Hard Drive Falling Out

JL6speed

Limp Gawd
Joined
Jul 20, 2006
Messages
340
So the gf's new comp's OS runs on a SSD, and has a WD 1TB Black for storage/games.

She's been telling me that her comp is BSODing during Diablo 3 (installed on D:\) Initially I thought my overclocking to 4.2GHz @ 1.25V wasn't good, even though it was hardly pushing a 4670K and it had very adequate cooling. It's only been BSOD during gaming, and never when the comp is on. I've stress tested prior to handing the comp over after I built it and everything tested fine.

So I've been tuning it down more n more, upping voltage, reducing multiplier. It's still BSODing during game play, I've had her completely set it to auto/factory settings for the time being.

She said she was watching movies/tv shows off the D drive today and it's fell off the comp twice now. Everytime she reboots the comp, it is detected again. Files still accessible.

I'm personally thinking the BSOD is caused by the drive going out on her comp. She is kinda mad and against the overclocking lol.

I had her run WD Diagnostics tool for SMART results and the drive passed.

Tried having her check the cables. Everything was snug.

Is this drive secretly about to fail?

NOTE: The PSU is more than adequate enough to power her setup. Single 760 GTX with a Platinum ranked 850W.
 
What does CrystalDiskInfo say?
Here is the info:
2014-05-15



IMHO a known issue with 1TB drives in Windows 7.

Apply this hotfix.

http://support.microsoft.com/kb/977178#top

I don't think that is relevant to the issue she is having. She is getting BSOD during and only during gaming off a game on the D drive. Her D:\ is also dropping offline while playing a video file off of it.
 
Change the SATA cables and try a different power plug on a different rail if possible, or just another cable if not. See if that makes any difference.
 
I knew someone that had that problem and it was the power connector/plug on the hdd itself that would crap out under load causing the hdd to drop off the system.
 
I think the BSOD issue should only not be focus on the drive. You can also try to check the RAM, GPU and also try to uninstall/reinstall the specific game application where it is failing and having some issues as there are also some patches of those specific games that will fix some hardware compatibility issues that cause BSOD crashes.
 
Well I suppose, but if the system was experiencing BSOD by itself without any other indication of hardware issues (such as a HD falling off), then yea I'd say it is a possibility it could be other components.

However, we've experienced the D drive falling off while not gaming on a game installed on the troubled drive. Just so happens the game is installed on there as well and most of the crashes occurred while gaming thus far (regardless of how the comp was OC'd at or not OC'd at all) so we were assuming it was the OC at first.
 
==================================================
Dump File : 050714-10405-01.dmp
Crash Time : 5/7/2014 8:24:00 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0d692028
Parameter 3 : 00000000`bf800000
Parameter 4 : 00000000`00000124
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\050714-10405-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
Dump File Time : 5/7/2014 8:24:34 PM
==================================================


I did some research and it's related to hardware failure.
 
With overclocking 0x124 = increase/decrease QPI/VTT, if not increase/decrease vcore. You may have to mess with it to find which it is.

I guess with haswell VTT is the equivalent of a combination of VRING, VCCSA and VCCIOD.

It still may be the hard drive, but I'm pretty sure 0x124 is generally just CPU related.
 
Well her HD is still falling out of being detected. I just suspected it may be the culprit since she keeps complaining it crash while playing Diablo 3, which is installed on that drive. Even when she doesn't play the game, she would sometimes be watching TV shows (file is on the drive) and it would drop off the comp and the media player would just freeze. This still occurred after returning the comp to stock speed.
 
Yes, but the QPI is what connects your processor to the chipset. The Z87 chipset controls the hard drives. So, perhaps if the QPI is not receiving enough power the hard drives could fall off. Can't say for sure, just an assumption.

Did you restore the voltages too, or just the speed?
 
I recall the Z87 boards having that issue, but it was when they 1st came out. Her board was from a couple months ago, way after the revisions.

Recently had her update her mobo's bios. It was a couple months outdated. We'll see if it helps any.
 
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