How many dead/stuck pixels would you personally accept on a 1440p monitor?

T

theone1989

Limp Gawd
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Oct 14, 2008
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I just bought a BenQ BL3200PT from ebay, which is 2560x1440.

Unfortunately it has a few dead / stuck pixels at least 3. Think they're dead because it's not stuck on a colour. I'm currently verifying by using w/b/r/g/b solid colour pictures that fill in the whole screen.

Now I can get away with a refund, because I actually think the seller was not responsible, they sold me an opened box as new.So I will complain like hell to eBay and Paypal if they don't agree to a refund, which would be illegal under UK distance selling law anyway.

It showed signs of being opened before such as 1 layer of tape with BenQ logo sealing the bottom of box but 2 layers of BenQ tape on the top as well as a clear plastic strip that wasn't even lined up straight. The stand mechanism had a scrape on the inside, indicating someone has previously screwed the stand in as part of installation. I took pictures of everything as I opened box. Their stock info was also wildy inaccurate and they closed the listing after 1 more sale after me saying " no stock".

How many dead/stuck pixels would you personally accept on a monitor with this resolution?

I remember when I bought my Dell 2709W all those years ago, I sent back 3 sets and finall got a perfect one on the 4th try.
 
Depends on where they are and what i spent. I bought a $20 monitor at good will with a patch of bad pixels, but whatever it was $20, it did what i needed it to do. But brand new, higher end, if they were not at the very edge I wouldn't accept any. All they would do is annoy me and make me regret the purchase. If i know they're there, i wouldn't be able to look past, but that's just me.
 
I've never had a 1440p display but I'm pretty sure I could deal with a few. They'd piss me off at first but I'd quickly get used to them. I once had 2 dead pixels on a 1366 x 768 monitor I used for around a year as my main monitor, I got quickly adjusted to them. Of couse, this was a $50 monotor, not a $250+ one.
 
where?

I mean, I suppose the entire perimeter could be dead/stuck one pixel wide and it wouldn't bug me

one or two smack in the middle?? not so much
 
As long as they are on the edges of the screen I don't mind. I paid $2200 after taxes for a Samsung UD970 and the first one I got had a line of dead pixels 1/4 inch long. It was ridiculous, it must have been 15 dead pixels in a line, plus two other random dead pixels in the corners. Next two I got had 3-4 dead pixels on the edges of the screens. I don't mind this too much as long as its within an inch of the bezel because at my seating location (2.5 feet) I only can see a dead pixel on a pure white background anyway. Just gonna decide which one out of the two the keep.

For large displays on new panels, dead pixels are pretty much impossible to get rid of I think unless you are willing to go through like 15 returns, and the merchant you are working with is willing to eat the shipping costs. I think earlier this year a poster here went through like five (5) $3,500 Dell UP3214Qs and every single one of them had dead pixels. I've also had previous a couple of $3000 NEC monitors that all had multiple dead pixels. It's just not practical with new panel technologies to expect clean displays. However I have 3 $250 1080p 27" IPS monitors and each of them has 0 dead pixels.

A mature process tech will have less defects. New process techs like the recent 1440p panels or 4K panels are going to 1) cost an arm and a leg and 2) have a boatload of dead pixels and other problems.
 
assume the screen is dived top and bottom.
*there are 2 dead pixels in the middle of the top section of the bottom half.

assume the screen is divided into a quadrant
*there is 1 dead pixel in the middle of the top section of the top-right quadrant

edit: just found a 4th dead pixel, bottom left of top right quadrant. deffo going back and no wonder the last person returned it and the shop sealed it back up grr
---

gonna send it back for a refund and wait for the https://pcmonitors.info/philips/philips-bdm4065uc-40-inch-uhd-4k-monitor/
 
Last edited:
TESLA said:
Zero. On any display.
Click to expand...

Exactly. I work at a company that keeps a fleet of laptops from the turn of the century (OK maybe 2004) running. The vast majority of these have screens without defects, and most of those were due to abuse, not manufacturing flaws.
 
If I paid retail (online or physical) I would only accept zero. It's something that I will be staring at for a few years, and probably last a few upgrades. If I scored one for a significant cost savings from a non retail location it would be case by case. If I am not buying new or from a major vendor (Amazon, Newegg, etc) there is always an inherent risk in my experience so I prepare for that and try to cover all my bases.
 
If the product is using a mature manufacturing process then none is the most I would accept.
 
Theoretically, I would prefer 0 dead pixels on any display. Unfortunately 1440p has made me change that preference.

I went through 8 mainstream brand 1440p monitors and they all had issues (this was about a year ago when they were 650-800+$ too). I said screw it and settled on a Qnix, which I knew would probably have issues but would be a hell of a lot cheaper. And it had like one dead subpixel (color red I think was dead on one pixel), and a weird almost impossible to notice off-color line that went a ways in (think it was some kind of panel bend at some point, I don't know). I was willing to deal with that considering its comparative price. At 300$, it was better than most mainstream brands I tried.

Next, let's move on to the RoG Swift. I've returned 3 of them, and not because of even a "few" dead/stuck pixels. Provided the experimental panel technology and my luck with panels I was actually willing to deal with a few as long as they weren't noticeable. Well, the other ones had problems worse than that. The 4th one I'm using right now is still not perfect. It has 2 pixels in the lower left-ish with a dead subpixel or two. The only noticeable one is the one that has 2 of its subpixels dead. The only color that works on it is green. Quite bizarre, but I'm willing to deal with it considering my luck with these panels in general.

Long story short, it depends on whatever karmic forces are at work when they're picking out which monitor to send you from the warehouses. People that have good luck with panels should expect 0 pixel defects. People that have bad luck like me should adjust their expectations proportionally, because it just causes less stress in the long run. Going for "perfect" and not having to be OCD about defects that you know are there is something that saves stress, yes... but remember that people can adjust to anything, and in the long run returning and buying things constantly is much more stressful than dealing with what you get as long as it is within reason (this is provided you really want the monitor. Having one is better than not having one at all is what I'm saying).

So I feel kinda bad about my RoG Swift right now, but I'll deal with it (as long as it doesn't utterly break), and about 6 months later I'll forget it had any issues. That's the way it always is. Was the same with my refurb HP LP 2465.

End wall of text.
 
I'd be willing to accept maybe 3 or 4 dead pixels if around the edges, especially if I'm taking a risk and buying a no-name brand I've never heard of before from an overseas vendor I've never heard of. Strangely, the cheap 1440p IPS I got via ebay from Korea has been perfect.
 
Zero. I do graphics work as well as play video games, and have one stuck pixel that is bright green on my 1080p asus monitor, and at some point a small bug decided to crawl into the monitor somehow and freaking died near the middle of the screen, so it's like having 3-4 dead pixels there that are black. The black spot can be really distracting when I'm zooming in and out of photoshop and illustrator, and the green one bothers me to no end when watching a dark movie or playing a dark game. I've dealt with it for a while now but desperately want a new monitor when I get the cash for it. If the option is available, you shouldn't have to deal with stuck/dead pixels.
 
Well, the courier is picking up my BenQ BL3200PT for a prepaid return on Friday. I discovered yet more dead/pixels *sigh*. But it it actually took a lot of effort to do and I near went cross eyed lol.

Which I suppose means that if I wasn't actively looking for it, most times I wouldnt see it. I think on a 4K display, which I plan to get next. Just gonna skip over 1440p now. I think the pixels there will be so small that it'll be even harder forf me to see.

Waiting for the Phillips BDM4065UC to come out now...
 
Really depends where they are, if they are on the edges, I could live with 3 or 4. If it was right in the middle, 1 if it was dead, 0 if stuck, its way easy for me to see stuck pixels and drives me crazy.
 
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