdrawing this product for sale while we work with the vendor" or something along those lines.

lol ok
funny
 
I very much agree, it's a sorry state of affairs really. I think things have got worse these past couple of years as well. It certainly wouldn't be acceptable in any other tech, but then monitors are unique in that we look directly at them, they are a visual device dependent on 100% functionality across many aspects, and any faults immediately visible and detrimental to the pleasurable purposes for which they were intended. Other things like a GPU, a motherboard, RAM etc... they're more binary in nature... they either work or they don't. A monitor is so much more than that. None of this excuses piss poor QC though... I've no idea what the likes of Acer, Asus etc. are thinking there tbh... seems to make zero business sense to me. :(

I don't see what the big fuss is about tbh, my came in perfect state on the first try, if i got a bad apple I would of returned it and get different one, it has been like that with monitors since day 1 and it wont change, ever. Even the NEC 2490Wuxi that I bought in 2006 for $1300 came in with 2 dead pixels, had to send it back, second try was perfect.
 
I don't see what the big fuss is about tbh, my came in perfect state on the first try, if i got a bad apple I would of returned it and get different one, it has been like that with monitors since day 1 and it wont change, ever. Even the NEC 2490Wuxi that I bought in 2006 for $1300 came in with 2 dead pixels, had to send it back, second try was perfect.

So you got one with no dead pixels and no backlight bleed at around 120 cd/m or 22 brightness?
 
Isn't it more like AU Optronics's fault? (The panel supplier.) Acer just installs the panels (plus electronics) and boxes up monitors, no?

I doubt it, acer installed the gsync module and handles these panels by duck taping all the components togeather. i have seen the inside and its like a botched plastic surgery job
I wouldnt doubt these asian techs also play catch with the panels at the factory
Only if panasonic and sony had teamed up few years ago and mass produce OLED our future as a consumer of these monitors would be much better.
 
Last edited:
My backlight bleed is negligible but I tend to get tunnel vision when I game anyway.

Just curious for yourself and anyone else on here who could answer this question. It would seem my monitors bezel on the top of the screen that runs horizontal is not flush with the screen. I was wondering if anyone has what looks like a black bar on the top?

Also there has been rumors that there is a service menu that people have accessed and was wondering if there were horizontal and vertical screen controls

If you know the menu combination please repost.
Thanks
 
So it looks like your mileage may vary with the included DisplayPort cable the monitor comes with. The cable is a 6ft BizLink e164571-ks, and it looks like that may be the same cable that has come with other monitors like the ASUS PB278Q - and I've seen mixed reports of successes and failures with DisplayPort on that monitor as well. Maybe it's a hit or miss cable?

I've been spending the last couple days troubleshooting some terrible random black screen flashes (that today led to a completely fuzzed display), and then I came across this thread on EVGA with a number of users having the exact same problem. It was resolved for a number of the posters by getting a different cable - the most success being with 6ft cables, not 10ft.

I've got a new cable on order that was on the DisplayPort.org certified list (6ft), and I'll post back if that resolves the issue...

Closing the loop on this... the new cable fixed the issue. Haven't had any troubles since switching it in to replace the one from the box. I ended up using this one: http://www.amazon.com/gp/product/B003E2U8EE
 
As an Amazon Associate, HardForum may earn from qualifying purchases.
can anyone tell me is it normal for for these monitors at 144hz to drive my gtx 980 at 951.5/1752.8 on the core/mem?
Is this normal? or should nvidia adaptive technology be kicking in driving the clocks down to around 200?
I feel this is abnormal and should be addressed
 
It is normal. Unfortunate but normal. Nvidia decided the desktop was too choppy at 144hz so it stays at higher clocks. If you set it to 120hz you will see your clocks drop.

Is a driver thing. Nothing you can do about it
 
It is normal. Unfortunate but normal. Nvidia decided the desktop was too choppy at 144hz so it stays at higher clocks. If you set it to 120hz you will see your clocks drop.

Is a driver thing. Nothing you can do about it

actually they are not dropping at 120hz only 60hz and not even 85hz.
Own 2x XB270hu

GTX 980s stock msi gaming

I had to return two gaming 6g 980 ti because my temps were out of wack on those cards. Very disappointed
will just keep my SLI 980s until the next video card is lower power and more performance than the TI
 
Well that's strange because I'm pretty sure at 120 he your clocks should idle. My 970 worked that way and when I looked around the consensus was it was just at 144hz
 
Well that's strange because I'm pretty sure at 120 he your clocks should idle. My 970 worked that way and when I looked around the consensus was it was just at 144hz

no idea i just did a complete driver wipe using guru3d driver cleaner in safe mode and reinstalled the latest driver from nvidia windows 8.1 and when i switch to 120hz it jumps up to almost 1000/1000 core/mem
 
actually they are not dropping at 120hz only 60hz and not even 85hz.
Own 2x XB270hu

GTX 980s stock msi gaming

I had to return two gaming 6g 980 ti because my temps were out of wack on those cards. Very disappointed
will just keep my SLI 980s until the next video card is lower power and more performance than the TI

Dual screens are known to trigger the same issue. It's why I reverted to single screen.
 
3 monitors ordered, all 3 with a dead pixel right in the center of the screen. Sent back :/ Now they are backordered by amazon. Crap! Hopefully the new shipment has better quality control.
 
3 monitors ordered, all 3 with a dead pixel right in the center of the screen. Sent back :/ Now they are backordered by amazon. Crap! Hopefully the new shipment has better quality control.

you are risking a ban from amazon
 
you are risking a ban from amazon

Gotta love it how the buyer takes the responsibility when the real fault is such a crappy manufacturing technique. The responsibility should be down to panel manufacturers that they make sure not to ship broken products. IMO this alone sounds not politically correct. Only if discounts would be given to pixel defect displays, it would be acceptable but you are paying the full price and if you do so you'd expect a fully working product.
 
Last edited:
you are risking a ban from amazon

I've done a lot of business with them. Am I really? That would really suck! I'm doing replacement though, not refunds. I've talked to customer service and they didnt seem to have a problem.


What is the dead pixel/dirt policy for Acer? I could send it directly back to them..
 
Has anyone experienced coating issues? IT seems like I have streaks that are permanent on one side of the screen, I am not sure if its the coating or just the LCD screen towel I use to clean my screen.


Any idea what it is?

 
Thats shitty; These are real defects!

I've never seen anyone get banned that wasn't abusing the system. A lot of people return stuff on Amazon as defective that really isn't just to avoid shipping fees then wonder why they get banned.

As long as you are being honest about why you are returning the item, I wouldn't worry about it. Been a customer since 2007 and I've returned a lot of stuff with no issues.
 
Back
Top